Hello,

This summer marks the conclusion of our current 5-year Canon copier lease and we have renewed for another 5-year fleet lease agreement with new devices to be delivered and installed in June.  Unlike the outgoing fleet, our new copier fleet will be predominantly color-capable devices.  And because we are staying with Canon, you will continue to see a familiar interface and can continue to expect the same level of responsiveness from the vendor regarding service and supplies.

Over three weeks (June 8, 15, and 22), LITS will be coordinating the delivery and removal of devices in their current locations with the expectation that no location will be offline for longer than a few hours.  Canon delivery teams will drop off new devices each Monday for locations scheduled for replacement that week and then return on Friday to take away the old devices (the following Monday for Juneteenth weekend).  During each week, Canon technicians will work with LITS to decommission the old devices and swap in the new machines.

We will be communicating in more detail with departmental contacts for each machine regarding schedules as well as gathering any old toner/supplies that should be returned with the outgoing device (existing toner and supplies will not be compatible with the new devices).  Please reach out to help@brynmawr.edu with any concerns. Thank you.

Best Regards,

Bill Kenny

All Canon printers and copiers will be offline from 1pm-2pm on Monday, 4/20, as part of the work LITS is doing to enable scanning to OneDrive. This will affect printing, scanning, and copying functions on the public Canons in our libraries as well as Canons within different departmental areas. The HP printers will not be affected and will function normally. Please direct any questions to the Help Desk at help@brynmawr.edu or 610-526-7440.

Please be aware that the email posted below is phishing.

As we come up on the holidays, phishing attempts will increase. Though the exact contents of the messages vary, they follow some usual patterns:

• • Be wary of messages that threaten the loss of your account if you don’t take specific (and swift!) action.
  • Be cautious when opening files or file shares that you aren’t expecting or are from a name you don’t recognize.
  • Job offers that appear too good to be true usually are – and these rarely come in unsolicited email!
  • Emails that are listing lots of expensive or rare items are scams.

Even if these messages appear to be coming from a Bryn Mawr email or use Bryn Mawr branding, they are a scam. LITS will never ask you to fill out a form to verify your account. Do not respond to the email, click on any links, or fill out any forms. Do NOT share your passwords or DUO codes with ANYONE. LITS will never ask you to verify a DUO prompt or send you a passcode or password.

Often, phishers will use scare tactics – like threatening to terminate your accounts – to get you to follow their instructions. If you ever get an email and have questions about what it’s asking you to do, please reach out to the Help Desk (help@brynmawr.edu or 610-526-7440). Please feel free to delete any phishing messages you have received.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

• Learn how to recognize scams by completing the Information Security Education Program
• More information: Malware and spam: Phishing emails

Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.