Category: System Status

Update, 12:20pm: LITS has resolved the issues with logging in to Drupal and updating the website. Thank you for your patience and happy editing!

Please let us know if you continue to experience any issues or wonkiness.

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LITS is investigating an issue that is not allowing community members to login to Drupal and edit the College website. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience.

Please contact the Help Desk with any questions or for any urgent website edits: help@brynmawr.edu or 610-526-7440.

Update, 6:55pm: VPN service has been restored and community members should be able to login as normal. Thank you for your patience. Please report any lingering issues to the Help Desk.

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LITS is currently investigating an issue that is not allowing community members to connect to the College VPN, Palo Alto GlobalConnect. We are working to resolve the issue as quickly as possible and apologize in advance for any inconvenience.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

LITS will be applying a minor update to Moodle on Thursday, May 1 at 7 am, lasting 10 minutes. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please reach out to the Help Desk (610-526-7440; help@brynmawr.edu) with any questions and they will get your questions to our the web team.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

The Moodle update is now complete and service has been restored. Unfortunately, we are currently experiencing issues with the Ally plugin’s document conversion features in the updated version of Moodle. We are working with the vendor to resolve this issue as quickly as possible.

In the meantime, students and instructors can use these alternative assistive technology options:

• SensusAccess Document Converter to convert course materials to alternative formats (e.g., epub, doc/text, mp3, etc.)
• Standalone assistive technologies recommended by Access Services to read course materials
• Accessibility checkers built into Adobe Acrobat and Microsoft programs to find and fix any accessibility problems in course materials before uploading them to Moodle

We apologize for the inconvenience this causes; if you have any questions or concerns, please contact us through the Help Desk (help@brynmawr.edu, 610-526-7440).

Panopto site will be performing an upgrade to its servers Saturday, April 12th. The upgrade will begin at 10 PM Eastern time and continue for three hours until 1 AM on Sunday, April 13th. During this time, Bryn Mawr’s Panopto site will be unavailable to all users.

Please contact the Help Desk with questions at help@brynmawr.edu or 610-526-7440

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Update: Moodle is back up as of 6pm. LITS will continue to monitor.

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Moodle is currently unavailable. LITS is working to diagnose and resolve this issue as quickly as possible and will update as soon as Moodle is back in service. Thank you for your patience!

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440