Library & Information Technology Services Blog

'Announcements' Archive

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted March 13, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Account Provisioning and Password Changes Unavailable 3/10 midnight-4am

Posted March 8, 2019

Password changes and account provisioning will be unavailable from midnight until 4:00 a.m. on Sunday, March 10. LITS will be upgrading our identity management system during this time. After the upgrade, the Bi-Co Password and Account Management Kiosk will look slightly different. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.  

Update Your Chrome Web Browser

Posted March 8, 2019

Google is urging users to update their Chrome web browser as soon as possible to patch a security vulnerability. Please make sure that your browsers is up-to-date, and don’t hesitate to contact the Help Desk with any how-to questions: help@brynamawr.edu or 610-526-7440.

Brief Network Outage in College Hall 3/8 after 6pm

Posted March 8, 2019

Network connectivity will be briefly unavailable in Old Library tonight, 3/8, after 6:00 p.m. The outage will last about 30 minutes. LITS will be upgrading software on the network switches in the building at this time. This is a necessary follow-up action to the crash we experienced 3/6. Contact the Help Desk with questions: help@brynmawr.edu […]

Brief Phone Service Disruption 3/12

Posted March 7, 2019

The College’s telephone system will be disrupted briefly between 8:00 and 9:00 a.m. on Tuesday, March 12. Our phone system vendor will be adding licenses to the system during that time, and service will be disrupted for a few moments as we move from one controller to the other, and back again. It is possible […]

Resolved: Network Problems in Old Library 3/6

Posted March 7, 2019

As you may know, community members experienced difficulty connecting to the network in Old Library yesterday afternoon. The network stack in Old Library partially crashed and was manually rebooted yesterday evening. The network has fully recovered. If you continue to experience problems, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Your Next Password Change Could Be Your Last!

Posted March 4, 2019

LITS is pleased to announce that an updated password policy will go into effect on Monday, March 18, 2019. Currently all community members are required to change their College password every six months. After March 18, when you reach the end of your six-month cycle, you’ll be required to change your password once more, then […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted February 27, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

New! Back Up your Files with Code42

Posted February 21, 2019

LITS is pleased to announce that Code42 (formerly branded as CrashPlan) is now available for faculty and staff. This central backup solution provides community members with the ability to quickly and easily back up and restore files saved on their local hard drives. To download and install, go to Software Center on your College-owned Windows […]

BIONIC Unavailable 2/23 8am-noon

Posted February 21, 2019

PeopleSoft will be unavailable on Saturday, February 23 from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

Resolved: Problems Connecting to Microsoft Teams

Posted February 18, 2019

Updated 2/19/19 10:20am: Teams is now working normally. Community members have reported problems using Microsoft Teams, including being unable to log into the web app and/or desktop client. In some cases it continues to work on the mobile client. This issue is widespread across many Microsoft customers beyond Bryn Mawr College. We will post updates […]

Brief Planned Downtime for Password Changes, Account Provisioning: March 9-10

Posted February 15, 2019

Over the weekend of March 9-10, we are expecting approximately two hours of downtime for password changes and account provisioning. LITS will be upgrading our identity management system during this time. We are currently testing this upgrade with our vendor and will post more specific information on timing as we get closer to the date. […]

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