Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

RESOLVED: Trouble Accessing Moodle

Update: Moodle is now back up and running. If you’re still having trouble, please reach out to the Help Desk. Please note that from 9pm – 10pm tonight (Friday, October 2nd), Haverford will be performing necessary maintenance on their Moodle site, moodle.haverford.edu. This should not affect access to Bryn Mawr Moodle courses. Starting this afternoon, […]

Read more»

Routine System Maintenance: 2021

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices. 2021 […]

Read more»

Now Hiring: Educational & Scholarly Technology Assistants (Post-bac)

Bryn Mawr College wishes to hire to two recent graduates of Bryn Mawr College as Educational and Scholarly Technology Assistants. Find out more on Handshake!  To express your interest in this role, please submit a letter of interest and resume through Handshake. Review of applications will begin October 15.

Read more»

Complete the Information Security Education Program by 11/1

The Bryn Mawr College Information Security Education Program launches today! College community members are responsible for completing the program by November 1, 2020.   To begin, go to https://learn.ue.org/Login2.aspx and enter the temporary password you received in your launch email.                           The first time you log in, you will be prompted to […]

Read more»

RESOLVED: Trouble Logging in to Webmail

Update, 9/29: As of early this morning, Microsoft believes they resolved all connection and login issues. If you’re still having trouble, please contact the Help Desk. Update: The issue appears to be Microsoft-wide and they are investigating and working to resolve it. This evening, community members have started experiencing issues accessing their email via webmail.brynmawr.edu. We […]

Read more»

Cancelled: Zoom Security Change on September 27

Updated 9/29/20 3:00 pm: Zoom has cancelled plans to start enabling the waiting room on all meetings that didn’t already have the waiting room enabled or a passcode. Starting September 27, Zoom will turn on the Waiting Room for any meeting that does have it enabled or require a Passcode. Both are common security settings […]

Read more»

Turn Private WiFi Addresses (iOS) Off for Best Eduroam Experience

The latest versions of iOS, iPadOS and watchOS include a feature called Private WiFi Addresses. Apple’s intent with this feature is to improve privacy. In our Bryn Mawr environment, the feature adds little to no additional privacy but can complicate network access. For the best experience, we recommend turning this feature off for the eduroam […]

Read more»

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Read more»

Information Security Education Program Launches 10/1

College community members are responsible for completing Bryn Mawr’s Information Security Education Program during the month of October.   A refreshed Information Security Education course (via EduRisk) will be available for completion beginning October 1. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440. 

Read more»

MiCollab “Re-register” Calls

Update 9/15/20: our testing indicates that if you block a “re-register” call from MiCollab, these particular calls stop without preventing real calls from coming in via your Bryn Mawr College extension. This can be used as a workaround until the issue is resolved. Community members have reported receiving calls from MiCollab that appear to be […]

Read more»

LITS Fall Newsletter: Library study space, Panopto, Children’s Book Exhibition, and more

Sent to faculty, staff, undergraduate, graduate, postbac, and emeriti listservs: Welcome to the LITS Fall Newsletter! These messages collect important information and reminders about library and information technology services that are new or different for the fall 2020 semester. Start here! Our FAQ is updated regularly with answers to your questions. Wondering about something we haven’t addressed yet? Please don’t […]

Read more»

Zoom Cloud Recording Processing Delays

Zoom is reporting cloud recording processing delays. Processing time, or the delay between when a meeting ends and when it is available online for viewing, is directly related to the length of the video and the number of video and audio streams it contains. (Video increases recording size/processing time more than audio.) Processing times of […]

Read more»
« Newer Posts | Older Posts »