Library & Information Technology Services Blog

'System Status' Archive

Warning: New Phishing Attempt 6/18

Posted June 18, 2018

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for a message from President Kim Cassidy with the subject line “Bryn Mawr College Revised and Updated Business Integrity & Policy Guidelines For All Employees” and an attached file. […]

Update: Internet connectivity restored

Posted June 15, 2018

Update: as of approximately 1:10 p.m. service as been fully restored. Update: at approximately 12:35, engineers were able to partially restore service at the Philadelphia location and all three colleges have service once again.  Engineers continue to work on full service restore. We (along with Haverford and Swarthmore) are without Internet connectivity.  Although we have […]

New Phone System: Owlphone (web client) Unavailable Briefly Today

Posted June 14, 2018

Owlphone (the web client for the new phone system) will be unavailable briefly today while LITS reboots a part of the new system. This work will resolve minor issues that have been addressed post-launch. This work will not interrupt calls. If you are logged into the web client during the reboot, you will need to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight (includes phones)

Posted June 14, 2018

Updated: we will also be performing maintenance on the new telephone system during tonight’s maintenance window. Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Updated: Actions Required for Phone System Launch 6/11

Posted June 10, 2018

Updated Sunday 6/10 9pm: The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. What to Expect on Day 1 Hands-on Help Watch for our Launch Day Support Team! LITS staff members will […]

Phone System Launch 6/11: Actions Required and New Features

Posted June 10, 2018

  The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. Phone service will be unavailable from 5:30 p.m. on Friday, June 8 through 9:00 a.m. on Monday, June 11. On June 11, […]

Reminder: Phone System Unavailable 6/8 5:30pm – 6/11 9am

Posted June 8, 2018

The College’s telephone system will be unavailable beginning at 5:30 p.m. today, June 8, through 9am on Monday, June 11. LITS will be replacing the College’s phone and voicemail system during this time. More information about the Phone System Replacement Project Phone and Voicemail documentation Learning Opportunitites Contact the Help Desk with questions: help@brynamwr.edu or […]

Phone System Launch 6/11: Actions Required

Posted May 30, 2018

The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part. Phone service will be unavailable from 5:30 p.m. on Friday, June 8 through 9:00 a.m. on Monday, June 11. On June 11, you may activate your new phone. During the weekend (June 9-10), the […]

Electrical Shut-down on May 29: Turn off devices

Posted May 24, 2018

In preparation for the campus wide electrical shut-down on Tuesday, May 29, please turn off your computers, printers, copiers, and other devices in your department before leaving campus for the holiday weekend. Contact the Help Desk with question: help@brynmawr.edu or 610-526-7440. For questions about the electrical shut-down, please contact Facilities.

Reminder: Phone Service Unavailable 5/25 7-8am

Posted May 24, 2018

The second of two short phone outages will occur on Friday, May 25 from 7:00 a.m. – 8:00 a.m. LITS will be testing the new phone system during this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Copying & Scanning on Canon Copiers Unavailable 5/21 8:30-11:30am

Posted May 18, 2018

LITS will be upgrading software on Canon copiers on Monday, May 21 from 8:30 a.m. – 11:30 a.m. The following services will be unavailable during this time: Copying Scanning Secure printing Direct printing from personal and College-owned computers and faxing will still be available; incoming faxes will still be received. This upgrade will be performed […]

Reminder: Change to Wireless Access 5/21

Posted May 18, 2018

This spring, LITS will be making a change to the way we provide wireless access. On May 21, the BrynMawrGuest wireless network (Currently BrynMawrGuest–Spring2018) will no longer be available. Please move any devices currently using the Guest network to the eduroam secure wireless network by this date. Campus visitors (that are not part of a […]

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