Library & Information Technology Services Blog

Phone System & Voicemail: Unavailable 7/20 7-8am

Posted July 18, 2018

The Bryn Mawr College telephone system (including voicemail) will be unavailable on Friday, July 20 from 7:00 a.m. until 8:00 a.m. LITS and our vendor will be performing necessary work on the licensing server during this time. Analog conference lines, fire panels, faxes, and elevators will be unaffected. Contact the Help Desk with questions: help@brynmawr.eud […]

New Phone System: Tips & Tricks

Posted June 13, 2018

The new Bryn Mawr College phone system launched successfully on Monday, June 11. LITS staff have been busy visiting offices, fine-tuning phone programming, and fielding questions about the new system’s features.  We’re grateful for your curiosity and patience as we all adjust to this major change. A few quick notes and reminders: Tech Docs has a variety […]

Phone System Launch 6/11: Actions Required and New Features

Posted June 10, 2018

  The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. Phone service will be unavailable from 5:30 p.m. on Friday, June 8 through 9:00 a.m. on Monday, June 11. On June 11, […]

Phone System Launch 6/11: Actions Required

Posted May 30, 2018

The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part. Phone service will be unavailable from 5:30 p.m. on Friday, June 8 through 9:00 a.m. on Monday, June 11. On June 11, you may activate your new phone. During the weekend (June 9-10), the […]

Reminder: Phone Service Unavailable 5/25 7-8am

Posted May 24, 2018

The second of two short phone outages will occur on Friday, May 25 from 7:00 a.m. – 8:00 a.m. LITS will be testing the new phone system during this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Phone Installations Begin 5/21; Phone Activation 6/11

Posted May 17, 2018

The College’s new phone system will launch on Monday, June 11.  Your New Phone Beginning the week of May 21, and through our June 11 launch date, LITS and our wiring contractor PABEC will be installing new telephones on faculty and staff desks. The phones will be in a “test state” and not usable. On […]

Learning Opportunities: College Phone System

Posted April 17, 2018

On the weekend of June 8-10, Bryn Mawr College will begin using a new phone system. This means new phones, new voicemail, and the addition of many frequently requested features. We’re pleased to offer a program of learning opportunities that will help you become familiar with the new system. Download the Learning Opportunities Brochure Q&A […]

New Phones Have Arrived!

Posted March 27, 2018

The College’s new phone system – including servers, system hardware, and all desk phones – has arrived on campus! Installation will begin in April and continue through May. Pictured here is the standard desk phone that most employees will receive. Want a preview? Take a look at the brochure and quick reference guide. Stay tuned for […]

Updated: Phone System Unavailable 3/27 6-7am

Posted March 23, 2018

Updated 3/27 10:45 a.m.: This morning’s phone system work (moving and removing existing hardware) went smoothly. No system restart was required. The College’s telephone system has been operating normally all morning; no downtime was necessary.   The College’s telephone system will be unavailable on Tuesday, March 27 from 6:00 a.m. – 7:00 a.m. LITS will […]

New College Phone System Launches June 11

Posted March 19, 2018

As you may know, LITS will be replacing the College’s 25+ year-old telephone system this spring. We will be making this change on the weekend of June 8-10, 2018. During this time, the College’s phone service will be unavailable. Beginning June 11, you will use your new phone and interact with the new phone system. […]

Phone System Replacement: LITS visiting phones in January

Posted January 3, 2018

Over the next few weeks, LITS and our wiring contractor PABEC Systems will visit each telephone on campus to verify information associated with the current phone and note any areas that will require additional wiring ahead of replacing our phone system in 2018. If possible, please make make your network and telephone outlets accessible. We expect to complete these visits with […]