Panopto has alerted us that there services will be down for up to three hours while they perform essential database maintenance and enhancements. This downtime is scheduled to start shortly after midnight on Sun, Mar 22 and conclude by 3:30 am at the latest.

During this maintenance window, videos on Panopto site will be unavailable for playback and you will not be able to upload new content to Panopto’s servers from the desktop recorder software. (Recordings can be stored locally until the server is back up.)

See Panopto’s status page for the latest information on system status.

LITS will be applying a minor update to Moodle on Tuesday, March 17 at 7 am, lasting 10 minutes. We do not expect service interruption, but users may feel like Moodle is slightly slower around that time.

Please reach out to the Help Desk (610-526-7440; help@brynmawr.edu) with any questions and they will get your questions to our the web team.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Starting at 5pm on Tuesday, 3/10, LITS staff will be working to replace outdated networking equipment across campus. While the work is being done, there may be some intermittent network outages. We will work to do the work as quickly as we can and with as little disruption as possible. Thank you in advance for your patience while we perform this necessary maintenance.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Update, 10:39pm: We’ve heard from our vendor that all services have been restored. Community members should be able to log in to Tripod as normal.
Thank you all for your patience.
If you have any questions, or need to report any continued issues, please don’t hesitate to reach out to library@brynmawr.edu

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This evening, the vendor that supports Tripod, our library catalog, is experiencing a major outage and Tripod is unavailable. During this outage, patrons will be unable to search for books or articles, access their patron records, or place holds. We don’t have an estimated time for when things will be back up and running, but we’re working to get things resolved as quickly as possible.

Please reach out to library@brynmawr.edu with any questions or for research help.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Per Microsoft, 365 service has been restored to expected capacity. Please reach out to the Help Desk if you are still experiencing issues.
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Microsoft is experiencing a nationwide outage of their 365 service. Users may see unexpected behavior such as emails failing to send, outside senders getting a notice of “undeliverable mail” when emailing @brynmawr.edu addresses, and general lagging with all 365 services. LITS will update when service is restored. Please check https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect for live updates and contact the Help Desk (610-526-7440) with any questions.

LITS will be performing an urgent upgrade to our VPN tomorrow morning from 8am -10am. This upgrade will address a security vulnerability. During this time, the VPN will be unavailable.

When you next log in to the VPN client, you may be prompted to update to a newer version of the client.

Thank you for your patience while we complete this critical maintenance. Please contact the Help Desk with any questions at help@brynmawr.edu or 610-526-7440.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.