Category: Announcements
Announcements/Updates to the BMC community
Wireless Network May Be Intermittently Unavailable 3/9
Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time.
You will be able to use the wireless network throughout the day, but if you disconnect at any point you may experience delays reconnecting.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Reminder: Routine System Maintenance Thursday 6 pm – midnight
Network Outage in Wyndham and New Dorm, March 7th – March 11th
The fiber optic cables providing network and telephone service to New Dorm and Wyndham are damaged and need to be taken out of service for repairs. New Dorm will be without network or telephone service from approximately 8am on Saturday, March 7th until end of day on Wednesday, March 11th. Wyndham will be without network access from approximately 8am – 12pm on Saturday, March 7th.
During the outages there will be no network or telephone service. Fire Panels and emergency phones will have service.
Wireless Network May Be Intermittently Unavailable 3/9
Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time.
You will be able to use the wireless network throughout the day, but if you disconnect at any point you may experience delays reconnecting.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Reminder: Routine System Maintenance Thursday 6 pm – midnight
Survey Goes Live This Week: Give LITS Your Feedback!
Later this week, a random sample of students and all staff and faculty will receive an email from Kate Blinn (LITS Social Sciences and Data Librarian) requesting their participation in a survey for Library & Information Technology Services.
The MISO Survey is a national survey that was created at Bryn Mawr, and one in which we participate routinely to benchmark against our past performance and against our national peers.
The results of this survey will let us know what services are most important to you, what areas of our service need improvement, and ways we can best meet your library and information technology needs. We hope you will take the time to complete the survey. Your feedback is important to us, and your responses can make a significant contribution toward improving these areas of the College.
Further Information from the MISO Survey website:
The MISO Survey is a web-based quantitative survey designed to measure how faculty, students, and staff view library and computing services in higher education.
The MISO Survey addresses the following research questions:
- What services and resources are important to our constituents, and how successfully do our organizations deliver them?
- How effectively do we communicate with our campus communities about our services and resources?
- How skilled are our constituents in the use of software and library databases? What additional skills do they wish to learn, and how do they wish to learn?
- Which software and hardware tools do our constituents use, and which of these tools do they own?
- What roles do our constituents play on campus? What demographic factors identify them?
- What benchmarks can be established for excellent delivery of library and computing services?
Results of the 2020 survey will be published on our Reports page later this year.
If you have any questions regarding the survey, please contact Kate at kblinn@brynmawr.edu
Intermittent Printing from Chrome; print from a different web browser
Updated 2/7/2020 at 2:30 pm:
Issues printing from Chrome are widespread. Until it is fixed, please print from Firefox, Internet Explorer, or Safari.
Our understanding is that the problem lies with Chrome’s interaction with the College’s print management software. Our vendor is working with Google to resolve and we will post updates as they become available.
Some community members are reporting issues printing from Chrome browsers. We are investigating the issue and will need to restart the print server in our effort to resolve things.
Check here for more updates.
Questions? Contact the Help Desk at 610-226-7440 or help@brynmawr.edu.
Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20
After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.
Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.
Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.
Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20
After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.
Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.
Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.
Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20
After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network.
Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for their transition to a new operating system or other solution.
Please contact us if you’re still using Windows 7 and would like to schedule an upgrade to Windows 10: help@brynmawr.edu or 610-526-7440.
How We Spent Our Summer Vacation 2019
Highlighting Top Resources for Students
- Get Microsoft Office for FREE by logging in at webmail.brynmawr.edu. Click Office 365 in the top left corner and click to install Office 2016 on more than five devices!
- Check Tech Docs for help with printing, basic troubleshooting, and more.
- Need to learn a new tech skill? Check out LinkedIn Learning (formerly Lynda.com)! See Tech Docs for more information on activating your account.
- Access Adobe Creative Cloud 2019 from any lab computer!
Shining a Spotlight on Security
- Reminder! Faculty and staff: back up and restore files on your hard drive quickly and easily with Code42! See Tech Docs to get started.
- All new and newly reimaged College-owned computers now use full disk encryption. LITS will continue deploying this enhanced security to existing (pre-2020) machines throughout the academic year.
- See the LITS Blog for tips on Spotting Scammy Web Addresses and info on privacy settings in Google Chrome, managing passwords, data security, and more.
- The College’s Information Security Education Program is in full swing – do your part and complete the program now! Watch for an October launch of the 2019 program.
Welcoming New Colleagues
Maria Ocando Finol
Educational Technology Specialist
Ryan Floody
Technical Support Specialist
Victoria Karasic
Educational Technology Specialist
Allison Mills
College Archivist
Matthew Shields
Network and Systems Engineer
Launching Domain of One’s Own
Much as Virginia Woolf believed a room of one’s own gave women the figurative and literal space necessary to become writers, a Domain of One’s Own can give 21st-century creators the digital space needed to experiment, develop digital competencies, and pursue digital scholarship and creative work. Host a website, digital research project, or e-portfolio using popular open source tools such as WordPress, Omeka, Scalar or MediaWiki! See the Domain of One’s Own service page more information about how to get started.
Emptying the New Book Drop
That’s right…the libraries have a BOOK DROP! Located to the right of Canaday’s front entrance next to the bike rack, this large-and-in-charge beauty welcomes returns for any Tri-College library. Please continue to return reserves, multimedia equipment, laptops, and recalled library materials to the circulation desk!
Opening Studio 313
Do you need a quiet space to record video or audio? Come visit Studio 313, the new Web Recording Studio we are piloting on the 3rd floor of Canaday Library! Visit the Circulation Desk on the 1st floor of Canaday and use your OneCard to check out a key or schedule an in-person orientation. Let us know what you think!
Listening to YOU!
We’re on tour and we want to hear from YOU! Katie Surkin and Melissa Cresswell are traveling around campus throughout summer and fall listening to your questions and concerns. In the summer months we focused on engaging with staff colleagues, and after the fall semester is underway we’ll be reaching out to faculty and students. Pick a time, name the place, and we’ll see you there!
Keep up with @BrynMawrLITS on Facebook, Twitter, Instagram, and on the LITS Blog! Subscribe to all posts or just System Status – so you know what’s up (or down), and when.
We’re here to help – don’t hesitate to contact us at help@brynmawr.edu or 610-526-7440. Visit us in the library or online at lits.brynmawr.edu.