UPDATE, Friday, 12/9: Late last night, LITS was able to successfully restore VPN service. You should be able to connect via the Ivanti Secure Access Client as before. Thank you for your patience while we performed this critical maintenance.
If you were not already running the most up-to-date version of the client, you will need to update your client before continuing. The update should run automatically.
If you have any questions about which version you are running or if you run into any trouble, please contact the Help Desk at 610-526-7440 or email@example.com.
A new zero day vulnerability has been discovered in the VPN software, Ivanti. LITS has disabled the VPN in order to apply a critical security patch. We’re working to restore service as quickly as possible but are unsure as to how long the outage will last.
Please contact the Help Desk with any questions: firstname.lastname@example.org or 610-526-7440.