Library & Information Technology Services Blog

'System Status' Archive

Reminder: Multi-factor Authentication (Duo) Launches 9/17

Posted September 16, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted September 12, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this time, LITS will also be enabling multi-factor authentication for PeopleSoft. Community members currently using Duo (early adopters) will use it to authenticate to PeopleSoft beginning Friday, September 14. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with […]

BIONIC Joins Duo-protected (MFA) Services 9/14

Posted September 10, 2018

Beginning on Friday, September 14, BIONIC will prompt community members enrolled in Duo for a second authentication factor. This change will take effect during Thursday’s routine system maintenance window, and early adopters already using Duo will be prompted the next time they log into BIONIC. Many thanks to the ~200 community members who have been […]

Multi-factor Authentication Launches 9/17

Posted September 10, 2018

Beginning Monday, September 17 all faculty, many staff, and some student employees will begin using multi-factor authentication (MFA) when logging in to many of the College’s online services. Bryn Mawr is using Duo, a simple and effective multi-factor authentication service in use by many of our peers. Once enrolled in Duo, you will be required to […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted August 29, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During this particular maintenance window, we will also be rebooting the phone system at 6pm. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

RESOLVED: Intermittent Phone Outage in Old Library

Posted August 27, 2018

Update, 10:24am: Phone service has been restored. Please report any lingering issues to the Help Desk. This morning, some phones in Old Library have stopped working. LITS is actively investigating the issue and will update as more information becomes available. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted August 15, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

WordPress Unavailable 8/15 from 5-6pm

Posted August 14, 2018

WordPress will be unavailable for a brief period tomorrow afternoon between 5-6pm as we perform a maintenance release upgrade. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

BIONIC Unavailable 8/18 8am-noon

Posted August 14, 2018

PeopleSoft will be unavailable on Saturday, August 18th from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

Reminder: Wireless Certificate Renewal 8/7

Posted August 6, 2018

On Tuesday, August 7th LITS will be updating the security certificate for wireless.brynmawr.edu. Community members may experience a variety of behaviors from computers and mobile devices connected to the wireless network: some will transition seamlessly, while others will disconnect from the network with or without notification. In all cases where the new certificate is not […]

Intermittent Network Downtime August 11-12

Posted August 1, 2018

Over the weekend of August 11-12, LITS will be making necessary upgrades to our network infrastructure. Community members may find they are unable to connect to the Bryn Mawr College network from on- or off-campus during these two days. Please expect intermittent interruptions to campus network and/or internet connectivity as we work through a variety […]

Reminder: Wireless Certificate Renewal 8/7

Posted July 31, 2018

On Tuesday, August 7th LITS will be updating the security certificate for wireless.brynmawr.edu. Community members may experience a variety of behaviors from computers and mobile devices connected to the wireless network: some will transition seamlessly, while others will disconnect from the network with or without notification. In all cases where the new certificate is not […]

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