Library & Information Technology Services Blog

'System Status' Archive

Resolved: Access to Internet from On-Campus and Remote Desktop

Posted March 25, 2020

Updated 3/26/20 at 3:46pm: This issue is resolved. Please contact the Help Desk to report any connectivity issues. Updated 3/25/20 at 3:50 pm: This issue was caused by a Domain Name Server external to Bryn Mawr and is affecting ours and others’ connectivity. We have resolved it locally, but it may take some time before […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted March 25, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Resolved: VPN May Be Intermittently Unavailable as LITS Expands Service

Posted March 13, 2020

Updated 3/16/20 at 5:20 p.m.: Over the weekend LITS added additional licenses, and today confirmed that additional measures were in place to accommodate significantly increased VPN use.  As always, please contact the Help Desk if you have any problems connecting. We’re currently experiencing a shortage of VPN licenses that is preventing some people from connecting. […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted March 11, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Wireless Network May Be Intermittently Unavailable 3/9

Posted March 4, 2020

Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time. You will be able to use the wireless network throughout the day, but if you disconnect at any point you may […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted February 26, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Network Outage in Wyndham and New Dorm, March 7th – March 11th

Posted February 25, 2020

The fiber optic cables providing network and telephone service to New Dorm and Wyndham are damaged and need to be taken out of service for repairs. New Dorm will be without network or telephone service from approximately 8am on Saturday, March 7th until end of day on Wednesday, March 11th. Wyndham will be without network […]

Wireless Network May Be Intermittently Unavailable 3/9

Posted February 24, 2020

Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time. You will be able to use the wireless network throughout the day, but if you disconnect at any point you may […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted February 12, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Intermittent Printing from Chrome; print from a different web browser

Posted February 7, 2020

Updated 2/7/2020 at 2:30 pm: Issues printing from Chrome are widespread. Until it is fixed, please print from Firefox, Internet Explorer, or Safari. Our understanding is that the problem lies with Chrome’s interaction with the College’s print management software. Our vendor is working with Google to resolve and we will post updates as they become […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted January 29, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

RESOLVED: Software Center on Macs Unavailable on 1/31

Posted January 27, 2020

Update: Software Center on Macs is now available. From 12pm – 4pm on Friday, 1/31 Software Center will be unavailable on College-owned Macs. During this time, faculty and staff will be unable to install College-provided software on their computers. LITS will be performing some necessary maintenance to our software distribution tool. We will post when […]

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