Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
downtime (scheduled or not), updates, interrruptions …
Update, 11:30am: All phone issues have been resolved. Please report any lingering issues or oddities to the Help Desk.
This morning, community members began experiencing intermittent phone issues in Old Library, including Carpenter Library. LITS is working on getting phones fully back in service as quickly as possible. Thank you in advance for your patience.
Please reach out to the Help Desk with any questions: help@brynmawr.edu
Update, 4/3 at 9:20am: Internet access in Old Library and Carpenter Library has been restored. Please report any lingering issues to the Help Desk.
This morning, the wireless network in Old Library (including Carpenter Library) stopped working. LITS is working to diagnose and resolve the issue as quickly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
The single-sign-on (SSO) integration for Domain of One’s Own has been reestablished and users should be able to access their accounts as usual.
Please contact the Help Desk (help@brynmawr.edu or 610-526-7440) with any questions.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
The single-sign-on (SSO) integration for Domain of One’s Own is currently unavailable; users are currently unable to log in to digital.brynmawr.edu. We are working with Reclaim Hosting to restore this service.
Please contact the Help Desk (help@brynmawr.edu or 610-526-7440) with any questions.
LITS is working on a couple of open issues following the change to our new account management system, Rapid Identity.
Two issues you may notice are:
Thank you for your patience while we work with our vendor to address these issues.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Update, 10:40pm: All internet access has been restored. Please report any lingering issues or oddities to the Help Desk.
Connectivity to the internet is currently unavailable on campus. This outage was caused by a power failure at the Philadelphia facility of our service provider.
Currently we have no estimate of when service will be restored but we will share updates as we learn more.
The VPN is unavailable. Other services are only available intermittently.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Alums and graduate students have reported problems logging into College services. LITS is investigating and we will share updates as we learn more.
Please contact the Help Desk with questions, or if you are experiencing any issues accessing College services: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
The scheduled ILLiad maintenance has been completed earlier than anticipated, and borrowing services are back online. Thank you for your patience while we completed this necessary work.
Should you experience any issues, please reach out to bmcill@brynmawr.edu.
As a reminder, on March 13th, LITS will be performing a necessary upgrade to the phone system from 8am – 12pm. During this time, the phone system will be unavailable for both incoming and outgoing calls. Community members will be able to use Teams and Zoom as alternate forms of communication.
Please be on the lookout for a message from Campus Safety regarding how to contact them during this outage.
Thank you for your patience as we perform this necessary upgrade. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
UPDATE, 7:10pm: Moodle is available once again. Please report any lingering issues to the Help Desk.
Moodle is currently unavailable and community members are unable to reach the homepage and login. LITS is actively investigating the issue and will work to resolve things as quickly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.