The Bryn Mawr College telephone system (including voicemail) will be unavailable on Friday, July 20 from 7:00 a.m. until 8:00 a.m. LITS and our vendor will be performing necessary work on the licensing server during this time. Analog conference lines, fire panels, faxes, and elevators will be unaffected. Contact the Help Desk with questions: help@brynmawr.eud […]

LITS will be performing a major software upgrade on the VPN on Monday, July 16. https://ingress.brynmawr.edu will be unavailable from 10:00 a.m. until 2:00 p.m. If you use a local client to access the VPN, you will be prompted to download and install a new version the next time you log in.  The look and […]

Over the last few days, you may have noticed a notification window prompting you to install a new Windows update (version 1802) on your College-owned computer. LITS has received reports that in some cases, this update deletes bookmarks from some browsers. This issue did not surface in our pre-release testing and we have reported it […]

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

LITS will be performing a major software upgrade on the VPN on Monday, July 16. https://ingress.brynmawr.edu will be unavailable from 10:00 a.m. until 2:00 p.m. If you use a local client to access the VPN, you will be prompted to download and install a new version the next time you log in.  The look and […]

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for a message from President Kim Cassidy with the subject line “Bryn Mawr College Revised and Updated Business Integrity & Policy Guidelines For All Employees” and an attached file. […]

Update: as of approximately 1:10 p.m. service as been fully restored. Update: at approximately 12:35, engineers were able to partially restore service at the Philadelphia location and all three colleges have service once again.  Engineers continue to work on full service restore. We (along with Haverford and Swarthmore) are without Internet connectivity.  Although we have […]

Owlphone (the web client for the new phone system) will be unavailable briefly today while LITS reboots a part of the new system. This work will resolve minor issues that have been addressed post-launch. This work will not interrupt calls. If you are logged into the web client during the reboot, you will need to […]

Updated: we will also be performing maintenance on the new telephone system during tonight’s maintenance window. Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Updated Sunday 6/10 9pm: The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. What to Expect on Day 1 Hands-on Help Watch for our Launch Day Support Team! LITS staff members will […]

  The College’s new phone system will launch on Monday, June 11. This message contains important information about actions required on your part, and additional information about what to expect on Day 1. Phone service will be unavailable from 5:30 p.m. on Friday, June 8 through 9:00 a.m. on Monday, June 11. On June 11, […]