Library & Information Technology Services Blog

'Announcements' Archive

Library & Information Technology Services for COVID-19

Posted March 27, 2020

This post will be updated regularly as new resources become available. New additions have a * LITS is pleased to offer remote support to Bryn Mawr College community members via email at help@brynmawr.edu or phone at 610-526-7440. This is the best way to reach us always, but especially in the event of diminished staffing levels, […]

Adobe Creative Cloud Available Free for Student Computers (through 5/31)

Posted March 27, 2020

Adobe has provided temporary at-home access to students so that they can continue to access this software remotely. Please follow these instructions to enable access to Creative Cloud Desktop Apps on your personal device. Contact the Help Desk with questions: help@brynmawr.edu or 610-626-7440.

Resolved: Access to Internet from On-Campus and Remote Desktop

Posted March 25, 2020

Updated 3/26/20 at 3:46pm: This issue is resolved. Please contact the Help Desk to report any connectivity issues. Updated 3/25/20 at 3:50 pm: This issue was caused by a Domain Name Server external to Bryn Mawr and is affecting ours and others’ connectivity. We have resolved it locally, but it may take some time before […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted March 25, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Remote Technology: Connecting with Students and Colleagues

Posted March 19, 2020

One of the most helpful things we can do for each other while teaching, learning, and working remotely is to assess our own and each other’s access to electronic devices and the internet ahead of a class or meeting. LITS has collected a set of questions that we hope will help guide these conversations with […]

Update on library due dates

Posted March 13, 2020

Update as of March 25th: due dates for library items due between March 1st and May 17th are being extended to May 18th, including Help Desk loaner laptops and multimedia equipment. Senior library item due dates, currently May 9th, will be extended at a later date if need be. At this time the Bryn Mawr […]

Encrypting College-owned Macs: Rescheduled to June 1, 2020

Posted March 13, 2020

Update 3/13/20 at 3:00 p.m.: LITS is rescheduling this work to June 1, 2020 to minimize disruption to community members. — Beginning June 1, 2020, LITS will be running a process to encrypt College-owned Mac computers assigned to individual faculty and staff members. Many Macs are already encrypted – this is to clean up any […]

Questions about using Teams for Teaching Online?

Posted March 13, 2020

LITS has published a detailed document to help faculty use Microsoft Teams for teaching online.  This and other key teaching and learning resources are detailed on this Academic Continuity page. Contact the Help Desk with questions: help@brynmawr.edu.

Resolved: VPN May Be Intermittently Unavailable as LITS Expands Service

Posted March 13, 2020

Updated 3/16/20 at 5:20 p.m.: Over the weekend LITS added additional licenses, and today confirmed that additional measures were in place to accommodate significantly increased VPN use.  As always, please contact the Help Desk if you have any problems connecting. We’re currently experiencing a shortage of VPN licenses that is preventing some people from connecting. […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted March 11, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Wireless Network May Be Intermittently Unavailable 3/9

Posted March 4, 2020

Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time. You will be able to use the wireless network throughout the day, but if you disconnect at any point you may […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted February 26, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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