Category: Announcements

Announcements/Updates to the BMC community

Warning: New Phishing Attempt (10/4)

This morning, Bryn Mawr community members received a phishing message claiming to be from the Help Desk.  This message included a fraudulent link to accept “new terms”.  Please be wary of emails like this even if they appear to be coming from a Bryn Mawr email account or use Bryn Mawr branding, they are a scam. Do not respond to the email, click on any links, or fill out any forms. Do NOT share your passwords or Duo passcodes with ANYONE.

If you ever get an email and have questions about what it’s asking you to do, please reach out to the Help Desk (help@brynmawr.edu or 610-526-7440). Please feel free to delete any phishing messages you have received.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.

Urgent Wireless Upgrade Tomorrow (9/18) starting at 5am

LITS will be making an urgent security update to our campus wireless network tomorrow 9/18 starting around 5am.

Community members who are on campus may experience a 5-10 minute wireless outage. These outages will be on a rolling basis as each wireless access point is updated. Thank you for your patience as we complete this important work.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Main College Website Unavailable (9/6)

Update, 9/6 at 1:10pm: The website is back up and running!

The main College website is currently unavailable from both on and off-campus. LITS has contacted our vendor and is actively working to restore functionality. We apologize for any inconvenience this causes.

If you have any questions, please reach out to the Help Desk: help@brynmawr.edu or 610-526-7440.

RESOLVED: Some Campus Services Unavailable (9/1)

Update, 2:11pm: Access to all campus services has been restored and community members should be able to log in as usual. Please report any oddities or lingering issues to the Help Desk.

Starting today, community members report being unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440

Warning: New Phishing Attempt (8/15)

This evening, Bryn Mawr community members received a number of phishing messages.  These messages include offers for a fake job and threats to deactivate accounts.  Please be wary of any emails that threaten the loss of your email account if you don’t fill out a form or take other actions to verify your account or unsolicited emails that offer job opportunities.  Even if these messages appear to be coming from a Bryn Mawr email or use Bryn Mawr branding, they are a scam. LITS will never ask you to fill out a form to verify your account. Do not respond to the email, click on any links, or fill out any forms. Do NOT share your passwords with ANYONE.

Often, phishers will use scare tactics – like threatening to terminate your accounts – to get you to follow their instructions. If you ever get an email and have questions about what it’s asking you to do, please reach out to the Help Desk (help@brynmawr.edu or 610-526-7440). Please feel free to delete any phishing messages you have received.

If you believe you’ve given your password or personal information to a phisher, please change your password immediately and get in touch with the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.

WordPress Upgrade Tonight, August 15th, 7pm – 8pm

This evening (8/15) LITS will be performing a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Important Windows Updates Available: Your Action Required

Microsoft has released an urgent update that will address several security concerns on Windows computers. It is critical that anyone who uses a Windows computer, either College-owned or personal, run any available updates as soon as possible. Please note that these updates may require you to restart your computer.

With any questions about this issue or with running updates, please contact the Help Desk: help@brynmawr.edu or 610-526-7440.