Library & Information Technology Services Blog

'System Status' Archive

Library curbside pickup and scanning through August 21

Posted August 12, 2020

Because student employees will not be able to work in person from August 24th through September 8th during their quarantine period, the Libraries will not be able to offer scanning or curbside pickup of library materials between August 21st and September 8th. Curbside Pickup Please submit requests for curbside pickup no later than noon on […]

When and how to back up your Moodle course

Posted August 12, 2020

In preparation for the final step of our Moodle upgrade (Aug 18, 2020), faculty and staff might need to create a back up of previous courses. Any action to back up courses or course files should be taken before Aug 18. To assist with this process, below is a quick guide on what to do […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted August 12, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Moodle Outage and Changes 9am to 11am on Aug 18, 2020

Posted August 7, 2020

As the final step in our Moodle upgrade process, both old and new Moodle sites will be down for scheduled maintenance between 9:00 am to 11:00 am on Aug 18, 2020 During this outage: The URL for the new Moodle site (currently at poodle.brynmawr.edu) will change to moodle.brynmawr.edu. The new Moodle site will be connected […]

BIONIC Unavailable 8/20 6-7pm

Posted August 6, 2020

All Bionic services will be unavailable to both Bryn Mawr and Haverford from 6-7pm on Thursday, August 20th. LITS will be performing necessary maintenance at this time. With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

RESOLVED: Trouble Logging in to Some College Services (Including Email and the VPN)

Posted August 3, 2020

Update: Community members should once again be able to log in to College services. If you are still experiencing any issues, please reach out to the Help Desk at 610-526-7440 or help@brynmawr.edu. Starting this afternoon, community members have started experiencing issues logging in to some College services, including email, the VPN, Moodle, and Tripod. LITS […]

Panopto Unavailable 8/15 9pm – midnight

Posted August 3, 2020

Panopto has announced that they will be making a number of updates to the cloud service infrastructure to improve performance and scalability that require schedule downtime on Saturday, August 15. The target start time is 9:00 pm Eastern Time and they expect the downtime to last up to 3 hours. During this downtime, users will not […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted July 29, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted July 15, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Phone System Unavailable 7/27 7-9am

Posted July 9, 2020

The College’s phone and voicemail system will be unavailable on Monday, July 27 from 7:00 a.m. – 9:00 a.m. LITS and our phone system vendor will be performing necessary software maintenance during this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

BIONIC Unavailable: Thursday, 7/9 6-8pm

Posted July 8, 2020

All Bionic services will be unavailable to both Bryn Mawr and Haverford from 6-8pm tomorrow, July 9th. LITS will be performing necessary maintenance at this time. With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Necessary Systems Maintenance: Some Systems May Be Affected

Posted July 7, 2020

As the result of a change by a vendor, LITS is currently performing necessary maintenance on a number of College systems. There may be some brief service interruptions as the systems are updated. If you are unable to reach a particular service, please wait a few minutes and try again. We apologize for the inconvenience. […]

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