Library & Information Technology Services Blog

'System Status' Archive

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted October 10, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Resolved: Printing to Canons Unavailable

Posted October 8, 2018

Updated Monday 10/8 7pm: Canon printing has been fully restored. Updated Monday 10/8 4:15pm: LITS is working to restore the Canon print server from backup. This involves a large amount of data and will likely take overnight. We will update this post as soon as we know more. Printing to Canon copiers is currently unavailable […]

Brief Network Outage 10/1 6pm

Posted October 1, 2018

LITS will be re-starting our network core at 6:00 p.m. today, October 1. All network connectivity will be unavailable for approximately 15 minutes. We are hopeful that this work will resolve the network connectivity issues we have been experiencing. If you continue to experience network connectivity issues, please let us know. Contact the Help Desk […]

Wireless Network: Intermittent Issues

Posted October 1, 2018

We are currently experiencing intermittent issues with the wireless network. Community members have reported difficulty connecting to off-campus websites and services when using the Bryn Mawr College wireless network. We are actively troubleshooting this issue and will post more information as it becomes available. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 26, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this time LITS will also be patching our wireless network software. This will involve a reboot of the wireless controllers, which will cause brief outages for wireless around campus. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, […]

Reminder: Multi-factor Authentication (Duo) Launches 9/17

Posted September 16, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 12, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this time, LITS will also be enabling multi-factor authentication for PeopleSoft. Community members currently using Duo (early adopters) will use it to authenticate to PeopleSoft beginning Friday, September 14. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with […]

BIONIC Joins Duo-protected (MFA) Services 9/14

Posted September 10, 2018

Beginning on Friday, September 14, BIONIC will prompt community members enrolled in Duo for a second authentication factor. This change will take effect during Thursday’s routine system maintenance window, and early adopters already using Duo will be prompted the next time they log into BIONIC. Many thanks to the ~200 community members who have been […]

Multi-factor Authentication Launches 9/17

Posted September 10, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted August 29, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this particular maintenance window, we will also be rebooting the phone system at 6pm. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

RESOLVED: Intermittent Phone Outage in Old Library

Posted August 27, 2018

Update, 10:24am: Phone service has been restored. Please report any lingering issues to the Help Desk. This morning, some phones in Old Library have stopped working. LITS is actively investigating the issue and will update as more information becomes available. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted August 15, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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