Category: System Status

downtime (scheduled or not), updates, interrruptions …

Emergency BIONIC Security Patching TODAY (8/19) Starting at 12pm

LITS will be performing emergency security patching on BIONC and payhistory.brynmawr.edu today (8/19) between 12pm-2pm. Due to the nature of the patches, they work will be done in two waves:
    • 12pm – 1pm:  All components of and services tied to BiONiC, account provisioning, visitor account creation, and password resets will be unavailable.
    • 1pm – 2pm: payhistory.brynmawr.edu will be unavailable

We appreciate your patience while this maintenance is being completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Website Events & Announcements confirmation emails temporarily unavailable

We are currently experiencing an issue with the website that is preventing confirmation emails from being sent for Events and Announcements submissions. To avoid confusion while we investigate the issue with our new web hosting provider, we have temporarily disabled confirmation emails.

Please be assured that Events and Announcements submissions are still being received and processed correctly for publication on the website and inclusion in the Daily Digest. The issue only affects the automated confirmation emails sent after a submission is made.

You may continue submitting Events and Announcements as usual. We are actively working to resolve the issue and will update this post once confirmation emails have been restored.

Thank you for your patience.

Action Required: Drupal editing unavailable Monday 8/3 at 9AM – Tuesday 8/4 at 5PM

As part of a planned update to the College website, Drupal editing will be unavailable beginning Monday at 9:00 a.m.

Drupal users will not be able to log in or make changes to the website until approximately Tuesday at 5:00 p.m. while Web Services completes our migration to a new web hosting provider and verifies that everything is working as expected.

Please save any work in progress and log out of Drupal before 9:00 a.m. on Monday.

If you have any questions or experience any issues after the migration, please contact Web Services at help@brynmawr.edu.

Emergency BIONIC Security Patching TODAY (7/22), 12pm – 1pm

LITS will be performing emergency security patching on PeopleSoft today (7/22) between 12pm-1pm. During this time, all components of and services tied to BiONiC, payhistory.brynmawr.edu, account provisioning, visitor account creation, and password resets will be unavailable.

We appreciate your patience while this maintenance is being completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Upgrade to Moodle 5.1 — Thursday, July 23rd

LITS will be upgrading Bryn Mawr’s instance of Moodle this Thursday, July 23rd, 2026 at approximately 7:30-8am EST. We do not anticipate any service disruptions due to this change. However, there will be changes to Moodle’s layout that we want you to be aware of-

Course Navigation and Organization:

  • A new Overview tab has been added to the top toolbar of the course page, enabling instructors to filter activities by type (example: quizzes, forums) rather than by week or topic, separate from the main course shell.
  • Sections can now have subsections, allowing you further structure and organization in your course.

Activity Management:

  • The Activities Chooser has been reorganized. Activities are now organized by type (assessment, communication, collaboration, etc.)rather than alphabetically.

Question Bank Changes:

  • You can now more easily share questions between courses you teach, rather than having questions contained to the course in which they were created. The questions bank also has an improved filter feature.

Content Creation and Accessibility:

  • Images now have an expanded alt text field. This will allow for more detailed descriptions of images.
  • Media files can now be drag and dropped directly into the TinyMCE text editor.

Grading and Feedback:

  • The middle divider in the Assignment grader interface can now be moved, allowing you more space for viewing students’ submissions or your feedback.
  • Moodle will now track whether students download feedback.

Removal of Chat:

  • The Chat activity will be decommissioned as part of this update. Instructors currently using this feature should identify alternative communication tools prior to the update.

For those with questions, please reach out to edtechservices@brynmawr.edu or the Help Desk at 610-526-7440 or help@brynmawr.edu. Thank you in advance for your attention to this!

All Network Services Back Online

Thank you for your patience while LITS carried out necessary work on our campus network. All internet connectivity and online services (including email, Moodle, and the VPN) should now be back online.

Please report any lingering issues or concerns to the Help Desk: help@brynmawr.edu or 610-526-7440.

Reminder: Network Outage – Saturday, 7/11

Starting at 8am on Saturday, 7/11, LITS staff will be working to replace outdated networking equipment on campus. While the work is being done, there will be no network connectivity (internet, S: drive, VPN, and Remote Desktop access). We will work as quickly as we can and with as little disruption as possible. Thank you in advance for your patience while we perform this necessary maintenance.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Scheduled Maintenance: Bryn Mawr Blogs Migration to Cloud Hosting on July 7, 2026

On Tuesday, July 7, 2026, Bryn Mawr Blogs (blogs.brynmawr.edu) will be migrated from on-premises hosting to cloud hosting. This migration will improve the long-term sustainability, reliability, and maintainability of the platform. 

As part of this migration, there will be a scheduled content freeze and service disruption from 12:00 p.m. to 4:00 p.m. (EST) on July 7, 2026. 

During this maintenance window: 

    • Blog editing and login will be temporarily disabled. 
    • Any users logged in at 12:00 p.m. will be automatically logged out. 
    • Access to the platform will be unavailable while migration is in progress. 

Action Required:
Please save any drafts or unpublished work before 12:00 p.m. on July 7, 2026 to avoid losing unsaved changes. 

Once the migration is complete, login behavior will change for users. Please see our login documentation for users: 

Note: The new login described takes effect on July 7th after the migration.

After migration is complete and service has been restored, some users may need to clear their browser’s cache if they experience login issues or unexpected behavior when accessing Blogs. If issues persist after clearing your browser’s cache, or if you have questions about the new login process, please contact help@brynmawr.edu with Attention: Web Services. 

Thank you for your patience and support as we improve Bryn Mawr Blogs.