Category: System Status

downtime (scheduled or not), updates, interrruptions …

Routine System Maintenance: 2024

Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight.

2024 Schedule:

Jan 11, 25

Feb 15, 29

Mar 14, 28

Apr 11, 25

Jun 13, 27

Jul 11, 25

Aug 15, 29

Sept 12, 26

Oct 10, 24

Nov 14, 21

LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.

LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.

The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.

Contact the Help Desk with questions: help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

WordPress Upgrade Tonight, December 11th, 5pm – 6pm

This evening (12/11) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

WordPress Upgrade Tonight, November 17th, 5pm – 6pm

This evening (November 17th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Unscheduled Moodle Maintenance: Tuesday, November 14

LITS will be performing emergency maintenance on Moodle between 7 AM and 8 AM on Tuesday, Nov 14, 2023. The upgrade will address security vulnerabilities and should last approximately 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

Panopto: Scheduled Maintenance 9:30-11pm on 11/2/2023

Panopto has announced that its cloud service maintenance scheduled for 9:30-11:00pm EDT on Thursday, Nov. 2 will involve a brief outage starting at approximately 9:45 pm and lasting up to 10 minutes.

The Panopto website, video streaming, and browser-based recording (Panopto Capture) will be unavailable during this outage.

If you need to record, use Panopto’s desktop app instead — it saves recordings in progress to the computer’s hard drive and will upload or resume uploading them to the Panopto site once it is available.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

WordPress Upgrade Tonight, October 13th, 5pm – 6pm

This evening (October 13th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Intermittent Trouble Adding Files to H: Drive

Starting this week, community members started reporting issues adding files to their H: drives. This is due to an unusual increase in the number of files that are currently being added to the drive.

We are working as quickly as we are able to provide additional storage to the drive and you may continue to have trouble saving files to your H: drive. In the interim, you can save any eligible files to OneDrive and any shared files to your S: drive. Please remove any data you no longer need from the H: drive.

Thank you for your patience while we work to resolve this storage issue. If you have any questions or concerns, please contact the Help Desk: help@brynmawr.edu or 610-526-7440.