Library & Information Technology Services Blog

'System Status' Archive

BIONIC Unavailable 2/23 8am-noon

Posted February 21, 2019

PeopleSoft will be unavailable on Saturday, February 23 from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

Resolved: Problems Connecting to Microsoft Teams

Posted February 18, 2019

Updated 2/19/19 10:20am: Teams is now working normally. Community members have reported problems using Microsoft Teams, including being unable to log into the web app and/or desktop client. In some cases it continues to work on the mobile client. This issue is widespread across many Microsoft customers beyond Bryn Mawr College. We will post updates […]

Brief Planned Downtime for Password Changes, Account Provisioning: March 9-10

Posted February 15, 2019

Over the weekend of March 9-10, we are expecting approximately two hours of downtime for password changes and account provisioning. LITS will be upgrading our identity management system during this time. We are currently testing this upgrade with our vendor and will post more specific information on timing as we get closer to the date. […]

BIONIC Unavailable 2/23 8am-noon

Posted February 15, 2019

PeopleSoft will be unavailable on Saturday, February 23 from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted February 13, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Intermittent Problems Logging In to Microsoft Services (Office 365)

Posted January 29, 2019

This afternoon community members experienced intermittent problems logging in to Office 365 and other Microsoft services.  Microsoft has identified a network issue that is affecting authentication to services for all customers. Microsoft is currently working to resolve this issue. For details and updates see https://status.office365.com/.

BIONIC Unavailable 1/28 7-8pm

Posted January 28, 2019

BIONIC will be unavailable tonight from 7:00 – 8:00 p.m. This outage will allow LITS to resolve a performance issue that is affecting the College’s ability to present Financial Aid information to Applicants and Students. We have been working with Microsoft on this issue for some time and resolving it tonight will reduce the impact […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted January 23, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Password Resets Unavailable, January 25 from 10pm – 7am

Posted January 22, 2019

Password resets will be unavailable between 10:00pm on Friday, 1/25 and 7:00am on Saturday, 1/26. During this time, our vendor will be performing necessary hardware maintenance. Please report any issues or questions to the Help Desk: help@brynmawr.edu, 610-526-7440.

Issues logging into Tripod and other services

Posted January 21, 2019

Updated 1/21 2:30pm: Tripod login issues have been resolved, along with several other systems. A few still remain and LITS is continuing to work with vendors to resolve them. Community members have reported problems logging into Tripod and other services. LITS is investigating the issue and working to resolve it as quickly as possible. We […]

Resolved: Intermittent Problems Connecting to College Services

Posted January 18, 2019

Updated 1/18 4:00pm: This issue has been resolved. Please contact the Help Desk if you continue to experience problems. Community members may experience intermittent problems connecting to several College services, including: File shares Network printing Workstation logins These problems are all related to a current issue with our Windows servers. We are actively working with […]

Resolved: Problems Printing from Macs to Canon Copiers

Posted January 14, 2019

Updated 1/14/19 at 2:30 pm: All issues with printing to Canon copiers have been resolved. Contact the Help Desk if you have any additional problems printing. Updated 1/14/19 at 10:30 am: LITS will be restarting our print server at 11:00 a.m. in hopes of resolving this issue. All printing to Canon copiers will be unavailable […]

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