Library & Information Technology Services Blog

'System Status' Archive

Routine System Maintenance: 2019

Posted November 8, 2018

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices. 2019 […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted October 24, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Printing & Scanning on Canons Unavailable Today (10/18) 4pm – 5:30pm

Posted October 18, 2018

LITS will be performing necessary maintenance this on Canon copiers tonight, October 18th from 4pm – 5:30pm. During this time, printing and scanning will be unavailable. We apologize for any inconvenience caused by the late notice for this scheduled downtime and thank you for your patience. With any questions, contact the Help Desk at help@brynmawr.edu […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted October 10, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

Resolved: Printing to Canons Unavailable

Posted October 8, 2018

Updated Monday 10/8 7pm: Canon printing has been fully restored. Updated Monday 10/8 4:15pm: LITS is working to restore the Canon print server from backup. This involves a large amount of data and will likely take overnight. We will update this post as soon as we know more. Printing to Canon copiers is currently unavailable […]

Brief Network Outage 10/1 6pm

Posted October 1, 2018

LITS will be re-starting our network core at 6:00 p.m. today, October 1. All network connectivity will be unavailable for approximately 15 minutes. We are hopeful that this work will resolve the network connectivity issues we have been experiencing. If you continue to experience network connectivity issues, please let us know. Contact the Help Desk […]

Wireless Network: Intermittent Issues

Posted October 1, 2018

We are currently experiencing intermittent issues with the wireless network. Community members have reported difficulty connecting to off-campus websites and services when using the Bryn Mawr College wireless network. We are actively troubleshooting this issue and will post more information as it becomes available. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 26, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this time LITS will also be patching our wireless network software. This will involve a reboot of the wireless controllers, which will cause brief outages for wireless around campus. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, […]

Reminder: Multi-factor Authentication (Duo) Launches 9/17

Posted September 16, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 12, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this time, LITS will also be enabling multi-factor authentication for PeopleSoft. Community members currently using Duo (early adopters) will use it to authenticate to PeopleSoft beginning Friday, September 14. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with […]

BIONIC Joins Duo-protected (MFA) Services 9/14

Posted September 10, 2018

Beginning on Friday, September 14, BIONIC will prompt community members enrolled in Duo for a second authentication factor. This change will take effect during Thursday’s routine system maintenance window, and early adopters already using Duo will be prompted the next time they log into BIONIC. Many thanks to the ~200 community members who have been […]

Multi-factor Authentication Launches 9/17

Posted September 10, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

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