Category: System Status

downtime (scheduled or not), updates, interrruptions …

Resolved: Microsoft 365 Outage

Per Microsoft, 365 service has been restored to expected capacity. Please reach out to the Help Desk if you are still experiencing issues.
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Microsoft is experiencing a nationwide outage of their 365 service. Users may see unexpected behavior such as emails failing to send, outside senders getting a notice of “undeliverable mail” when emailing @brynmawr.edu addresses, and general lagging with all 365 services. LITS will update when service is restored. Please check https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect for live updates and contact the Help Desk (610-526-7440) with any questions.

VPN Maintenance TOMORROW, 1/17 8am – 10am

LITS will be performing an urgent upgrade to our VPN tomorrow morning from 8am -10am. This upgrade will address a security vulnerability. During this time, the VPN will be unavailable.

When you next log in to the VPN client, you may be prompted to update to a newer version of the client.

Thank you for your patience while we complete this critical maintenance. Please contact the Help Desk with any questions at help@brynmawr.edu or 610-526-7440.

Urgent Wireless Security Update – 6am, Wednesday 1/14

LITS will be making urgent security updates to our campus wireless network starting at 6am tomorrow, January 14th.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

PeopleSoft HCM Unavailable January 4th, 8am – 10am

We will be performing routine maintenance on the PeopleSoft Human Capital Management system on Sunday, January 4, 2026, from 8:00 a.m. to 10:00 a.m. During this time, access to paycheck and W-2 information may be temporarily unavailable.

We appreciate your patience while this maintenance is completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Routine System Maintenance: 2026 Schedule

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight.

2026 Schedule:

Jan 15, 29

Feb 12, 26

Mar 12, 26

Apr 16, 30

Jun 11, 25

Jul 16, 30

Aug 13, 27

Sept 10, 24

Oct 15, 29

Nov 12, 19

LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.

LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.

The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. The Bryn Mawr College word mark will be updated on login pages in accordance with the College’s recently updated visual design guide. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Urgent Wireless Network Upgrade TOMORROW (11/7) starting at 5am

LITS will be making urgent security updates to our campus wireless network starting at 5am tomorrow, November 7th.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Wireless Connectivty Issues in Pem West (Saturday, 10/25)

Update, 12:30am: Connectivity in Pem West has been restored. Thank you for your patience while we assessed and resolved the issue. Please report any lingering network oddities to the Help Desk.

This evening, one of the network switches for Pembroke West has failed, causing a partial wireless outage in the building. LITS is working to assess the situation and implement a solution as quickly as possible. We apologize for any inconvenience this causes and will update here as we learn more.

Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu