Library & Information Technology Services Blog

'Announcements' Archive

Moodle maintenance 9:30-10:30 am 8/15

Posted August 14, 2019

Moodle will be down briefly between 9:30 and 10:30am on Thursday Aug 15 for maintenance work.

Driver Issues When Printing to Canons from Windows Computers

Posted August 14, 2019

Beginning on August 14th, community members may be shown a driver error when attempting to print to Canon printers. We are looking into what may have caused the issue, but you can start printing again by unistalling and reinstalling the printer queues. For instructions, please see For help or with any questions, please contact […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

Posted August 14, 2019

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: Please contact the Help Desk with questions,, 610-526-7440, or

VPN Maintenance: Unavailable 8/26, 11am – 1pm

Posted August 13, 2019

From 11am – 1pm on August 26th, LITS will be performing some necessary maintenance on the VPN. During that time, and the Pulse Secure client will be unavailable. Contact the Help Desk with questions: or 610-516-7440.

Back-to-School Ed Tech Support

Posted August 8, 2019

Need help with Moodle or other teaching technologies? Educational Technology Services is holding special drop-in office hours: Monday, Aug 26, 9am-noon in Canaday 315 Tuesday, Aug 27, 11am-1:15pm in the Campus Center. Wednesday 9-noon, new faculty, only by appointment — sign up with Sabree Barnes. Can’t make these times or can’t wait? Set up an […]

BIONIC Unavailable 8/17 8am-noon

Posted August 5, 2019

PeopleSoft will be unavailable on Saturday, August 17th from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or with any questions.

2019 Adobe software is available now, but the way you access it has changed

Posted August 2, 2019

LITS is pleased to announce that 2019 Adobe software (Photoshop, Acrobat, etc.) is now available to the Bryn Mawr College community. Adobe has changed the way that they are licensing their products, which has impacted how LITS deploys the software and how community members access it. Visit Tech Docs for instructions. Faculty and staff may […]

eduroam Wireless Network: Accept New Security Certificate

Posted August 1, 2019

LITS has replaced the security certificate for the College’s eduroam wireless network. The next time you connect to eduroam, you should be prompted to accept the new certificate. If you are not prompted, disconnect from eduroam and reconnect. If that still doesn’t work, you may need to tell your device to “forget” the eduroam network […]

August 1 is SUMMER File Action Day

Posted July 31, 2019

Summer is here and it’s time for another File Action Day! Unlike Delete and Shreddy, data security is NOT ridiculous, and as a member of the BMC Community you need to be familiar with the Data Handling Policy which may be found here:    August 1 is SUMMER File Action Day. Please take some […]

Resolved: Software Center on Macs Unavailable 8/1

Posted July 30, 2019

Updated 8/1/19 10:15 a.m.: Software Center on Macs is now available. Software Center on College-owned Macs will be unavailable for part of the day on Thursday, August 1. Faculty and staff will be unable to install College-provided software on Macs during this time. LITS will be performing a necessary upgrade to our software distribution tools. […]

Lab Computer Replacement Schedule

Posted July 29, 2019

LITS will be reimaging and replacing computers in labs and classrooms across campus from August 5 – August 16. Our tentative schedule for labs is below, though some dates may need to shift slightly if we encounter problems or if the process runs more quickly than anticipated. Replace/Reimage Building Group Date Replace Canaday Athena 5-Aug […]

Moodle Will Join Duo-Protected (MFA) Services by August 26, 2019

Posted July 25, 2019

By August 26th, Moodle will begin prompting community members who have enrolled in Duo for a second authentication factor when logging in. The College has been moving many systems, particularly those holding sensitive data, to Duo multi-factor authentication to better protect that data. The addition of Moodle to our list of protected online services is […]

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