Library & Information Technology Services Blog

'System Status' Archive

Warning: New Phishing Attempt 6/15

Posted June 15, 2021

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for a variety of unexpected and unusual-looking messages that appear to be coming from a Bryn Mawr College community member. Some of these messages mention Bitcoin, others […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted June 9, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Intermittent Internet Connectivity

Posted June 4, 2021

Earlier today, Bryn Mawr (and the Tri-Co) lost part of our connection to the internet. This means that many College services, including Webmail, have been intermittently unavailable to some community members. Internet connectivity was restored this afternoon, but the Tri-Colleges are still diagnosing and resolving issues. Community members may continue to experience intermittent service interruptions […]

New Canon Copiers this Summer

Posted June 1, 2021

Canon will be replacing the College’s fleet of multi-function machines (print/scan/copy/fax) this summer. Overall service will improve as old machines are replaced with new, but you can expect familiar functionality and an unchanged user experience. We’ll be accepting deliveries from Canon throughout late June and July; each new machine will be configured same-day by an […]

Reminder: Tripod Unavailable May 29 and 30

Posted May 27, 2021

Tripod will be unavailable from approximately 3pm on Saturday, May 29 – 3pm on Sunday, May 30 so that our vendor can perform an essential migration to a new data center. During this time, community members will be unable to log in to their patron records, search for titles in Tripod, or request items. EZBorrow […]

Reminder: Tripod Unavailable May 29 and 30

Posted May 26, 2021

Tripod will be unavailable from approximately 9pm on Saturday, May 29 – 9pm on Sunday, May 30 so that our vendor can perform an essential migration to a new data center. During this time, community members will be unable to log in to their patron records, search for titles in Tripod, or request items. EZBorrow […]

Skype for Business to be Retired on July 31, 2021

Posted May 18, 2021

Microsoft will be retiring Skype for Business on July 31, 2021. If you have Skype for Business meetings scheduled to occur after July 31, reschedule them with either Teams or Zoom. If you regularly use Skype for Business, please switch to Teams or Zoom. For a comparison of the two, see Which Web-Conferencing Tool Should […]

Moodle Update Monday, May 24, 6-7pm

Posted May 17, 2021

We will be updating Moodle on Monday May 24th between 6 and 7pm. This is a minor update, and we anticipate no service downtime and minimal disruption during this period. After the update is complete, Moodle will have a new, more accessible look, but otherwise the update will be largely invisible. If you have any questions about […]

Access to VPN Web Portal (ingress.brynmawr.edu) Unavailable

Posted May 14, 2021

Beginning this evening (Thursday, May 14th) access to the VPN web portal at ingress.brynmawr.edu will again be unavailable while we perform emergency maintenance to address an underlying server issue. Community members can still use the Pulse Secure client to access their home directories and network file shares from off-campus. LITS is working to restore functionality […]

VPN Access: Fully Restored

Posted May 14, 2021

Early this morning, LITS was able to restore full access to the VPN. Community members are now able to access their file shares by using either the Pulse Secure client or on the web via ingress.brynmawr.edu. Anyone using Pulse Secure may be prompted to upgrade the client when they next log in. Please note that […]

WordPress Upgrade Tonight (4/15), 7-8pm

Posted April 15, 2021

This evening, LITS will be performing a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may experience a brief service interruption. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

BMC Libraries Summer Plans

Posted April 13, 2021

emailed to service-updates@brynmawr.edu on 4/13/21: Dear BMC Students, Faculty, and Staff,  We are beginning to prepare the libraries for expanded summer access and for the gradual return to regular library services ahead of fall semester. I’m writing to share the schedule for this transition with key steps we anticipate in reopening of library spaces and […]

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