RESOLVED: Trouble Scanning on Canon Devices

Update: This has been resolved and scanning should be functioning normally again. Please report any lingering issues to the Help Desk.

Starting this morning, community members have reported that they are unable to scan from Canons. The scans seems to start successfully, but then give an error stating, “The server was unable to add the scanned page to the document. Scan job aborted!”

LITS is actively working with Canon to diagnose and resolve the issue. Thank you in advance for your patience.

If you have any questions, please reach out to the Help Desk: or 610-526-7440.