Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
We are delighted to be able to offer current Bryn Mawr College faculty, students, and staff using the Overleaf collaborative online LaTeX editor premium accounts through the College’s new institutional license.
Please see Overleaf: Premium Features for more information.
If you have any questions, contact the Help Desk (help@brynmawr.edu or 610-526-7440).
Tomorrow morning, the certificate for our wireless network (eduroam) will be replaced. While the work is being performed, there will be minimal disruption to your network connection. Once the replacement is complete, everyone will be prompted to accept the new certificate in order to continue connecting to eduroam.
Please reach out to the Help Desk if you have any questions or if you need help re-connecting to eduroam: help@brynmawr.edu or 610-526-7440.
Update, 10:55am: Internet access has been restored to the Ward building. Please report any lingering issues to the Help Desk.
Last night, one of the network switches for the Ward building failed. As a result, at least part of the building is without internet access. We are working to assess the situation and find a solution as quickly as possible. We will update here as we learn more.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
UPDATE:
Thank you for your patience while we worked to resolve the issues this morning. As of now, all campus services are back up and running (though you may need to remap your home directories and shared drives). Please call the Help Desk if you are having any trouble with this.
Folks may still be experiencing issues with their Windows computers showing a blue screen. If this is the case, please reach out to the Help Desk and we will help as soon as we are able: help@brynmawr.edu or 610-526-7440.
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Due to a global issue affecting CrowdStrike Falcon, the College’s antivirus provider, a number of Campus Services are currently unavailable. Anyone on a Windows computer will also likely be experiencing blue screen errors and be unable to logon. LITS is actively working with our vendors, including CrowdStrike, to identify a fix for all of these issues.
Please note that this issue does NOT affect any devices running MacOS or Linux.
In oder to fix Windows laptops, we might need to manually install a fix that has been provided by CrowdStrike. We will update you as soon as we know more. Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu.
Gentle reminder that all Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00am on Saturday, 7/20 until 8:00pm on Sunday, 7/21. LITS will be performing necessary maintenance and updates at this time. The updates will include a few visual changes, so the log in screen will look different (please see below) but all functionalities will remain the same.
Please contact the Help Desk at 610-526-7440 or help@brynmawr.edu with any questions!
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00am on Saturday, 7/20 until 8:00pm on Sunday, 7/21. LITS will be performing necessary maintenance and updates at this time.
Please contact the Help Desk at 610-526-7440 or help@brynmawr.edu with any questions!