Library & Information Technology Services Blog

'System Status' Archive

Resolved: Problems Printing from Macs to Canon Copiers

Posted January 14, 2019

Updated 1/14/19 at 2:30 pm: All issues with printing to Canon copiers have been resolved. Contact the Help Desk if you have any additional problems printing. Updated 1/14/19 at 10:30 am: LITS will be restarting our print server at 11:00 a.m. in hopes of resolving this issue. All printing to Canon copiers will be unavailable […]

Financial Edge Unavailable 1/18 9am-noon

Posted January 14, 2019

The Financial Edge system will be unavailable on Friday, January 18th from 9:00 a.m. until approximately noon. LITS will be upgrading the Financial Edge software at this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Update: Problems with Tripod Library Catalog

Posted January 14, 2019

Updated 1/14/19 at 2:45pm: As you learned last week, there have been problems with links to electronic resources in the new Tripod that the vendor, Ex Libris, expects to fix this week. As soon as anything changes, we will update the banner on the Tripod page. Apart from this particular problem, a migration of this […]

Brief BIONIC Downtime at noon on 1/11

Posted January 11, 2019

BIONIC will be unavailable for approximately 30 minutes at noon today. This outage is necessary to resolve inconsistent login issues. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 9, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Reporting Issues with the New Tripod Interface

Posted January 7, 2019

Some community members have reported problems searching for items in the new Tripod. We are aware that physical materials, and some articles and journals, are not appearing in search results. We are actively working with the vendor to address these issues. Please report problems using the Tri-co Libraries’ feedback form so that we can continue providing accurate information […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted November 28, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Resolved: PeopleSoft Currently Unavailable

Posted November 18, 2018

PeopleSoft and BIONIC services have been restored. PeopleSoft is currently unavailable. LITS is investigating the issue and we will post updates as more information becomes available. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

BIONIC Unavailable 11/17 8am-noon

Posted November 15, 2018

PeopleSoft will be unavailable on Saturday, November 17th from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted November 14, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Routine System Maintenance: 2019

Posted November 8, 2018

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices. 2019 […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted October 24, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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