Library & Information Technology Services Blog

'System Status' Archive

Resolved: Bryn Mawr College Network Outage, Trouble Reaching Campus Services

Posted August 23, 2021

Access to BIONIC was restored late last night, and we’ve confirmed this morning (Tuesday) that campus phones are working. If you have trouble accessing any services, please contact the Help Desk: help@brynmawr.edu. Updated 8/24/21 at 9:15am As of 9pm on Monday, August 23, most services have been restored. Phones and BIONIC are still unavailable. The […]

Canaday and Carpenter Libraries CLOSED 8/24

Posted August 23, 2021

Canaday and Carpenter libraries will be CLOSED on Tuesday, August 24 for HVAC repairs. The climate in these buildings is becoming increasingly hot and humid, and the cooling equipment failure is more extensive than Facilities initially anticipated. We expect repairs to be completed on Tuesday and will share updates from Facilities and about our Wednesday […]

Reminder: Network Registration Prompt

Posted August 16, 2021

As you start using your on-campus workstations, you may encounter a prompt to register your computer. Please confirm that the URL for the website is https://netreg.brynmawr.edu/NetRegNG/ before continuing. The page and URL will look like this: For questions please reach out to the Help Desk at help@brynmawr.edu or 610-526-7440.  

Reminder: Update Adobe Creative Cloud Software

Posted August 15, 2021

Recently, Adobe released information about a security vulnerability in some of its software, including Acrobat and Reader. In order to patch against this vulnerability, all community members will need to update the Adobe software on their computers as soon as possible. In order to update Adobe software on your College computer, please follow the instructions on […]

Changes to E-ZBorrow on August 12

Posted August 11, 2021

Starting Thursday, August 12, community members will notice some changes to the College’s E-ZBorrow service. These changes include a new login page and an improved search interface. One of the most obvious changes will be that community members will be able to search through the catalog of E-ZBorrow offerings before needing to login! Please continue […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted August 11, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

File Access via ingress.brynmawr.edu is Unavailable

Posted August 4, 2021

Community members have reported issues accessing their network drives via ingress.brynmawr.edu. LITS is actively investigating the issue and will update the community when we know more or when access is restored. We apologize for the inconvenience. In the meantime, community members can use the Pulse Secure client to access their home directories or shared network […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted July 28, 2021

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Community Members May Need to Log Back in to Campus Phones

Posted July 26, 2021

After the phone system upgrade this weekend, some community members may need to log back in to their campus phones. Instructions for doing so can be found here. If you need some assistance, or if you don’t remember your phone passcode, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Completed: WordPress Upgrade 7/22 7-8pm

Posted July 23, 2021

Last night, LITS performed a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may have experienced a brief service interruption; the upgrade went smoothly and as planned, and WordPress is available. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Reminder: Update Adobe Creative Cloud Software

Posted July 22, 2021

Recently, Adobe released information about a security vulnerability in some of its software, including Acrobat and Reader. In order to patch against this vulnerability, all community members will need to update the Adobe software on their computers as soon as possible. In order to update Adobe software on your College computer, please follow the instructions on […]

Reminder: Campus Network & Services Unavailable 7/21 8pm-midnight

Posted July 20, 2021

Network connectivity will be interrupted on Wednesday, July 21 from 8:00 p.m. – midnight. Community members who are on campus will not be able to connect to external services including Office 365. Community members who are off campus will not be able to log in to campus services including Pulse Secure. Swarthmore will be taking […]

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