UPDATE:
Thank you for your patience while we worked to resolve the issues this morning. As of now, all campus services are back up and running (though you may need to remap your home directories and shared drives). Please call the Help Desk if you are having any trouble with this.
Folks may still be experiencing issues with their Windows computers showing a blue screen. If this is the case, please reach out to the Help Desk and we will help as soon as we are able: help@brynmawr.edu or 610-526-7440.
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Due to a global issue affecting CrowdStrike Falcon, the College’s antivirus provider, a number of Campus Services are currently unavailable. Anyone on a Windows computer will also likely be experiencing blue screen errors and be unable to logon. LITS is actively working with our vendors, including CrowdStrike, to identify a fix for all of these issues.
Please note that this issue does NOT affect any devices running MacOS or Linux.
In oder to fix Windows laptops, we might need to manually install a fix that has been provided by CrowdStrike. We will update you as soon as we know more. Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu.