Author: Melissa Cresswell

Beginning Tuesday, January 17, community members will no longer be able to email print jobs Canon printers. This service will be disabled due to a change in Microsoft’s underlying infrastructure.

LITS plans to upgrade our print server software over spring break, which we anticipate will allow us to re-instate the print-by-email service. We will share more information about the upgrade and any necessary downtime soon.

For more information on printing:

• https://askathena.brynmawr.edu/help/public-printers
• https://askathena.brynmawr.edu/help/departmental-printers

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages in which a community member sends you a file share. A recent example is “Kim Cassidy” sharing a file called “Assessments”. This type of scam occurs regularly and could come from any account and have any file name.

Do not open the attachment, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

If you’re not expecting someone to email you a file, you should be cautious and question why you received it.

• Learn how to recognize scams by completing the Information Security Education Program
• More information: Malware and spam: Phishing emails

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Emailed to the Academic Community list 1/4/23:

To place a book or video on reserve, please fill out the book reserve and/or video reserve form for the library you wish your reserves to be in, located in the LITS service catalog: https://td.brynmawr.edu/TDClient/Requests/ServiceDet?ID=279 Please note that you must submit a request in order for an item to go on reserve for your course. 

The library will accept requests for required course texts and videos from faculty, and you will have the option to indicate a preference for either digital or physical formats. For physical books, we will obtain one copy per 20 students enrolled in the course. Please note that while we will make every effort to acquire items in the requested format, not all titles are available as e-books and not all e-books are available for library use. If you request an e-book and we cannot acquire it, we will acquire a print copy of the book.  

Please include all e-books in your request even if you already see them in Tripod. We “rent” and do not “own” many of the e-book titles in Tripod, and books we don’t own sometimes disappear without warning. Unless we purchase the book (as an e-book or in print), we can’t guarantee it will be available for the entire semester. Similarly, if you have previously used library streaming video in your course, please submit the request again, or email Arleen Zimmerle (azimmerl@brynmawr.edu) to check that the videos are still licensed. Many of our video streaming resources are obtained on a limited time basis.  

Your subject librarian would be happy to advise on resources for your courses (https://www.brynmawr.edu/inside/offices-services/library-information-technology-services/lits-staff/subject-librarians) 

All reserve requests are processed in the order in which they are received. All items will be kept on reserve until the end of the semester, unless otherwise requested. Please note that if the Library needs to purchase or recall an item, it may take time to arrive. 

Contact circulation@brynmawr.edu with questions.

On Monday, December 19 Bryn Mawr College employees will receive two emails from Adobe with the following subject lines:

1. Get started with All Apps – Pro Edition – EDU
2. You no longer have access to All Apps

These emails are auto-generated as a result of some work Adobe will be doing behind the scenes. No action is required and you can continue using Adobe services as normal.

Thank you for your patience! We’re sorry for any confusion these messages may cause.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

On Monday, December 19 Bryn Mawr College employees will receive two emails from Adobe with the following subject lines:

1. Get started with All Apps – Pro Edition – EDU
2. You no longer have access to All Apps

These emails are auto-generated as a result of some work Adobe will be doing behind the scenes. No action is required and you can continue using Adobe services as normal.

Thank you for your patience! We’re sorry for any confusion these messages may cause.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages that appear to share an important file with you, such as a memo about a salary increase. This is a scam.

Do not open the attachment, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

• Learn how to recognize scams by completing the Information Security Education Program
• More information: Malware and spam: Phishing emails