Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

File Access via ingress.brynmawr.edu is Unavailable

Community members have reported issues accessing their network drives via ingress.brynmawr.edu. LITS is actively investigating the issue and will update the community when we know more or when access is restored. We apologize for the inconvenience. In the meantime, community members can use the Pulse Secure client to access their home directories or shared network […]

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Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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Community Members May Need to Log Back in to Campus Phones

After the phone system upgrade this weekend, some community members may need to log back in to their campus phones. Instructions for doing so can be found here. If you need some assistance, or if you don’t remember your phone passcode, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

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Reminder: Requesting Items for Fall 2021 Course Reserves

To place a book or video on reserve, please fill out the book reserve and/or video reserve form for the library you wish your reserves to be in, located in the LITS service catalog: https://td.brynmawr.edu/TDClient/Requests/ServiceDet?ID=279 Please note that you must submit a request in order for an item to go on reserve for your course. The library […]

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Completed: WordPress Upgrade 7/22 7-8pm

Last night, LITS performed a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may have experienced a brief service interruption; the upgrade went smoothly and as planned, and WordPress is available. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

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Reminder: Update Adobe Creative Cloud Software

Recently, Adobe released information about a security vulnerability in some of its software, including Acrobat and Reader. In order to patch against this vulnerability, all community members will need to update the Adobe software on their computers as soon as possible. In order to update Adobe software on your College computer, please follow the instructions on […]

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Reminder: Campus Network & Services Unavailable 7/21 8pm-midnight

Network connectivity will be interrupted on Wednesday, July 21 from 8:00 p.m. – midnight. Community members who are on campus will not be able to connect to external services including Office 365. Community members who are off campus will not be able to log in to campus services including Pulse Secure. Swarthmore will be taking […]

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Canaday Access During Paving: week of July 19

Facilities has announced: Starting on Monday July 19, 2021, we will be repaving Canaday Drive. Entrance paths will be altered for brief periods of time. The work is expected to take place over three to five days depending on the weather. Canaday is open regular hours, but access may be limited at times.

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RESOLVED: All Bryn Mawr College Printing Disabled 7/1/2021

Update, 7/16: LITS has fully restored printing services. You should be able to print as usual from your College computers and from College services. Thank you for your patience while we resolved this critical security issue. If you continue to have trouble printing or have any questions, please contact the Help Desk at 610-526-7440 or […]

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Emergency Moodle Maintenance — Friday July 16, 11am

Yesterday, Moodle released updated versions to address security vulnerabilities. Bryn Mawr’s version of Moodle is one of the affect versions, and requires emergency maintenance. Moodle will be upgraded around 11am this morning. The upgrade should last less than 10 minutes, and people who are already logged in should experience minimal disruption during that time. Please […]

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RESOLVED: Access to VPN Web Portal (ingress.brynmawr.edu) Now Available

UPDATE, 7/16: Access to the VPN web portal at ingress.brynmawr.edu has been restored. Community members can again access their home directories and network file shares from there. Thank you for your patience while we worked to resolve this critical issue. If you are still having trouble or if you have any questions, please contact the […]

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Action Required: Update Adobe Creative Cloud Software

Recently, Adobe released information about a security vulnerability in some of its software, including Acrobat and Reader. In order to patch against this vulnerability, all community members will need to update the Adobe software on their computers as soon as possible. In order to update Adobe software on your College computer, please follow the instructions […]

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