Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

Latest Windows Update: Back Up Bookmarks Before Running

Over the last few days, you may have noticed a notification window prompting you to install a new Windows update (version 1802) on your College-owned computer. LITS has received reports that in some cases, this update deletes bookmarks from some browsers. This issue did not surface in our pre-release testing and we have reported it […]

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Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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VPN Upgrade: Unavailable 7/16 10am-2pm

LITS will be performing a major software upgrade on the VPN on Monday, July 16. https://ingress.brynmawr.edu will be unavailable from 10:00 a.m. until 2:00 p.m. If you use a local client to access the VPN, you will be prompted to download and install a new version the next time you log in.  The look and […]

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Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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Change to Start Menu Tiles on College-owned Windows Computers

LITS has been making improvements to the way software is distributed to College-owned computers. This work is mostly behind-the-scenes, providing efficiencies to our team. One effect you may notice is that on July 2, the start menu tiles on Windows computers will be replaced with a default set of six tiles under the heading “Bryn […]

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Warning: New Phishing Attempt 6/18

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for a message from President Kim Cassidy with the subject line “Bryn Mawr College Revised and Updated Business Integrity & Policy Guidelines For All Employees” and an attached file. […]

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Update: Internet connectivity restored

Update: as of approximately 1:10 p.m. service as been fully restored. Update: at approximately 12:35, engineers were able to partially restore service at the Philadelphia location and all three colleges have service once again.  Engineers continue to work on full service restore. We (along with Haverford and Swarthmore) are without Internet connectivity.  Although we have […]

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First Year Students: Complete the College’s Information Security Education Program!

Navigate to https://moodle.brynmawr.edu/login/index.php Enter your BMC username (without the “@brynmawr.edu) and password — click Log in All of the courses you have access to are listed on the left side of the screen under “My courses.” Locate and click on the course titled “InfoSecEdProgramFYS2018” to enter the course.                 […]

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New Phone System: Owlphone (web client) Unavailable Briefly Today

Owlphone (the web client for the new phone system) will be unavailable briefly today while LITS reboots a part of the new system. This work will resolve minor issues that have been addressed post-launch. This work will not interrupt calls. If you are logged into the web client during the reboot, you will need to […]

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Reminder: Routine System Maintenance Thursday 6pm – midnight (includes phones)

Updated: we will also be performing maintenance on the new telephone system during tonight’s maintenance window. Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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New Phone System: Tips & Tricks

The new Bryn Mawr College phone system launched successfully on Monday, June 11. LITS staff have been busy visiting offices, fine-tuning phone programming, and fielding questions about the new system’s features.  We’re grateful for your curiosity and patience as we all adjust to this major change. A few quick notes and reminders: Tech Docs has a variety […]

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Updated: Actions Required for Phone System Launch 6/11

Updated Sunday 6/10 9pm: The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. What to Expect on Day 1 Hands-on Help Watch for our Launch Day Support Team! LITS staff members will […]

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