Author: Bonnie Wei

As we all prepare for potential inclement weather coming this week, LITS wants to send a quick reminder to switch your VPN service provider from Ivanti to Palo Alto GlobalConnect before Ivanti is taken offline on Monday, 2/17.

Please get in touch with the Help Desk (help@brynmawr.edu; 610-526-7440) if you need assistance or have questions.

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Bryn Mawr College is moving to a new VPN service: Palo Alto GlobalProtect! You can find instructions on Ask Athena for uninstalling Ivanti and installing Palo Alto GlobalProtect. Please install the new VPN before our current VPN, Ivanti, is deprecated on Monday, February 17th.

If your work relies on the VPN, such as accessing network drives (H:, S:, etc.) from off-campus, LITS highly recommends installing Palo Alto GlobalProtect at your earliest convenience.

For questions or help with Palo Alto GlobalProtect, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

LITS will be postponing the College login page update. We’ll send out an announcement with the new date as soon as we know it. Please feel free to reach out to the Help Desk at help@brynmawr.edu or 610-526-7440 if you have any questions!

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LITS will be implementing a minor security update to the main Bryn Mawr College account login page on Monday, 2/10, at 8am EST. There is no action required on your part. Functionality will remain the same, with the addition of a new page between entering your password and the Duo prompt (pictured below).

Note: In the rare case that you’ve set up Microsoft Authenticator in addition to Duo, you will no longer be prompted to use Microsoft Authenticator to access certain Microsoft account webpages.

Please reach out to the Help Desk at help@brynmawr.edu or 610-526-7440 with any questions.

LITS will be applying a minor upgrade to Moodle over winter break. This process will begin during the early morning on Monday, January 13, 2025. We do not anticipate any downtime.

Once the upgrade is complete, you may notice small changes in the Moodle interface. These include a redesign of the menu used to select activities and resources (Assignment, Forum, Quiz, etc.) as well as a new drop-down menu instructors can use to control “Group Mode” settings. There will also be small functional changes, the most important of which is a way to directly add new items and categories to your Gradebook. Finally, we will be adding the plugin Moodleoverflow to our site. It allows you to add a Moodleoverflow activity to your course page, which can be used for Q&A-style discussions.

If you have questions or concerns, please email help@brynmawr.edu to contact the Moodle support team.

LITS has been made aware of an issue with Zoom Scheduler that is preventing users from being able to reschedule meetings. This issue, which produces a broken link whenever users try to reschedule a meeting, occurs over email and in calendar notifications.

LITS has worked with Zoom to identify a solution and will implement the fix over Winter Break. Once it’s applied, users will no longer encounter a broken link when rescheduling meetings. However, they will still encounter broken links if they try to reschedule meetings that were created before the fix is applied.

Please email help@brynmawr.edu if you need assistance or have any questions.

Microsoft has released a security update for a new Outlook zero-day vulnerability. It is critical to update your Office products on Windows devices in a timely manner. Details are still emerging, so all Mac users should check for macOS updates  as well as Office App-specific updates as a precaution.

Please contact the Help Desk (help@brynmawr.edu or 610-526-7440) with any questions or concerns.