Please contact the Help Desk with any questions or concerns or for help installing and using the Pulse Secure Client: firstname.lastname@example.org or 610-526-7440.
UPDATE, 7/16: Access to the VPN web portal at ingress.brynmawr.edu has been restored. Community members can again access their home directories and network file shares from there.
Thank you for your patience while we worked to resolve this critical issue. If you are still having trouble or if you have any questions, please contact the help desk at 610-526-7440 or email@example.com.
Beginning this evening (Thursday, May 14th) access to the VPN web portal at ingress.brynmawr.edu will again be unavailable while we perform emergency maintenance to address an underlying server issue. Community members can still use the Pulse Secure client to access their home directories and network file shares from off-campus.
LITS is working to restore functionality as quickly as possible. We apologize for any inconvenience this may cause.