Library & Information Technology Services Blog

'Announcements' Archive

Resolved: Problems Printing from Macs to Canon Copiers

Posted January 14, 2019

Updated 1/14/19 at 2:30 pm: All issues with printing to Canon copiers have been resolved. Contact the Help Desk if you have any additional problems printing. Updated 1/14/19 at 10:30 am: LITS will be restarting our print server at 11:00 a.m. in hopes of resolving this issue. All printing to Canon copiers will be unavailable […]

Financial Edge Unavailable 1/18 9am-noon

Posted January 14, 2019

The Financial Edge system will be unavailable on Friday, January 18th from 9:00 a.m. until approximately noon. LITS will be upgrading the Financial Edge software at this time. Contact the Help Desk with questions: or 610-526-7440.

Update: Problems with Tripod Library Catalog

Posted January 14, 2019

Updated 1/14/19 at 2:45pm: As you learned last week, there have been problems with links to electronic resources in the new Tripod that the vendor, Ex Libris, expects to fix this week. As soon as anything changes, we will update the banner on the Tripod page. Apart from this particular problem, a migration of this […]

Brief BIONIC Downtime at noon on 1/11

Posted January 11, 2019

BIONIC will be unavailable for approximately 30 minutes at noon today. This outage is necessary to resolve inconsistent login issues. Contact the Help Desk with questions: or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 9, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: Please contact the Help Desk with questions,, 610-526-7440, or

Reporting Issues with the New Tripod Interface

Posted January 7, 2019

Some community members have reported problems searching for items in the new Tripod. We are aware that physical materials, and some articles and journals, are not appearing in search results. We are actively working with the vendor to address these issues. Please report problems using the Tri-co Libraries’ feedback form so that we can continue providing accurate information […]

Library Fines Message

Posted January 2, 2019

On January 1st, 2019 you received a notice regarding fines/fees. The email you received was a result of migrating information in patron records from the old system to the new library system. The amount in the email is a total of any charges that were remaining on your patron record. These charges are not necessarily […]

New Tripod is here!

Posted December 20, 2018

We’re excited to announce that new Tripod has launched. Additional features and functionality will be rolled out over the next several months. Tips for using new Tripod are presented in this guide. Let us know what you think! Please help us continue to improve Tripod by sharing any comments or questions and by reporting any […]

New digital access to The Wall Street Journal

Posted December 19, 2018

Bryn Mawr faculty, students and staff can now access The Wall Street Journal Digital Edition through an academic site license provided by LITS. Access includes the daily edition plus four years of archival coverage. For more information, see our WSJ guide.

Phishing Scam Warning

Posted December 14, 2018

Various law enforcement sources are currently reporting a growing and widespread national email bomb threat campaign targeting various businesses and organizations, including some colleges and universities. The emails request Bitcoin payments from the recipients and threaten to detonate a bomb at the location if payment is not received. Various law enforcement agencies are aware of the campaign and are currently investigating. Should you receive such […]

Students Enroll in Duo (multi-factor authentication) by 2/4 – Important Info for International Travel

Posted December 14, 2018

The deadline for students to enroll in Duo for multi-factor authentication to College systems is February 4, 2019.  Students who have not enrolled by February 4th will be prompted to enroll when they go to log into a Duo-protected resource (email, Bionic, etc.) and will have to enroll in order to proceed with their log in. […]

Account Closures for Graduating Students

Posted December 12, 2018

As the end of the spring semester approaches, please be aware of the following information about account closures for graduating students: Contact the Help Desk with questions: or 610-526-7440.

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