RESOLVED: Email Messaging from Moodle, BIONIC, and Voicemail Unavailable

Posted March 12th, 2021 at 5:45 pm.

Updated 3/12 at 5:45pm:

This problem is resolved! Thank you so much for your patience. Please report any issues to the Help Desk at help@brynmawr.edu or 610-526-7440

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The following services are currently unavailable:

  • QuickMail messages and email notifications from Moodle (i.e., emails about Announcement or forum posts, or Assignment submissions)
  • Emailing your class roster from BIONIC, email system generated reports or query results
  • Email notifications from the voicemail system

All three problems are caused by an underlying server issue. We are working to resolve this as quickly as possible, and will post more information as it becomes available.

In the meantime, if you need to email your class, you will need to do so by manually entering students’ names into the To: field of a regular email message in Outlook.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Filed under: Announcements,System Status by Melissa Cresswell

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