Category: System Status

downtime (scheduled or not), updates, interrruptions …

Urgent Wireless Upgrade Tomorrow (9/18) starting at 5am

LITS will be making an urgent security update to our campus wireless network tomorrow 9/18 starting around 5am.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Main College Website Unavailable (9/6)

Update, 9/6 at 1:10pm: The website is back up and running!

The main College website is currently unavailable from both on and off-campus. LITS has contacted our vendor and is actively working to restore functionality. We apologize for any inconvenience this causes.

If you have any questions, please reach out to the Help Desk: help@brynmawr.edu or 610-526-7440.

RESOLVED: Some Campus Services Unavailable (9/1)

Update, 2:11pm: Access to all campus services has been restored and community members should be able to log in as usual. Please report any oddities or lingering issues to the Help Desk.

Starting today, community members report being unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440

WordPress Upgrade Tonight, August 15th, 7pm – 8pm

This evening (8/15) LITS will be performing a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Important Windows Updates Available: Your Action Required

Microsoft has released an urgent update that will address several security concerns on Windows computers. It is critical that anyone who uses a Windows computer, either College-owned or personal, run any available updates as soon as possible. Please note that these updates may require you to restart your computer.

With any questions about this issue or with running updates, please contact the Help Desk: help@brynmawr.edu or 610-526-7440.

RESOLVED: Campus Network Issues Today, 8/1

UPDATE 1:15pm, 8/1:

We are happy to report that network access has been restored and everyone should be able to connect to and browse the internet once again! Thank you for your patience while we worked to diagnose and resolve the issue.

Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.

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Community members across campus have started experiencing issues connecting to the campus network while using both wired and wireless connections. LITS is actively looking into the issue and is working to restore connections as soon as possible.

We apologize for any inconvenience and thank you in advance for your patience while we work on a resolution.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Some Bryn Mawr College Services Unavailable

UPDATE, 9:05am: This issue has been resolved and all services are back online. Please report any lingering issues to the Help Desk.

Starting this morning, community members are unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440