Announcements – Library & Information Technology Services Blog

Apple Security Updates Released for Multiple Devices

Recently, a vulnerability in Apple’s AirPlay technology was discovered. This vulnerability would allow a bad actor to use AirPlay to hack other wireless devices that are on the same wifi network. Apple has recently released security patches to address this security issue.

Please make sure that all of your Apple devices, including computers, iPads, iPhones, watches, etc., are fully up-t0-date. If you have any questions about updating your devices, please don’t hesitate to reach out to the Help Desk: help@brynmawr.edu or 610-526-7440.

Moodle Update: Thursday, May 1

LITS will be applying a minor update to Moodle on Thursday, May 1 at 7 am, lasting 10 minutes. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please reach out to the Help Desk (610-526-7440; help@brynmawr.edu) with any questions and they will get your questions to our the web team.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Service restored for Moodle Ally plugin

Full service has now been restored for the Ally plugin, which had previously been experiencing issues after last week’s Moodle upgrade. Students once again can use Ally to convert individual documents into accessible formats. Instructors can do the same, as well as use Ally to generate accessibility reports for their courses.

Thank you for your patience while LITS resolved this issue. Please email help@brynmawr.edu or call the Help Desk at 610-526-7440 if you have any questions.

Moodle Update: Friday, March 21

LITS will be applying a minor update to Moodle on Friday, March 21 at 7 am, lasting 10 minutes. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please direct all tickets to the web team.

Issues with Moodle’s Ally plugin

The Moodle update is now complete and service has been restored. Unfortunately, we are currently experiencing issues with the Ally plugin’s document conversion features in the updated version of Moodle. We are working with the vendor to resolve this issue as quickly as possible.

In the meantime, students and instructors can use these alternative assistive technology options:

SensusAccess Document Converter to convert course materials to alternative formats (e.g., epub, doc/text, mp3, etc.)
Standalone assistive technologies recommended by Access Services to read course materials
Accessibility checkers built into Adobe Acrobat and Microsoft programs to find and fix any accessibility problems in course materials before uploading them to Moodle

We apologize for the inconvenience this causes; if you have any questions or concerns, please contact us through the Help Desk (help@brynmawr.edu, 610-526-7440).

Panopto Service Interruption, April 12th

Panopto site will be performing an upgrade to its servers Saturday, April 12th. The upgrade will begin at 10 PM Eastern time and continue for three hours until 1 AM on Sunday, April 13th. During this time, Bryn Mawr’s Panopto site will be unavailable to all users.

Please contact the Help Desk with questions at help@brynmawr.edu or 610-526-7440

Moodle updates Friday, March 14

LITS will be applying a minor upgrade to Moodle on Friday, March 14. Users may experience downtime between 7:00 AM and 9:00 AM. Once the upgrade is complete, you may notice changes to the Moodle interface, including new activity icons.

If you have questions or concerns, please email help@brynmawr.edu to contact the Moodle support team.