Panopto Scheduled Outage starting 9pm Saturday Jan 8

Posted January 6th, 2022 at 2:36 pm.

Panopto has announced a scheduled downtime from 9:00 pm ET Saturday, January 8, until 1 am ET Sunday, January 9, 2022.

  • While Panopto is offline, you will NOT be able to record/upload to Panopto or  manage and view recordings on Panopto.
  • If you need to record during the outage, use the Panopto Mac or PC desktop app and choose Continue Offline instead of logging in to record to your computer’s hard drive, then upload the recording to Panopto once service is restored. (See How to Record with Authenticating for details.)
  • If you need to view during the outage and the recording owner allows downloads, download a copy of the recording BEFORE the service outage begins so you can play recordings locally, rather than streaming them.

During this outage, Panopto will be releasing a major update that includes new features. For a demo of these features, register for Panopto’s New Features webinar on Wed, January 26 at 11:00 am-12:00 pm EST (free if you use your brynmawr.edu address). LITS will also providing info on new features of interest to our community. Full January 2022 release notes are here.

Please contact the Bryn Mawr College Help Desk (help@brynmawr.edu or 610-526-7440) if you have any questions or concerns.

Filed under: Announcements,System Status by Jenny Spohrer

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