Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
On Thursday (12/19), LITS will be performing an urgent upgrade to our VPN service. During this time, community members will not be able to access their College network drives (H:, S:, Q:, etc.) or other campus-only resources from off-campus. We apologize for any inconvenience this causes!
Please reach out to the Help Desk (610-526-7440 | help@brynmawr.edu) if you have questions.
LITS will be applying a minor upgrade to Moodle over winter break. This process will begin during the early morning on Monday, January 13, 2025. We do not anticipate any downtime.
Once the upgrade is complete, you may notice small changes in the Moodle interface. These include a redesign of the menu used to select activities and resources (Assignment, Forum, Quiz, etc.) as well as a new drop-down menu instructors can use to control “Group Mode” settings. There will also be small functional changes, the most important of which is a way to directly add new items and categories to your Gradebook. Finally, we will be adding the plugin Moodleoverflow to our site. It allows you to add a Moodleoverflow activity to your course page, which can be used for Q&A-style discussions.
If you have questions or concerns, please email help@brynmawr.edu to contact the Moodle support team.
Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight.
2025 Schedule:
Jan 16, 30
Feb 13, 27
Mar 13, 27
Apr 10, 24
Jun 12, 26
Jul 10, 24
Aug 14, 28
Sept 11, 25
Oct 16, 30
Nov 13, 20
LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.
LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.
The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Happy holidays everyone! Prior to leaving for winter break, please be sure to update your Windows computers. Microsoft has recently released a security update that patches 71 known flaws and 1 Zero-Day Vulnerability.
Help keep the College protected by updating your device(s)!
If you have any questions, don’t hesitate to reach out to the Help Desk at help@brynmawr.edu or 610-526-7440.
LITS has been made aware of an issue with Zoom Scheduler that is preventing users from being able to reschedule meetings. This issue, which produces a broken link whenever users try to reschedule a meeting, occurs over email and in calendar notifications.
LITS has worked with Zoom to identify a solution and will implement the fix over Winter Break. Once it’s applied, users will no longer encounter a broken link when rescheduling meetings. However, they will still encounter broken links if they try to reschedule meetings that were created before the fix is applied.
Please email help@brynmawr.edu if you need assistance or have any questions.
Update, 10:15pm: Folks should once again be able to login to all campus services. Please contact the Help Desk if you are continuing to experience any issues.
Starting this evening, community members report being unable to login to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440