Update: VPN Service Restored

Updated 2/7/24 at 11:40am:

VPN service has been restored. You should be able to connect via the Ivanti Secure Access Client as before.

If you were not already running the most up-to-date version of the client, it will update automatically. If you have any questions about which version you are running, please contact the Help Desk.

If you log in at ingress.brynmawr.edu you may notice some slight changes to the way the web page looks.

Please let us know if you experience any problems: help@brynmawr.edu or 610-526-7440.


Updated 5/6/24 at 5:45pm:

LITS staff have made great progress again today rebuilding VPN configurations with support from our vendor.

Based on our current understanding, we expect to complete final steps tomorrow (Wednesday).

Updated 5/5/24 at 5:15pm:

LITS staff have made great progress on rebuilding our Ivanti VPN. We are now awaiting next steps from the vendor.

We don’t have an estimate yet as to when service will be restored, but we will keep you updated as we learn more.

LITS disabled the VPN on Friday, February 2, at 11:59pm.

CISA has issued an alert for a zero-day vulnerability in the Ivanti VPN and the recommendation is to take down the service today.

Students can still access College software from a campus lab computer or Apporto. Office 365 and Moodle are unaffected.

We are currently uncertain how long VPN service will be unavailable. Many organizations worldwide are affected by this issue. Responses are evolving quickly and we will share more information as it becomes available. LITS is taking steps now to source expert assistance to help us reinstate service as quickly as possible.

Please contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.