Library & Information Technology Services Blog

'System Status' Archive

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 11, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Resolved: VPN Unavailable 9/3 11:30am-1:30pm

Posted August 30, 2019

Maintenance is now complete and the VPN is available. The VPN (https://ingress.brynmawr.edu) and the Pulse Secure client will be unavailable on Tuesday, September 3rd from 11:30 a.m. until 1:30 p.m. on Tuesday. LITS and our vendor will be performing necessary maintenance during this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-516-7440.

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted August 28, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Moodle maintenance 9:30-10:30 am 8/15

Posted August 14, 2019

Moodle will be down briefly between 9:30 and 10:30am on Thursday Aug 15 for maintenance work.

Driver Issues When Printing to Canons from Windows Computers

Posted August 14, 2019

Beginning on August 14th, community members may be shown a driver error when attempting to print to Canon printers. We are looking into what may have caused the issue, but you can start printing again by unistalling and reinstalling the printer queues. For instructions, please see https://techdocs.blogs.brynmawr.edu/325. For help or with any questions, please contact […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted August 14, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

VPN Maintenance: Unavailable 8/26, 11am – 1pm

Posted August 13, 2019

From 11am – 1pm on August 26th, LITS will be performing some necessary maintenance on the VPN. During that time, https://ingress.brynmawr.edu and the Pulse Secure client will be unavailable. Contact the Help Desk with questions: help@brynmawr.edu or 610-516-7440.

Issues logging into Tripod

Posted August 5, 2019

Some patrons have reported problems logging into Tripod today. This is related to a recent upgrade of our library software, and clearing your browser cache will resolve the issue. If you are still having trouble or need further assistance, please contact the Help Desk.

BIONIC Unavailable 8/17 8am-noon

Posted August 5, 2019

PeopleSoft will be unavailable on Saturday, August 17th from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

eduroam Wireless Network: Accept New Security Certificate

Posted August 1, 2019

LITS has replaced the security certificate for the College’s eduroam wireless network. The next time you connect to eduroam, you should be prompted to accept the new certificate. If you are not prompted, disconnect from eduroam and reconnect. If that still doesn’t work, you may need to tell your device to “forget” the eduroam network […]

Resolved: Software Center on Macs Unavailable 8/1

Posted July 30, 2019

Updated 8/1/19 10:15 a.m.: Software Center on Macs is now available. Software Center on College-owned Macs will be unavailable for part of the day on Thursday, August 1. Faculty and staff will be unable to install College-provided software on Macs during this time. LITS will be performing a necessary upgrade to our software distribution tools. […]

Moodle Will Join Duo-Protected (MFA) Services by August 26, 2019

Posted July 25, 2019

By August 26th, Moodle will begin prompting community members who have enrolled in Duo for a second authentication factor when logging in. The College has been moving many systems, particularly those holding sensitive data, to Duo multi-factor authentication to better protect that data. The addition of Moodle to our list of protected online services is […]

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