Library & Information Technology Services Blog

'System Status' Archive

Change to Password Reset Functionality

Posted January 12, 2018

We are temporarily disabling the Bryn Mawr/Haverford password reset option that involves answering security questions because of a recently identified security vulnerability. This means, that if you go to password.brynmawr.edu or accounts.haverford.edu and you have a working Bryn Mawr/Haverford password, you will be able to change your password.  However, if your password has expired or you don’t remember it, you will not […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 10, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/computing/policies/ Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Eduroam Unavailable 1/12 5-9pm

Posted January 9, 2018

LITS will be updating our Clearpass authentication system on Friday, January 12 at 5:00 p.m. During this time, community members will be unable to authenticate to eduroam. We expect eduroam to be available again by 9:00 p.m. Contact the Help Desk with questions: help@brynmawr.edu, 610-526-7440.

Moodle: Brief Maintenance 1/9 4-6pm

Posted January 8, 2018

Moodle will be unavailable between 4:00 p.m. and 6:00 p.m. this Tuesday, January 9th, 2018.  LITS will be performing necessary system maintenance during this time. Visit or contact the Help Desk with questions: help@brynmawr.edu, 610-526-7440, Canaday 1st floor.

Routine System Maintenance: 2018

Posted January 3, 2018

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices. […]

Network wiring 12/26-30

Posted December 20, 2017

In preparation for our upcoming telephone system replacement project, the following network wiring will be occurring in College Hall, and there will be some network outages to buildings including the Gym, Goodhart, and Carpenter while we are closed next week.  The vendor doing the work is PABEC and you may recognize their staff from prior projects.  If you see […]

Resolved: Trouble logging into Moodle, E-Market

Posted December 12, 2017

Updated 1:22 p.m. This issue has been resolved. Community members are currently having problems logging into Moodle, E-Market and potentially other College systems. This is due to a certificate error. We are working quickly to resolve the problem and expect access to be restored within the hour. Contact the Help Desk with questions: help@brynmawr.edu or […]

Routine System Maintenance: 2018

Posted December 7, 2017

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices. […]

Reminder: Routine System Maintenance Thursday 6 pm – 2 am

Posted November 29, 2017

Routine system maintenance will occur tomorrow (Thursday) from 6:00 pm until 2:00 am. For more information on LITS System Maintenance: http://www.brynmawr.edu/computing/policies/ Please contact the Help Desk with questions, help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6 pm – 2 am

Posted November 15, 2017

Routine system maintenance will occur tomorrow (Thursday) from 6:00 pm until 2:00 am. For more information on LITS System Maintenance: http://www.brynmawr.edu/computing/policies/ Please contact the Help Desk with questions, help@brynmawr.edu or 610-526-7440.

Resolved: Problems with Mail in Office 365

Posted November 9, 2017

Updated 11/9 at 1:00 p.m. Microsoft reports that they have resolved this issue. If you continue to experience problems, please contact the Help Desk. — Some community members have noticed intermittent issues with viewing the body of some or all email messages in Office 365, as well as other mail features not working as expected. […]

BIONIC Unavailable 11/8 5-11:30pm

Posted November 6, 2017

PeopleSoft will be unavailable on Wednesday, November 8th from 5:00 p.m. until 11:30 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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