Resolved: VPN May Be Intermittently Unavailable as LITS Expands Service

Updated 3/16/20 at 5:20 p.m.:

Over the weekend LITS added additional licenses, and today confirmed that additional measures were in place to accommodate significantly increased VPN use.  As always, please contact the Help Desk if you have any problems connecting.


We’re currently experiencing a shortage of VPN licenses that is preventing some people from connecting. Please remember to log out of the VPN when you’re finished using it. Meanwhile we are working as quickly as possible to expand the service.

Contact the Help Desk with questions: help@brynmawr.edu

Wireless Network May Be Intermittently Unavailable 3/9

Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time.

You will be able to use the wireless network throughout the day, but if you disconnect at any point you may experience delays reconnecting.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Wireless Network May Be Intermittently Unavailable 3/9

Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time.

You will be able to use the wireless network throughout the day, but if you disconnect at any point you may experience delays reconnecting.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Survey Goes Live This Week: Give LITS Your Feedback!

Later this week, a random sample of students and all staff and faculty will receive an email from Kate Blinn (LITS Social Sciences and Data Librarian) requesting their participation in a survey for Library & Information Technology Services.

The MISO Survey is a national survey that was created at Bryn Mawr, and one in which we participate routinely to benchmark against our past performance and against our national peers.

The results of this survey will let us know what services are most important to you, what areas of our service need improvement, and ways we can best meet your library and information technology needs. We hope you will take the time to complete the survey. Your feedback is important to us, and your responses can make a significant contribution toward improving these areas of the College.

Further Information from the MISO Survey website:

The MISO Survey is a web-based quantitative survey designed to measure how faculty, students, and staff view library and computing services in higher education.

The MISO Survey addresses the following research questions:

  • What services and resources are important to our constituents, and how successfully do our organizations deliver them?
  • How effectively do we communicate with our campus communities about our services and resources?
  • How skilled are our constituents in the use of software and library databases? What additional skills do they wish to learn, and how do they wish to learn?
  • Which software and hardware tools do our constituents use, and which of these tools do they own?
  • What roles do our constituents play on campus?  What demographic factors identify them?
  • What benchmarks can be established for excellent delivery of library and computing services?

Results of the 2020 survey will be published on our Reports page later this year.

If you have any questions regarding the survey, please contact Kate at kblinn@brynmawr.edu

Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20

After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.

Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.

Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.

Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20

After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.

Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.

Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.

Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20

After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.

Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.

Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.

How We Spent Our Summer Vacation 2019

Highlighting Top Resources for Students

Shining a Spotlight on Security

Welcoming New Colleagues

Maria Ocando Finol
Educational Technology Specialist

Ryan Floody
Technical Support Specialist

Victoria Karasic
Educational Technology Specialist

Allison Mills
College Archivist

Matthew Shields
Network and Systems Engineer

Launching Domain of One’s Own

Domain of One's Own LogoMuch as Virginia Woolf believed a room of one’s own gave women the figurative and literal space necessary to become writers, a Domain of One’s Own can give 21st-century creators the digital space needed to experiment, develop digital competencies, and pursue digital scholarship and creative work. Host a website, digital research project, or e-portfolio using popular open source tools such as WordPress, Omeka, Scalar or MediaWiki! See the Domain of One’s Own service page more information about how to get started.

Emptying the New Book Drop

Library book drop outside of CanadayThat’s right…the libraries have a BOOK DROP! Located to the right of Canaday’s front entrance next to the bike rack, this large-and-in-charge beauty welcomes returns for any Tri-College library. Please continue to return reserves, multimedia equipment, laptops, and recalled library materials to the circulation desk!

Opening Studio 313

Do you need a quiet space to record video or audio? Come visit Studio 313, the new Web Recording Studio we are piloting on the 3rd floor of Canaday Library! Visit the Circulation Desk on the 1st floor of Canaday and use your OneCard to check out a key or schedule an in-person orientation. Let us know what you think!

Listening to YOU!

Listening Tour Logo

We’re on tour and we want to hear from YOU! Katie Surkin and Melissa Cresswell are traveling around campus throughout summer and fall listening to your questions and concerns. In the summer months we focused on engaging with staff colleagues, and after the fall semester is underway we’ll be reaching out to faculty and students. Pick a time, name the place, and we’ll see you there!

Keep up with @BrynMawrLITS on Facebook, Twitter, Instagram, and on the LITS Blog! Subscribe to all posts or just System Status – so you know what’s up (or down), and when.

We’re here to help – don’t hesitate to contact us at help@brynmawr.edu or 610-526-7440. Visit us in the library or online at lits.brynmawr.edu.