Library & Information Technology Services Blog

'Announcements' Archive

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted February 12, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Survey Goes Live This Week: Give LITS Your Feedback!

Posted February 11, 2020

Later this week, a random sample of students and all staff and faculty will receive an email from Kate Blinn (LITS Social Sciences and Data Librarian) requesting their participation in a survey for Library & Information Technology Services. The MISO Survey is a national survey that was created at Bryn Mawr, and one in which […]

Intermittent Printing from Chrome; print from a different web browser

Posted February 7, 2020

Updated 2/7/2020 at 2:30 pm: Issues printing from Chrome are widespread. Until it is fixed, please print from Firefox, Internet Explorer, or Safari. Our understanding is that the problem lies with Chrome’s interaction with the College’s print management software. Our vendor is working with Google to resolve and we will post updates as they become […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted January 29, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

RESOLVED: Software Center on Macs Unavailable on 1/31

Posted January 27, 2020

Update: Software Center on Macs is now available. From 12pm – 4pm on Friday, 1/31 Software Center will be unavailable on College-owned Macs. During this time, faculty and staff will be unable to install College-provided software on their computers. LITS will be performing some necessary maintenance to our software distribution tool. We will post when […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted January 15, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Panopto Implementation and Training

Posted January 12, 2020

LITS’ migration from Tegrity to Panopto, our new lecture capture platform, is still underway. The software is expected to be installed in all lecture capture-enabled classrooms and fully integrated in Moodle by the first day of classes of spring 2020. Early in the spring semester, we will migrate user content that had been until now […]

Financial Edge Unavailable 1/13 9:30am-noon

Posted January 10, 2020

Financial Edge will be unavailable on Monday, January 13 from 9:30 a. m. until noon. Please plan to log out of Financial Edge before 9:30 am on January 13. LITS will be performing year-end maintenance for the system during this time. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Warning: New Phishing Attempt 1/7/2020

Posted January 7, 2020

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for messages that reference “Bryn Mawr College Admin!!!” and request that you download and open an attached file. This is a scam. Do not click links or […]

Windows 7 Not Allowed on Bryn Mawr College Network After 1/14/20

Posted January 7, 2020

After January 14, 2020, Computers running Windows 7 will no longer be allowed on the Bryn Mawr College network. Microsoft will no longer provide security updates or support for Windows 7 after January 14. Beginning this month, LITS will be reaching out to staff and faculty currently using Windows 7 to initiate a plan for […]

Problems Logging In to Some Services

Posted January 1, 2020

Updated 1/2/20 10:30 a.m.: Many login issues have been fixed, but there are still a few that may not be resolved until early next week. If you encounter problems logging into a service, please let us know: help@brynmawr.edu or 610-526-7440. Community members may have problems logging into some LITS services, due to issues we’re experiencing […]

Dell Updates on College-owned Computers (suspending BitLocker)

Posted December 13, 2019

Routine updates from Dell may require suspending BitLocker (encryption) before running. This is expected behavior; you may see system notifications that look like this: If so, follow the on-screen instructions and suspend BitLocker to run these updates. BitLocker will re-enable automatically after your computer reboots. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

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