Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

New Tripod

With the start of the semester, we’d like to remind you all of a couple of things related to new Tripod. Bookmark your library’s new url Bryn Mawr, Haverford, and Swarthmore now have their own urls for Tripod (tripod.brynmawr.edu, tripod.haverford.edu, and tripod.swarthmore.edu). Although the sites look similar, we have added customizations for each library, including […]

Read more»

Password Resets Unavailable, January 25 from 10pm – 7am

Password resets will be unavailable between 10:00pm on Friday, 1/25 and 7:00am on Saturday, 1/26. During this time, our vendor will be performing necessary hardware maintenance. Please report any issues or questions to the Help Desk: help@brynmawr.edu, 610-526-7440.

Read more»

Issues logging into Tripod and other services

Updated 1/21 2:30pm: Tripod login issues have been resolved, along with several other systems. A few still remain and LITS is continuing to work with vendors to resolve them. Community members have reported problems logging into Tripod and other services. LITS is investigating the issue and working to resolve it as quickly as possible. We […]

Read more»

WeVideo for Digital Storytelling and Video Editing

Need to make a video? LITS is delighted to introduce a new, easy-to-use digital storytelling and video-editing tool called WeVideo. Unlike most video-editing software, WeVideo is a cross-platform, web-based tool that supports collaborative work. Project files are stored in the cloud and can be shared with multiple editors working on different devices. Finished videos can […]

Read more»

Update Links to Tripod in Moodle

Please be aware that any links in Moodle to Tripod resources will need to be updated as a result of our move to a new library system. Instructors can fix this issue by copying the new permalink from the Tripod record and updating resource links in Moodle: Alternatively, students can reach these resources by searching […]

Read more»

Resolved: Intermittent Problems Connecting to College Services

Updated 1/18 4:00pm: This issue has been resolved. Please contact the Help Desk if you continue to experience problems. Community members may experience intermittent problems connecting to several College services, including: File shares Network printing Workstation logins These problems are all related to a current issue with our Windows servers. We are actively working with […]

Read more»

Resolved: Problems Printing from Macs to Canon Copiers

Updated 1/14/19 at 2:30 pm: All issues with printing to Canon copiers have been resolved. Contact the Help Desk if you have any additional problems printing. Updated 1/14/19 at 10:30 am: LITS will be restarting our print server at 11:00 a.m. in hopes of resolving this issue. All printing to Canon copiers will be unavailable […]

Read more»

Financial Edge Unavailable 1/18 9am-noon

The Financial Edge system will be unavailable on Friday, January 18th from 9:00 a.m. until approximately noon. LITS will be upgrading the Financial Edge software at this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Read more»

Update: Problems with Tripod Library Catalog

Updated 1/14/19 at 2:45pm: As you learned last week, there have been problems with links to electronic resources in the new Tripod that the vendor, Ex Libris, expects to fix this week. As soon as anything changes, we will update the banner on the Tripod page. Apart from this particular problem, a migration of this […]

Read more»

Brief BIONIC Downtime at noon on 1/11

BIONIC will be unavailable for approximately 30 minutes at noon today. This outage is necessary to resolve inconsistent login issues. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Read more»

Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Read more»

Reporting Issues with the New Tripod Interface

Some community members have reported problems searching for items in the new Tripod. We are aware that physical materials, and some articles and journals, are not appearing in search results. We are actively working with the vendor to address these issues. Please report problems using the Tri-co Libraries’ feedback form so that we can continue providing accurate information […]

Read more»
« Newer Posts | Older Posts »