All Network Services Back Online

Thank you for your patience while LITS carried out necessary work on our campus network. All internet connectivity and online services (including email, Moodle, and the VPN) should now be back online.

Please report any lingering issues or concerns to the Help Desk: help@brynmawr.edu or 610-526-7440.

Reminder: Network Outage – Saturday, 7/11

Starting at 8am on Saturday, 7/11, LITS staff will be working to replace outdated networking equipment on campus. While the work is being done, there will be no network connectivity (internet, S: drive, VPN, and Remote Desktop access). We will work as quickly as we can and with as little disruption as possible. Thank you in advance for your patience while we perform this necessary maintenance.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Scheduled Maintenance: Bryn Mawr Blogs Migration to Cloud Hosting on July 7, 2026

On Tuesday, July 7, 2026, Bryn Mawr Blogs (blogs.brynmawr.edu) will be migrated from on-premises hosting to cloud hosting. This migration will improve the long-term sustainability, reliability, and maintainability of the platform. 

As part of this migration, there will be a scheduled content freeze and service disruption from 12:00 p.m. to 4:00 p.m. (EST) on July 7, 2026. 

During this maintenance window: 

    • Blog editing and login will be temporarily disabled. 
    • Any users logged in at 12:00 p.m. will be automatically logged out. 
    • Access to the platform will be unavailable while migration is in progress. 

Action Required:
Please save any drafts or unpublished work before 12:00 p.m. on July 7, 2026 to avoid losing unsaved changes. 

Once the migration is complete, login behavior will change for users. Please see our login documentation for users: 

Note: The new login described takes effect on July 7th after the migration.

After migration is complete and service has been restored, some users may need to clear their browser’s cache if they experience login issues or unexpected behavior when accessing Blogs. If issues persist after clearing your browser’s cache, or if you have questions about the new login process, please contact help@brynmawr.edu with Attention: Web Services. 

Thank you for your patience and support as we improve Bryn Mawr Blogs.

Emergency BiONiC Security Patching – Today (6/17) 12pm-1pm

We will be performing another round emergency security patching on PeopleSoft today (6/17) between 12pm-1pm. During this time, all components of and services tied to BiONiC, payhistory.brynmawr.edu, account provisioning, visitor account creation, and password resets will be unavailable.

We appreciate your patience while this maintenance is being completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

Emergency PeopleSoft Patching – Today (6/11) 1:30pm-2:30pm

We will be performing emergency security patching on PeopleSoft today (6/11) between 1:30pm-2:30pm. During this time, all components of and services tied to BiONiC, payhistory.brynmawr.edu, account provisioning, visitor account creation, and password resets will be unavailable.

We appreciate your patience while this maintenance is completed and apologize for any inconvenience this may cause. Normal access will be restored as soon as the work is finished.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440

VPN Unavailable – Tonight (6/1) 8pm-9pm

LITS will be performing an urgent upgrade to our VPN from 8pm-9pm tonight. This upgrade will address a security vulnerability. During this time, the VPN will be unavailable.

Thank you for your patience while we complete this critical maintenance. Please contact the Help Desk with any questions at help@brynmawr.edu or 610-526-7440.

Rescheduled: Network Outage

The planned network outage has been rescheduled from this coming Sunday (6/7) to Saturday, 7/11. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
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Starting at 8am on Sunday, 6/7, LITS staff will be working to replace outdated networking equipment on campus. While the work is being done, there will be no network connectivity in the morning and will transition to intermittent network outages throughout the rest of the day. We will work as quickly as we can and with as little disruption as possible. Thank you in advance for your patience while we perform this necessary maintenance.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

New Canon Devices Coming in June

Hello,

This summer marks the conclusion of our current 5-year Canon copier lease and we have renewed for another 5-year fleet lease agreement with new devices to be delivered and installed in June.  Unlike the outgoing fleet, our new copier fleet will be predominantly color-capable devices.  And because we are staying with Canon, you will continue to see a familiar interface and can continue to expect the same level of responsiveness from the vendor regarding service and supplies.

Over three weeks (June 8, 15, and 22), LITS will be coordinating the delivery and removal of devices in their current locations with the expectation that no location will be offline for longer than a few hours.  Canon delivery teams will drop off new devices each Monday for locations scheduled for replacement that week and then return on Friday to take away the old devices (the following Monday for Juneteenth weekend).  During each week, Canon technicians will work with LITS to decommission the old devices and swap in the new machines.

We will be communicating in more detail with departmental contacts for each machine regarding schedules as well as gathering any old toner/supplies that should be returned with the outgoing device (existing toner and supplies will not be compatible with the new devices).  Please reach out to help@brynmawr.edu with any concerns. Thank you.

Best Regards,

Bill Kenny

Urgent Wireless Security Update, 5am on Wednesday, 5/13

LITS will be making urgent security updates to our campus wireless network starting at 5am tomorrow, May 13th.

Community members who are on campus may experience a 5-10 minute wireless outage while the work is being done. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.