On October 27, 2022 LITS will disable a deprecated Office 365 feature called Clutter.
Microsoft no longer supports or encourages the use of Clutter and has replaced it with Focused Inbox. Clutter does not behave consistently and may cause problems for the small number of accounts that still have it.
LITS has been able to do a limited amount of testing, and in our experience, community members that previously had the Clutter feature noticed that more messages appeared in their primary inbox once it was turned off. If this poses problems for you, there are a few ways you can manage the flow of messages to your inbox:
- Rules allow you to move, flag, and respond to email messages automatically.
- Focused Inbox separates your inbox into two tabs—Focused and Other.
Contact the Help Desk with questions: email@example.com or 610-526-7440.