Library & Information Technology Services Blog

'System Status' Archive

Intermittent Problems Connecting to Bryn Mawr Services

Posted March 3, 2021

A current Verizon issue may be affecting connectivity to some Bryn Mawr College services. We’ve received reports of trouble connecting to the VPN (PulseSecure) as well as email slowness. LITS is investigating details and we will post more information here as we have it. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted February 24, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted February 17, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

RESOLVED: Issues Connecting to the Network

Posted February 8, 2021

Update, 6:30pm: All network issues have been resolved and community members should be able to connect to the network in both Rhoads and Rockefeller. Thank you again for your patience while we resolved this issue. If you have any further questions or concerns, or experience any lingering issues, please contact the Help Desk: 610-526-7440 or […]

BIONIC Unavailable, Saturday 2/27 and Sunday 2/28

Posted February 8, 2021

In order to perform a necessary system upgrade, PeopleSoft will be unavailable from 8am on Saturday, February 27 until 6pm on Sunday, February 28. During this period, all BIONIC services will be unavailable to both Haverford and Bryn Mawr. Thank you for your patience while we perform this critical work. With any questions or concerns, […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 27, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

February Date for Routine System Maintenance Changed from 2/11 to 2/18

Posted January 26, 2021

Please be aware that one of the February dates for routine system maintenance has been delayed by one week to accommodate the shifted start of spring semester. The schedule has been changed from February 11th and 25th to February 18th and 25th: Routine System Maintenance: 2021 Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 13, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Campus Network Outage TODAY 1/8, 5pm -5:30pm

Posted January 8, 2021

The fiber optic cables providing internet access for the campus are damaged and need to be replaced immediately. The Campus will be without internet access from approximately 5:00pm – 5:30pm today while LITS completes the repair. The outage will also affect off-campus access like the College VPN, using the MiCollab app for telephone services, and […]

Financial Edge Unavailable, Friday 1/8 9am – 12pm

Posted January 7, 2021

Financial Edge will be unavailable on Friday, January 8 from 9:00 a. m. until noon.  LITS will be performing necessary year-end maintenance for the system during this time. If you have any questions, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

Updated: Unexpected Display Name Changes in Office 365

Posted December 16, 2020

Updated 12/16 4:30pm: This issue was caused by a change to the way Microsoft displays preferred names. Faculty and staff wishing to change their preferred name should contact Alyssa Slattery in Human Resources: aslattery@brynmawr.edu. Students wishing to change their preferred name may do so themselves in BIONC. — Some Bryn Mawr community members have reported […]

Update on Libraries – 12/16 through start of spring semester

Posted December 16, 2020

sent to service-updates list: Dear BMC Community Members, I’m writing to provide updated information about hours and services that are planned for now through the start of spring semester. This is our best understanding at the moment, and we’ll provide any updates as we have them during this period. Library Hours   December 16-December 18  Canaday will […]

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