WordPress Upgrade Tonight, December 11th, 5pm – 6pm

This evening (12/11) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

WordPress Upgrade Tonight, November 17th, 5pm – 6pm

This evening (November 17th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Unscheduled Moodle Maintenance: Tuesday, November 14

LITS will be performing emergency maintenance on Moodle between 7 AM and 8 AM on Tuesday, Nov 14, 2023. The upgrade will address security vulnerabilities and should last approximately 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

Panopto: Scheduled Maintenance 9:30-11pm on 11/2/2023

Panopto has announced that its cloud service maintenance scheduled for 9:30-11:00pm EDT on Thursday, Nov. 2 will involve a brief outage starting at approximately 9:45 pm and lasting up to 10 minutes.

The Panopto website, video streaming, and browser-based recording (Panopto Capture) will be unavailable during this outage.

If you need to record, use Panopto’s desktop app instead — it saves recordings in progress to the computer’s hard drive and will upload or resume uploading them to the Panopto site once it is available.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

WordPress Upgrade Tonight, October 13th, 5pm – 6pm

This evening (October 13th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Intermittent Trouble Adding Files to H: Drive

Starting this week, community members started reporting issues adding files to their H: drives. This is due to an unusual increase in the number of files that are currently being added to the drive.

We are working as quickly as we are able to provide additional storage to the drive and you may continue to have trouble saving files to your H: drive. In the interim, you can save any eligible files to OneDrive and any shared files to your S: drive. Please remove any data you no longer need from the H: drive.

Thank you for your patience while we work to resolve this storage issue. If you have any questions or concerns, please contact the Help Desk: help@brynmawr.edu or 610-526-7440.

RESOLVED: Calls To and From Off-Campus Numbers Not Available

Update, 11:15am: All telephone service has been restored and community members should be able to make calls to and from their campus extensions as normal. Thank you for your patience while we resolved this issue.

Please report any lingering issues or oddities to the Help Desk.


Update, 8:30am: It appears that all campus phone service, both to and from on and off-campus numbers is unavailable in Taylor Hall. We are continuing to work to resolve all issues as quickly as possible.


Early this morning, community members started experiencing issues with calls to and from off-campus telephone numbers. Calls from campus extensions to and from other campus extensions appears to be working normally. LITS is working with the vendor to resolve the issue as quickly as possible. We apologize for any inconvenience.

If you have any questions, please contact the Help Desk at help@brynmawr.edu.