Warning: New Phishing Attempt 8/25/23

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages that offer a free piano, or other friendly-seeming giveaways.

Do not open attachments, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

New Phishing Attempt 5/24

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

  • Be on the lookout for messages that share an attached Word document, particularly if you were not expecting it. This is a scam.
  • Also watch for emails directing you to contact a non-BMC email account for an employment opportunity. This is a scam, too.

Do not open attachments, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

Warning: New Phishing Attempt 4/26/23

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages that offer a free piano, or other friendly-seeming giveaways.

Do not open attachments, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Network Registration (NetReg) Unavailable

Updated 4/13/23 at 2:00pm: NetReg is available. Please report any issues to the Help Desk.


Network registration for personal and College-owned devices (https://netreg.brynmawr.edu) is currently unavailable.

LITS is working to restore this service as quickly as possible. We will post updates as we learn more.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Updated: Telephone Service Restored

Updated 3/7/23 at 3:40pm:

Campus telephone service has been restored.

Please contact the Help Desk with any questions or issues. help@brynmawr.edu or 610-526-7440.

Thank you for your patience!


This morning’s planned telephone service outage will continue longer than expected.

Our telephone support provider is still working on the upgrade and service is currently intermittent.

In case of emergency, please call 610-897-1573 if you cannot reach campus safety at x7911.
Voicemail may be intermittently unavailable throughout the day as work is completed.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Telephone Service Unavailable 3/7 7:30-8:30am

Telephone service on campus will be unavailable on Tuesday, March 7th from 7:30am-8:30am. Our support vendor will be performing a critical security update during this time.
In case of emergency, please call 610-897-1573 if you cannot reach campus safety at x7911.
Voicemail may be intermittently unavailable throughout the day as work is completed.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

UPDATED Apple Users: LITS will push updates to College-owned Apple computers at 10pm tonight (Feb 14)

Updated 2/14/23 at 5:10pm

LITS will begin pushing a critical update to all College-owned Apple computers at 10PM tonight, February 14th.

The update will automatically download and install. The computer may shut down or restart without warning; please remember to save your work early and often.

Thank you for your patience; we are working to address this security concern as quickly as possible. If you’re not sure you’ve gotten the update, don’t hesitate to contact the Help Desk: 610-526-7440 or help@brynmawr.edu.


Apple recently released security updates to macOS 13.2.1 and Safari 16.3.1 which address a zero-day vulnerability.

LITS recommends that you update all of your Apple devices (computers, phones, iPads, etc.) at your earliest convenience.

We are currently assessing and may push an update for College-owned computers.

Macs running macOS 13 Ventura:

  1. In the top-left corner of your desktop click the Apple icon
  2. Click System Settings
  3. Click General
  4. Click Software Update
  5. Wait for updates to be downloaded
  6. Click Update/Upgrade

Macs running macOS 12 Monterey and macOS 11 Big Sur:

  1. In the top-left corner of your desktop click the Apple icon
  2. Click About This Mac
  3. Click Software Update
  4. Wait for updates to be downloaded
  5. Click Update/Upgrade

More information on updating: https://support.apple.com/en-us/HT201541

Contact the Help Desk with questions: 610-526-7440 or help@brynmawr.edu.

Printing by Email To Be Disabled 1/17

Beginning Tuesday, January 17, community members will no longer be able to email print jobs Canon printers. This service will be disabled due to a change in Microsoft’s underlying infrastructure.

LITS plans to upgrade our print server software over spring break, which we anticipate will allow us to re-instate the print-by-email service. We will share more information about the upgrade and any necessary downtime soon.

For more information on printing:

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

 

Warning: New Phishing Attempt 1/7/23

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages in which a community member sends you a file share. A recent example is “Kim Cassidy” sharing a file called “Assessments”. This type of scam occurs regularly and could come from any account and have any file name.

Do not open the attachment, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

If you’re not expecting someone to email you a file, you should be cautious and question why you received it.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

 

Library Openings, Closings, and Services: 12/17/22-1/17/23

Updated 1/6/23 at 1:40pm:

Housekeeping plans to do work on the floor in the Lusty Cup this Saturday, 1/7 and Sunday 1/8 from 6am – 3pm. This means that the Lusty Cup and connecting computer labs will not be accessible during that time.

Winter Break is Coming! 

All Libraries will operate with regular hours through Thursday, Dec. 15.  

On Friday Dec. 16th all libraries will close at 5pm and remain closed through the weekend (Dec. 17th-Dec. 18th).

If you need books from Haverford or Swarthmore, please request them before December 16th. There will be no van deliveries after December 16. Haverford Libraries will be open through December 22. Swarthmore Libraries will be open through December 16.

For the week of December 19th-22nd, all library services will operate out of Canaday Library from 9am-5pm. Carpenter and Collier Libraries will be closed to patrons due to limited staffing. Books and library materials can be requested from all libraries but all requests must be picked up from Canaday Library during this period. Printing (including color printing) will continue to be available on the A floor of Canaday Library (via Lusty Cup), Park Atrium (3rd floor) and outside of Collier.

All libraries will be closed from December 22nd at 5pm through January 2nd (including the Lusty Cup).

On Monday January 3rd, Canaday and Carpenter Libraries will open 9am-5pm. Collier Library will remain closed but materials can be requested from Collier to be picked up in either Canaday or Carpenter libraries. Access to Collier library will re-open on Monday January 9th.

Carpenter Library will be open on the weekend of Jan 14-15th from 12-5pm.

ILL/EZBorrow will close at 5 PM on Friday the 16th and will reopen on Thursday, January 5th.

Below is a summary of our hours but please visit LITS Libraries Hours for up-to-date information. 

  • Monday Dec. 19th – Thursday Dec. 22nd, 2022: 
    • 9am-5pm CANADAY only; Carpenter and Collier closed 
  • Monday Jan. 3rd – Friday Dec. 6th, 2023:  
    • 9am-5pm CANADAY & CARPENTER
  • Monday Jan. 9th – Friday Jan. 13th, 2023:  
    • 9am-5pm CANADAY & COLLIER;  
    • 9am-8pm CARPENTER
  • Saturday Jan 14th and Sunday Jan 15th, 2023:  
    • 12-5pm Carpenter

Contact circulation@brynmawr.edu with questions.