Library & Information Technology Services Blog

News, Updates, and Information about LITS Resources and Services

Phone and Voicemail Outage 6/4 8am-8pm

The Bryn Mawr College telephone system will be unavailable on Saturday, June 4th from 8:00 a.m. until 8:00 p.m. During this time, community members and offices will not be able to make or receive phone calls on campus phones. Voicemail will be unavailable during this time as well. LITS will be working with our phone […]

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POSTPONED: Phone and Voicemail Outage

Updated 5/19/22 at 9:15am: This upgrade has been postponed. There will be no phone and voicemail outage on June 4. We will provide an updated schedule as soon as it’s available. — The Bryn Mawr College telephone system will be unavailable on Saturday, June 4th from 8:00 a.m. until 8:00 p.m. During this time, community […]

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Emergency Maintenance on Moodle – Wednesday, May 18

LITS will be performing emergency maintenance on Moodle at  7:30 AM on Wednesday, May 18, 2022. The upgrade will address security vulnerabilities. The upgrade should last less than 10 minutes, and people who are already logged in should experience minimal disruption during that time. Please contact the Help Desk with any questions or concerns: help@brynmawr.edu […]

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Warning: New Phishing Scheme

Please be aware of recent attempts to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for messages that appear to be from professors offering “remote work” for money. This is a scam. For details, see this blog post from the University of Michigan. […]

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Resolved: Trouble Printing for Some Community Members

Update 5/3: The issue has been resolved and printing via “canon@brynmawr.edu” is enabled. LITS is investigating an issue that is preventing print jobs from being released when people email “canon@brynmawr.edu”. Printing directly to Canons via an installed print queue is working normally for all College owned computers and personal PCs. For help installing a print queue, […]

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Warning: New Phishing Attempt

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for messages titled with something like “Document shared with you: “Evaluation.Docx” linking to Google Docs files. The phisher indicates in the email that the files are shared […]

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RESOLVED: Canon Printing Unavailable (May 2nd)

UPDATE: This issue has been resolved. Please report any lingering printing or scanning issues to the Help Desk. Starting this afternoon, community members have reported issues when printing to and scanning from Canon printers. LITS is currently investigating the issue and working on finding a resolution. We apologize for any inconvenience. Please contact the Help […]

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Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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RESOLVED: Guild Hall Telephone Service Unavailable

Update, 12:50pm: The equipment has been replaced and all phones should be working normally. Please report any lingering issues to the Help Desk. Thank you again for your patience while we made these repairs. Telephone service to all locations in Guild Hall is currently unavailable due to equipment failure. LITS is currently working to assess […]

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Account Closures for Graduating Students

As the end of the spring semester approaches, please be aware of the following information about account closures for graduating students: http://techdocs.blogs.brynmawr.edu/4833 Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

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Financial Edge Unavailable, April 22, 3pm – 5pm

Financial Edge will be unavailable this Friday, April 22, from 3pm – 5pm. During this time, LITS will be performing necessary maintenance. Please plan to log out of Financial Edge by 3pm on Friday. Thank you for your patience while we complete this necessary work. If you have any questions or concerns, please contact the […]

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Keep Calm and Check Accessibility Week 10: PDF Accessibility Step 2, Reading Order

Last week you learned how to run the Make Accessible wizard in Adobe to remediate an inaccessible PDF. This week we will be discussing the final part of the process in creating an accessible PDF: checking the Reading Order. PDFs rely on tags to be accessible to screen readers. Tags indicate how a certain element […]

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