Category: System Status

downtime (scheduled or not), updates, interrruptions …

Reminder: Routine System Maintenance Thursday 6pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. The Bryn Mawr College word mark will be updated on login pages in accordance with the College’s recently updated visual design guide. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Urgent Wireless Network Upgrade TOMORROW (11/7) starting at 5am

LITS will be making urgent security updates to our campus wireless network starting at 5am tomorrow, November 7th.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Wireless Connectivty Issues in Pem West (Saturday, 10/25)

Update, 12:30am: Connectivity in Pem West has been restored. Thank you for your patience while we assessed and resolved the issue. Please report any lingering network oddities to the Help Desk.

This evening, one of the network switches for Pembroke West has failed, causing a partial wireless outage in the building. LITS is working to assess the situation and implement a solution as quickly as possible. We apologize for any inconvenience this causes and will update here as we learn more.

Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu

Upcoming Security Enhancements to College Systems

We will be implementing several security related enhancements in our ongoing efforts to strengthen our cybersecurity program, protect our valuable data, and reduce cyber risks in our environment. These changes should be invisible to the community, but will help to improve our ability to detect and respond to compromised accounts and other phishing emails.
The objective of these security enhancements will be to help accomplish the following:
These and other efforts help us to remain vigilant regarding cybersecurity threats. Your cooperation is very important for maintaining the integrity of our systems and protecting sensitive information. We continue to emphasize the importance of completing information security training as this training is an integral part of cyber defense.
Thank you for your attention and commitment to helping to protect our environment from cyber threats.
For any questions or security concerns, please do not hesitate to reach out to help@brynmawr.edu or 610-526-7440.

RESOLVED: Panopto Unvailable TODAY, 10/10/2025

Update: The issue is resolved as of 4:25pm

Starting this afternoon at 2:55pm, community members both on and off-campus are unable to access the College’s instance of Panopto: https://brynmawr.hosted.panopto.com. LITS has reported this outage to Panopto and they are investigating.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Issues Accessing Tripod while On Campus

Update, 8:40am: All access issues appear to be resolved and community members are once again able to access Tripod from both on and off campus. Please report any lingering issues or unexpected behavior to the Circulation or Help Desks.

Starting this evening, community members have been unable to access Tripod, the library catalog.  Currently, these issues seem to only affect people who are on-campus. We are actively looking into the issue, but it appears that it might be related to an outside network issue that is affecting more than the College. Currently, we don’t have an estimate for when it might be resolved, but we hope that things will be back up and running as quickly as possible.

While it’s unavailable, patrons will be unable to do things like search for books or articles, access their patron records, or place holds. If you have any questions, or need to place an urgent hold, please email the Circulation Desk at circulation@brynmawr.edu.