RESOLVED: Problems Accessing webmail.brynmawr.edu

Update, 8:50pm: Thanks to our Systems team, LITS was able to identify and resolve the issue with navigating to webmail.brymawr.edu. Email access via the web should be fully restored. Please report any lingering issues to the Help Desk.


Starting this evening, community members started having trouble accessing their email via webmail.brynmawr.edu. LITS is actively working on identifying and resolving the issue. Thank you for your patience while we work to get things back up and running.

Email can still be accessed via the Outlook client and mobile apps. Instructions for installing Outlook and mobile apps can be found on our knowledge base, Ask Athena.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.  For our listing of our current hours, please visit our Hours Page.

RESOLVED: Issues with Drupal Logins and Editing the College Website

Update, 12:20pm: LITS has resolved the issues with logging in to Drupal and updating the website. Thank you for your patience and happy editing!

Please let us know if you continue to experience any issues or wonkiness.


LITS is investigating an issue that is not allowing community members to login to Drupal and edit the College website. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience.

Please contact the Help Desk with any questions or for any urgent website edits: help@brynmawr.edu or 610-526-7440.

RESOLVED: VPN Unavailable

Update, 6:55pm: VPN service has been restored and community members should be able to login as normal. Thank you for your patience. Please report any lingering issues to the Help Desk.


LITS is currently investigating an issue that is not allowing community members to connect to the College VPN, Palo Alto GlobalConnect. We are working to resolve the issue as quickly as possible and apologize in advance for any inconvenience.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Moodle Update: Thursday, May 1

LITS will be applying a minor update to Moodle on Thursday, May 1 at 7 am, lasting 10 minutes. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please reach out to the Help Desk (610-526-7440; help@brynmawr.edu) with any questions and they will get your questions to our the web team.