ISSUE RESOLVED: S: drive Server Reboot TODAY, 4/3 at 5pm

UPDATE, 5:45pm: The reboot of the server seems to have resolved issues with connecting to and accessing files on the S: drive. We will continue to work to find the cause of these issues and thank you again for your patience while we completed this work.

As always, please report any lingering issues to the Help Desk.


In order to troubleshoot the issues that community members are experiencing accessing files on the S: Drive, LITS will need to reboot the server at 5pm TODAY, 4/3. We anticipate the outage lasting approximately 30 minutes. Please note that this time may increase depending on the issue.

While the server is being rebooted, no one will be able to access the S: drive or any of the files on it. Anyone who is using the S: drive at the time of the reboot will be disconnected automatically.

Everyone will be able to use the H: drive and OneDrive as usual.

Thank you so much for your patience while we work to resolve this issue. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Trouble Accessing Documents on the S: Drive

UPDATE, 5:45pm: The reboot of the server seems to have resolved issues with connecting to and accessing files on the S: drive. We will continue to work to find the cause of these issues and thank you again for your patience while we completed this work.

As always, please report any lingering issues to the Help Desk.


Starting today, community members have reported issues accessing and interacting with documents that are stored on the S: drive, the shared network drive, from both on and off campus. LITS is working to diagnose and resolve the issue as quickly as possible. We apologize for any inconvenience this causes.

All documents stored on the H: drive and in OneDrive are unaffected and should function as expected.

If you have any questions or concerns, or would like to report any additional information, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Changes to Pay History Access

Starting on May 1st, 2026, community members will no longer be able to see any paychecks or tax forms in Bionic. Instead, these will be available in Workday and a new pay history portal.

To see paychecks and tax documents from 2025 and earlier, go to payhistory.brynmawr.edu and login with your College username and password. Please note that you will need to be logged in to the College VPN in order to access this website. Instructions for downloading and using the VPN can be found here: https://askathena.brynmawr.edu/help/college-vpn

All paychecks from 2026 can be found in Workday. Please check our How-To Guides for information on viewing and printing pay slips in Workday: https://www.brynmawr.edu/inside/offices-services/information-technology/workday/how-guides-videos

If you have any questions about this change or have any questions about using the VPN, please reach out to the Help Desk: help@brynmawr.edu, 610-526-7440.

RESOLVED: Tripod Currently Unavailable

Update, 10:39pm: We’ve heard from our vendor that all services have been restored. Community members should be able to log in to Tripod as normal.
Thank you all for your patience.
If you have any questions, or need to report any continued issues, please don’t hesitate to reach out to library@brynmawr.edu


This evening, the vendor that supports Tripod, our library catalog, is experiencing a major outage and Tripod is unavailable. During this outage, patrons will be unable to search for books or articles, access their patron records, or place holds. We don’t have an estimated time for when things will be back up and running, but we’re working to get things resolved as quickly as possible.

Please reach out to library@brynmawr.edu with any questions or for research help.

Recent Phishing Emails and Changes to Payment Elections in Workday

Please be aware of phishing messages that are currently showing up in people’s email inboxes. Recently, phishers have been using information they gather during phishing attacks to log in to Workday and change the direct deposit information of Community members. We are working with the Controller’s Office to implement some safeguards to help mitigate this sort of attack.

To edit payment election details, employees will now be required to enter their current bank account number(s). Employees will be given 3 attempts before the ability to update payment elections will become locked. Help text has been added to the Payment Election screens to remind employees to have their full bank account information readily available, as well as the steps to take when the number of attempts to edit information has been exceeded.

Many of these scam emails use familiar branding – like the Bryn Mawr or Microsoft logos – and recognizable names to create a false sense of security. Phishers will often couple this security with scare tactics in the hope that this will encourage you to act quickly and without thinking about it too much. They’ll say things like a student is in urgent need of assistance, that your account is about to expire unless you act immediately, or that a confidential work report is being shared with you. Often, you will be asked to click on a link and/or fill out a form that asks for private information, including usernames, passwords, or bank details. LITS and Bryn Mawr College will never ask you to fill out a form like that and any email that asks for this type of information is a scam.  

Do not respond to the email, click on any links, or fill out any forms, especially with your username and password. Do NOT share your passwords or DUO codes with ANYONE. LITS will never ask you to verify a DUO prompt or send you a passcode or password. Do not approve of any Duo pushes or prompts that you did not initiate yourself.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk: help@brynmawr.edu or 610-526-7440.

