Office 365 Goes Live This Weekend; Email Unavailable 5/20 5pm – 5/22 9am

Posted May 19th, 2016 at 9:00 am.

This weekend, Bryn Mawr College’s email and calendar platform will change from Zimbra to Office 365. Please read on for instructions.

Schedule

Email and Calendar will be unavailable from 5:00 p.m. on Friday, May 20 through 9:00 a.m. on Sunday, May 22. We expect all mail, mail folders, calendar events, and contacts to migrate to Office 365.

DAY 1 – Accessing Your Email and Calendar

You’ll access your new Office 365 email and calendar by navigating to http://webmail.brynmawr.edu. Log in with your full username@brynmawr.edu address and College password. You will no longer have access to Zimbra.

Actions Required Before and After Migration

  • Briefcase files will not migrate. If you have files saved to Briefcase, download them before 5:00 p.m. on May 20.
  • Turn off any mobile device syncs before 5:00 p.m. on May 20. Re-sync your Bryn Mawr email and/or calendar after migration and lock your mobile device with a passcode.
  • If you have shared mail folders or calendars, you will need to re-share them after migration.
  • Contact Groups, Filters, Signatures and Auto-reply/out-of-office messages will not migrate. You will need to manually re-create them in Office 365.
  • Preferences including changes to your display name, forwards, and other settings will not migrate.

For a printable pre- and post-migration checklist, see: http://techdocs.blogs.brynmawr.edu/5584. If you have questions, contact the Help Desk.

New Behaviors to Expect

  • Office 365 is different from Zimbra in many ways. We encourage you to take a bit of time after launch to familiarize yourself with the interface and adjust your Settings to customize your experience.
  • You are now able to self-restore deleted mail. Simply right-click on your Deleted Items folder and choose Recover deleted items. Deleted items remain in this folder for 30 days, and are available to self-restore for an additional 30 days. Please note that LITS is unable to do email restores in Office 365.
  • Microsoft refers to Office 365 as an “Evergreen Service”. Menus, features, and the service’s overall appearance will change over time as a result of gradual improvements. Documentation and other resources may not always match your current experience exactly.

Known Migration Issues

  • You may notice that messages you recently deleted or moved in Zimbra have reappeared in your Office 365 inbox. This is a result of migration and will not recur. Please move or delete these messages again.
  • If you used Zimbra Calendar and frequently scheduled and rescheduled recurring (series) meetings, check to make sure times, dates, and invitees are appearing as expected. We have noticed that some exceptions to recurring meetings have not migrated correctly in our pilot.

Learning Resources and Help

Filed under: Announcements,Email Project,LITS News,New Services,System Status by Melissa Cresswell

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