Library & Information Technology Services Blog

LITS will be applying a minor update to Moodle on Friday, September 11. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please reach out to the Help Desk (610-526-7440; help@brynmawr.edu) with any questions or concerns.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

We’ve received reports from the community that Outlook and webmail are unavailable. It looks to be an issue affecting Microsoft Outlook users across the country following an outage at Microsoft earlier in the week. Microsoft is rolling out a fix so we should see service return shortly.

LITS has received several reports of community members running into issues downloading attachments from Outlook on the web and also via the desktop and mobile applications. LITS is working with Microsoft to resolve the issue. In the meantime we’ve found that the following methods seem to temporarily resolve the issue:

• For Outlook app users: Restarting the Outlook app
• For Outlook web users: Accessing the website through an incognito browsing window
• Switching to the website if you experience the issue on the app or vice versa

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

• • 12pm – 1pm:  All components of and services tied to BiONiC, account provisioning, visitor account creation, and password resets will be unavailable.
  • 1pm – 2pm: payhistory.brynmawr.edu will be unavailable

We appreciate your patience while this maintenance is being completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

We are currently experiencing an issue with the website that is preventing confirmation emails from being sent for Events and Announcements submissions. To avoid confusion while we investigate the issue with our new web hosting provider, we have temporarily disabled confirmation emails.

Please be assured that Events and Announcements submissions are still being received and processed correctly for publication on the website and inclusion in the Daily Digest. The issue only affects the automated confirmation emails sent after a submission is made.

You may continue submitting Events and Announcements as usual. We are actively working to resolve the issue and will update this post once confirmation emails have been restored.

Thank you for your patience.

As part of a planned update to the College website, Drupal editing will be unavailable beginning Monday at 9:00 a.m.

Drupal users will not be able to log in or make changes to the website until approximately Tuesday at 5:00 p.m. while Web Services completes our migration to a new web hosting provider and verifies that everything is working as expected.

Please save any work in progress and log out of Drupal before 9:00 a.m. on Monday.

If you have any questions or experience any issues after the migration, please contact Web Services at help@brynmawr.edu.