Be Aware: Phishing Attempt, January 30th, 2026

Another day and another phishing attempt is making the rounds. This particular message asks for community member’s quick attention to make a an update to their multi-factor authentication. It includes a QR code and asks folks to scan it to complete the verification process. This message is a SCAM.

Like many other scam messages, this email uses familiar branding to create a false sense of security. The calls for quick action to preserve account access are also a common tactic used by scammers.

Even if when messages appear to be coming from a Bryn Mawr email or use Bryn Mawr branding, they are a scam. LITS will never ask you to fill out a form to verify your account or update multi-factor authentication. Do not respond to the email, click on any links, or fill out any forms. Do NOT share your passwords or DUO codes with ANYONE. LITS will never ask you to verify a DUO prompt or send you a passcode or password.

If you ever get an email and have questions about what it’s asking you to do, please reach out to the Help Desk (help@brynmawr.edu or 610-526-7440). Please feel free to delete any phishing messages you have received.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk: help@brynmawr.edu or 610-526-7440

VPN Maintenance TOMORROW, 1/17 8am – 10am

LITS will be performing an urgent upgrade to our VPN tomorrow morning from 8am -10am. This upgrade will address a security vulnerability. During this time, the VPN will be unavailable.

When you next log in to the VPN client, you may be prompted to update to a newer version of the client.

Thank you for your patience while we complete this critical maintenance. Please contact the Help Desk with any questions at help@brynmawr.edu or 610-526-7440.

PeopleSoft HCM Unavailable January 4th, 8am – 10am

We will be performing routine maintenance on the PeopleSoft Human Capital Management system on Sunday, January 4, 2026, from 8:00 a.m. to 10:00 a.m. During this time, access to paycheck and W-2 information may be temporarily unavailable.

We appreciate your patience while this maintenance is completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Urgent Wireless Network Upgrade TOMORROW (11/7) starting at 5am

LITS will be making urgent security updates to our campus wireless network starting at 5am tomorrow, November 7th.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Wireless Connectivty Issues in Pem West (Saturday, 10/25)

Update, 12:30am: Connectivity in Pem West has been restored. Thank you for your patience while we assessed and resolved the issue. Please report any lingering network oddities to the Help Desk.


This evening, one of the network switches for Pembroke West has failed, causing a partial wireless outage in the building. LITS is working to assess the situation and implement a solution as quickly as possible. We apologize for any inconvenience this causes and will update here as we learn more.

Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu

Upcoming Security Enhancements to College Systems

We will be implementing several security related enhancements in our ongoing efforts to strengthen our cybersecurity program, protect our valuable data, and reduce cyber risks in our environment. These changes should be invisible to the community, but will help to improve our ability to detect and respond to compromised accounts and other phishing emails.
The objective of these security enhancements will be to help accomplish the following:
These and other efforts help us to remain vigilant regarding cybersecurity threats. Your cooperation is very important for maintaining the integrity of our systems and protecting sensitive information. We continue to emphasize the importance of completing information security training as this training is an integral part of cyber defense.
Thank you for your attention and commitment to helping to protect our environment from cyber threats.
For any questions or security concerns, please do not hesitate to reach out to help@brynmawr.edu or 610-526-7440.

Be Aware: New Phishing Attacks are Making the Rounds

In the past couple of weeks, a number of phishing scams have made the rounds in the Bryn Mawr community. Though the exact contents of the messages vary, they all follow some usual patterns:

    • Be wary of messages that threaten the loss of your account if you don’t take specific (and swift!) action.
    • Be cautious when opening files or file shares that you aren’t expecting or are from a name you don’t recognize.
    • Job offers that appear too good to be true usually are – and these rarely come in unsolicited email!
    • Emails that are listing lots of expensive or rare items are scams.

Even if these messages appear to be coming from a Bryn Mawr email or use Bryn Mawr branding, they are a scam. LITS will never ask you to fill out a form to verify your account. Do not respond to the email, click on any links, or fill out any forms. Do NOT share your passwords or DUO codes with ANYONE. LITS will never ask you to verify a DUO prompt or send you a passcode or password.

Often, phishers will use scare tactics – like threatening to terminate your accounts – to get you to follow their instructions. If you ever get an email and have questions about what it’s asking you to do, please reach out to the Help Desk (help@brynmawr.edu or 610-526-7440). Please feel free to delete any phishing messages you have received.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.