Service restored for Moodle Ally plugin

Full service has now been restored for the Ally plugin, which had previously been experiencing issues after last week’s Moodle upgrade. Students once again can use Ally to convert individual documents into accessible formats. Instructors can do the same, as well as use Ally to generate accessibility reports for their courses.

Thank you for your patience while LITS resolved this issue. Please email help@brynmawr.edu or call the Help Desk at 610-526-7440 if you have any questions.

Issues with Moodle’s Ally plugin

The Moodle update is now complete and service has been restored. Unfortunately, we are currently experiencing issues with the Ally plugin’s document conversion features in the updated version of Moodle. We are working with the vendor to resolve this issue as quickly as possible.

In the meantime, students and instructors can use these alternative assistive technology options:

We apologize for the inconvenience this causes; if you have any questions or concerns, please contact us through the Help Desk (help@brynmawr.edu, 610-526-7440).

Moodle updates Friday, March 14

LITS will be applying a minor upgrade to Moodle on Friday, March 14. Users may experience downtime between 7:00 AM and 9:00 AM. Once the upgrade is complete, you may notice changes to the Moodle interface, including new activity icons. 

If you have questions or concerns, please email help@brynmawr.edu to contact the Moodle support team. 

Domain of One’s Own maintenance 12/14-12/15

Reclaim Hosting will be performing maintenance on the Domain of One’s Own server from 9:00 PM to 1:00 AM EDT. During this time, users may experience brief, intermittent downtime. We recommend that you avoid making changes to your sites during this time in order to prevent those changes from being lost. 

Please contact the helpdesk (help@brynmawr.edu) with any questions.