Library & Information Technology Services Blog

'System Status' Archive

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted July 25, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Wireless Certificate Renewal 8/7

Posted July 24, 2018

On Tuesday, August 7th LITS will be updating the security certificate for wireless.brynmawr.edu. Community members may experience a variety of behaviors from computers and mobile devices connected to the wireless network: some will transition seamlessly, while others will disconnect from the network with or without notification. In all cases where the new certificate is not […]

Resolved: Printing to Canon Multi-function Machines Unavailable

Posted July 23, 2018

Updated 10:25 a.m.: printing is now available. LITS is still investigating the cause of the issue. Printing to Canon multi-function machines is currently unavailable. This is due to an issue with the print server. LITS is investigating and will update as soon as more information is available. Contact the Help Desk with questions: help@brynmawr.edu or […]

Phone System & Voicemail: Unavailable 7/20 7-8am

Posted July 18, 2018

The Bryn Mawr College telephone system (including voicemail) will be unavailable on Friday, July 20 from 7:00 a.m. until 8:00 a.m. LITS and our vendor will be performing necessary work on the licensing server during this time. Analog conference lines, fire panels, faxes, and elevators will be unaffected. Contact the Help Desk with questions: help@brynmawr.eud […]

Reminder: VPN Upgarde, Unavailable 7/16 10am-2pm

Posted July 15, 2018

LITS will be performing a major software upgrade on the VPN on Monday, July 16. https://ingress.brynmawr.edu will be unavailable from 10:00 a.m. until 2:00 p.m. If you use a local client to access the VPN, you will be prompted to download and install a new version the next time you log in.  The look and […]

Latest Windows Update: Back Up Bookmarks Before Running

Posted July 12, 2018

Over the last few days, you may have noticed a notification window prompting you to install a new Windows update (version 1802) on your College-owned computer. LITS has received reports that in some cases, this update deletes bookmarks from some browsers. This issue did not surface in our pre-release testing and we have reported it […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted July 11, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

VPN Upgrade: Unavailable 7/16 10am-2pm

Posted July 6, 2018

LITS will be performing a major software upgrade on the VPN on Monday, July 16. https://ingress.brynmawr.edu will be unavailable from 10:00 a.m. until 2:00 p.m. If you use a local client to access the VPN, you will be prompted to download and install a new version the next time you log in.  The look and […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted June 27, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Warning: New Phishing Attempt 6/18

Posted June 18, 2018

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for a message from President Kim Cassidy with the subject line “Bryn Mawr College Revised and Updated Business Integrity & Policy Guidelines For All Employees” and an attached file. […]

Update: Internet connectivity restored

Posted June 15, 2018

Update: as of approximately 1:10 p.m. service as been fully restored. Update: at approximately 12:35, engineers were able to partially restore service at the Philadelphia location and all three colleges have service once again.  Engineers continue to work on full service restore. We (along with Haverford and Swarthmore) are without Internet connectivity.  Although we have […]

New Phone System: Owlphone (web client) Unavailable Briefly Today

Posted June 14, 2018

Owlphone (the web client for the new phone system) will be unavailable briefly today while LITS reboots a part of the new system. This work will resolve minor issues that have been addressed post-launch. This work will not interrupt calls. If you are logged into the web client during the reboot, you will need to […]

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