Issues Logging in to Duo-Protected Campus Services

Update, 1:15pm: Duo reports this issue is resolved and everyone should be able to use the service as usual. Please report any lingering issues to the Help Desk.

Starting earlier today, community members have reported trouble logging in to campus services that are Duo-protected. After typing in credentials, the Duo prompt screen either fails to load or loads very slowly. Some comunity members are getting a message that the service is busy. Additionally, the mobile push option is not working at all. If you get to the Duo prompts, you can authenticate via a passcode sent through a text message or phone call.

We’re investigating the issue with the vendor and will update as we know more. Please contact the Help Desk with any questions or concerns: or 610-526-7440.