Library & Information Technology Services Blog

'System Status' Archive

Emergency Maintenance on Moodle – Thursday, Jan 20

Posted January 20, 2022

LITS will be performing emergency maintenance on Moodle at 7 PM Today, January 20, 2022. The upgrade will address security vulnerabilities. The upgrade should last less than 10 minutes, and people who are already logged in should experience minimal disruption during that time. Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or […]

Brief Canon Printing Outage, TODAY (1/18) 1pm

Posted January 18, 2022

In order to troubleshoot an issue with printing from Macs to Canon printers, LITS will need to restart the our Canon print servers at 1pm. During this time, there will be a very interruption to printing to Canons. The outage will last less than 10 minutes. Thank you for your patience while we troubleshoot this […]

RESOLVED: Problems Printing to Canons from College-Owned Macs

Posted January 18, 2022

Update, 2:25pm: This issue has been resolved and community members should again be able to print to Canon printers from College-owned Macs. Printing from personal Macs is still unavailable. Thank you for your patience while we resolved this issue. Contact the Help Desk with any questions or to report any lingering issues: help@brynmawr.edu or 610-526-7440. […]

Reminder: Financial Edge Unavailable TODAY (1/13), 2:30pm – 4:30pm

Posted January 13, 2022

Financial Edge will be unavailable today, January 13 from 2:30pm until 4:30pm.  LITS will be performing necessary year-end maintenance for the system during this time. Please log out of Financial Edge on January 13th before 2:30 pm. If you have any questions, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted January 12, 2022

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

WordPress Upgrade Tonight, Jan. 7th, 6pm – 7pm

Posted January 7, 2022

This evening, LITS will be performing a necessary WordPress upgrade between 6pm and 7pm. During that time, community members may experience a brief service interruption. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Panopto Scheduled Outage starting 9pm Saturday Jan 8

Posted January 6, 2022

Panopto has announced a scheduled downtime from 9:00 pm ET Saturday, January 8, until 1 am ET Sunday, January 9, 2022. While Panopto is offline, you will NOT be able to record/upload to Panopto or  manage and view recordings on Panopto. If you need to record during the outage, use the Panopto Mac or PC […]

InterLibrary Loan Unavailable Intermittently 1/10 11am-pm

Posted January 5, 2022

The library’s InterLibrary Loan system may be intermittently unavailable on Monday, January 10, between 11:00 a.m. and 1:00 p.m. LITS will be performing necessary maintenance during this time. Contact bmcill@brynmawr.edu with questions.

Telephone service intermittently unavailable: 6pm (12/22)-2am (12/23)

Posted December 21, 2021

Telephone service will be intermittently unavailable starting at 6pm on 12/22 through 2am on 12/23. During this window, LITS will be completing updates to the network equipment supporting our telephone system. Service will be affected on the physical phones as well as on the MiCollab app. Please reach out to the Help Desk at 610-526-7440 or […]

Additional BIONIC Maintenance TONIGHT, 12/16 from 6-8pm

Posted December 15, 2021

Update, 12/16: All BIONIC services at Bryn Mawr and Haverford will again be unavailable from 6pm – 8pm this evening, 12/16. During this time, LITS will be working with the vendor to continue to perform emergency maintenance in order to address the Log4Shell vulnerabilities. Many thanks for your continued patience. As always, please reach out […]

Resolved: Issues Connecting to Duo

Posted December 15, 2021

Update – 11:40am 12/15: Service appears to be restored. Please continue reporting issues if you see them. Thank you! ________________________________________________ We’re experiencing a campus-wide issue with Duo where people are seeing a blank screen instead of a Duo prompt when signing into their Bryn Mawr accounts. This is likely a result of outages originating from […]

Issues with OUBlog activity on Moodle

Posted December 14, 2021

Starting Monday, December 13, some instructors have reported post visibility issues occurring with the OUBlog activity. LITS is currently working on testing and implementing a fix for the issues and we expect that OUBlog activities should be up and running at 9am on Wednesday, Dec 15. Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

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