Update, 1:30pm: We have confirmed that this is a legitimate pop-up from Microsoft. You can click on “Confirm” to get past the screen. For more information see: How to verify your Outlook.com account – Microsoft Support
We haven’t got any information as to why many community members started seeing this message now, but we will update here if we learn more.
Thank you for your patience while we investigated this.
Starting late last week, some community members have reported getting a message asking to confirm account details before signing in to Microsoft 365. Please close the window without clicking on anything and then go back to webmail. You should be access email as normal at that point. If you’re still having trouble, the Outlook Desktop Client is working without issue. If you need help setting it up, please contact the Help Desk.
We’ve escalated the issue to Microsoft and are waiting to hear back.
Please remember that you should never click on unknown or strange buttons or links. Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.