Reminder: Multi-factor authentication (Duo) on 11/12

Posted October 19th, 2018 at 11:22 am.

Bryn Mawr’s MFA rollout continues! See below for key dates and important information.

WAVE 1: Faculty, many staff, and some student employees – COMPLETED!

A big thank-you to the 600+ community members who enrolled on or before October 8th!

WAVE 2: All remaining staff, Emeriti, and some student employees – IN PROGRESS!

  • receive a self-enrollment email October 8th, 2018
  • self-enroll before November 12th, 2018
  • anyone in this group who has not self-enrolled will be enrolled in Duo on November 12th and required to use multi-factor authentication
WAVE 3: Students – COMING SOON!
  • receive a self-enrollment email November 12th, 2018
  • self-enroll before February 4th, 2019
  • anyone in this group who has not self-enrolled will be enrolled in Duo on February 4th and required to use multi-factor authentication

What is it?

Multi-factor authentication protects against account hijacking by providing an extra layer of security beyond your username and password. Many popular online services including online banking, email, file storage and sharing, and social networks offer this option. The idea is to make sure the person accessing the account is actually you. Using multi-factor authentication requires some changes in behavior, but the practice is already widespread and becoming the norm at higher ed institutions.

Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to authenticate twice to many of the College’s online services. First you’ll use your username and password as you always have, then you’ll use a second factor of your choice such as a push notification to your smartphone or a telephone call. Note: at this time you will not need to use Duo when logging into a College computer.

Instructions for Getting Started with Duo

Here’s what the self-enrollment email looks like:

From: Duo Security <>

Subject: Enroll in multi-factor authentication (Duo) at Bryn Mawr College

Message: Bryn Mawr College is now rolling out Duo, a simple and effective multi-factor authentication service. Please set up your Duo account so you can start logging in.

To begin, click this link to enroll a phone, tablet, or other device:

(enrollment link)

To learn more about Duo authentication, visit the guide here:

(guide link)

Additional information is available on the LITS Blog ( Contact the Help Desk with questions: or 610-526-7440.

Melissa Cresswell
Director of Client Engagement and Planning
LITS, Bryn Mawr College

How Does it Work?

Please note:

  • New! Once you’ve enrolled in Duo, you can visit to add more devices! We strongly encourage you to enroll as many authentication factors as possible. This will give you the greatest convenience and flexibility.
  • We’re pleased to announce that in February 2019 and in conjunction with the completion of our MFA launch, the College’s password policy will be updated to reflect the most current national and international best practices: we will no longer be requiring community members to re-set their passwords every six months. Instead, we will opt for longer passphrases that do not need to be changed on a regular cycle.
  • LITS recommends or the Outlook desktop app on computers and the Outlook mobile app on phones. Webmail and the Outlook app are fully supported and guaranteed to work with Duo. If you choose to sync your email using different desktop or mobile apps, LITS will make our best effort to assist but cannot guarantee that the sync will be successful or work with Duo.
  • Multi-factor authentication strengthens information security at Bryn Mawr College while maintaining the openness we value. We are implementing this service at the recommendation of the Information Stewardship Council, Board of Trustees, and in collaboration with Haverford College.

Further Information

Questions or problems using Duo? See our Tech Docs or contact the Help Desk at or 610-526-7440.

Filed under: Announcements,New Services Tags: , by Melissa Cresswell

Comments are closed.