Category: System Status

downtime (scheduled or not), updates, interrruptions …

Routine System Maintenance: 2025 Schedule

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight.

2025 Schedule:

Jan 16, 30

Feb 13, 27

Mar 13, 27

Apr 10, 24

Jun 12, 26

Jul 10, 24

Aug 14, 28

Sept 11, 25

Oct 16, 30

Nov 13, 20

LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.

LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.

The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Some Campus Services Unavailable

Update, 10:15pm: Folks should once again be able to login to all campus services. Please contact the Help Desk if you are continuing to experience any issues.

Starting this evening, community members report being unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440

Action Required: Zero-Day Vulnerability on Apple Devices

Apple has released urgent security patches for recently discovered zero-day vulnerabilities affecting devices running macOS and iOS. While this predominantly affects older Intel-based Macs, all Apple devices should install the latest updates available as soon as possible.

For assistance, or if you have any questions, please contact the Help desk: help@brynmawr.edu or 610-526-7440.

RESOLVED: Some Campus Services Unavailable

Update, 8:30am: Access to all services has been restored. Please contact the Help Desk if you’re still experiencing issues.

Starting today, community members report being unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440

Phone System and Voicemail Maintenance: Wednesday, 11/20 8:30am – 9:30am

Starting at 8:30am on Wednesday, 11/20 LITS will be working with our phone vendor to perform necessary maintenance on the system.

This maintenance will last approximately 1 hour. During this time, the voicemail system will be intermittently unavailable. Community members should be able to make and receive calls as normal. Thank you for your patience as we perform this necessary work.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Phone System Maintenance, Tuesday 10/15 from 8am – 9am

On Tuesday, October 15th,  LITS will be performing necessary maintenance on the phone system from 8am – 9am. During this time, the phone system will be unavailable for both incoming and outgoing calls. Community members will be able to use Teams and Zoom as alternate forms of communication.

Thank you for your patience as we perform this necessary maintenance. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.