Library & Information Technology Services Blog

'System Status' Archive

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted February 13, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Intermittent Problems Logging In to Microsoft Services (Office 365)

Posted January 29, 2019

This afternoon community members experienced intermittent problems logging in to Office 365 and other Microsoft services.  Microsoft has identified a network issue that is affecting authentication to services for all customers. Microsoft is currently working to resolve this issue. For details and updates see https://status.office365.com/.

BIONIC Unavailable 1/28 7-8pm

Posted January 28, 2019

BIONIC will be unavailable tonight from 7:00 – 8:00 p.m. This outage will allow LITS to resolve a performance issue that is affecting the College’s ability to present Financial Aid information to Applicants and Students. We have been working with Microsoft on this issue for some time and resolving it tonight will reduce the impact […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted January 23, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Password Resets Unavailable, January 25 from 10pm – 7am

Posted January 22, 2019

Password resets will be unavailable between 10:00pm on Friday, 1/25 and 7:00am on Saturday, 1/26. During this time, our vendor will be performing necessary hardware maintenance. Please report any issues or questions to the Help Desk: help@brynmawr.edu, 610-526-7440.

Issues logging into Tripod and other services

Posted January 21, 2019

Updated 1/21 2:30pm: Tripod login issues have been resolved, along with several other systems. A few still remain and LITS is continuing to work with vendors to resolve them. Community members have reported problems logging into Tripod and other services. LITS is investigating the issue and working to resolve it as quickly as possible. We […]

Resolved: Intermittent Problems Connecting to College Services

Posted January 18, 2019

Updated 1/18 4:00pm: This issue has been resolved. Please contact the Help Desk if you continue to experience problems. Community members may experience intermittent problems connecting to several College services, including: File shares Network printing Workstation logins These problems are all related to a current issue with our Windows servers. We are actively working with […]

Resolved: Problems Printing from Macs to Canon Copiers

Posted January 14, 2019

Updated 1/14/19 at 2:30 pm: All issues with printing to Canon copiers have been resolved. Contact the Help Desk if you have any additional problems printing. Updated 1/14/19 at 10:30 am: LITS will be restarting our print server at 11:00 a.m. in hopes of resolving this issue. All printing to Canon copiers will be unavailable […]

Financial Edge Unavailable 1/18 9am-noon

Posted January 14, 2019

The Financial Edge system will be unavailable on Friday, January 18th from 9:00 a.m. until approximately noon. LITS will be upgrading the Financial Edge software at this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Update: Problems with Tripod Library Catalog

Posted January 14, 2019

Updated 1/14/19 at 2:45pm: As you learned last week, there have been problems with links to electronic resources in the new Tripod that the vendor, Ex Libris, expects to fix this week. As soon as anything changes, we will update the banner on the Tripod page. Apart from this particular problem, a migration of this […]

Brief BIONIC Downtime at noon on 1/11

Posted January 11, 2019

BIONIC will be unavailable for approximately 30 minutes at noon today. This outage is necessary to resolve inconsistent login issues. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 9, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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