Library & Information Technology Services Blog

'Announcements' Archive

Library curbside pickup and scanning through August 21

Posted August 12, 2020

Because student employees will not be able to work in person from August 24th through September 8th during their quarantine period, the Libraries will not be able to offer scanning or curbside pickup of library materials between August 21st and September 8th. Curbside Pickup Please submit requests for curbside pickup no later than noon on […]

When and how to back up your Moodle course

Posted August 12, 2020

In preparation for the final step of our Moodle upgrade (Aug 18, 2020), faculty and staff might need to create a back up of previous courses. Any action to back up courses or course files should be taken before Aug 18. To assist with this process, below is a quick guide on what to do […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

Posted August 12, 2020

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: Please contact the Help Desk with questions,, 610-526-7440, or

Haverford Libraries Workshop Series: Tools and Strategies for Online and Hybrid Teaching

Posted August 11, 2020

Bryn Mawr colleagues are welcome to attend and share ideas at these upcoming workshops hosted by the Haverford libraries:

Moodle Outage and Changes 9am to 11am on Aug 18, 2020

Posted August 7, 2020

As the final step in our Moodle upgrade process, both old and new Moodle sites will be down for scheduled maintenance between 9:00 am to 11:00 am on Aug 18, 2020 During this outage: The URL for the new Moodle site (currently at will change to The new Moodle site will be connected […]

Self-schedule an Orientation to Your Classroom Technology

Posted August 7, 2020

We encourage you to self-schedule an appointment with our orientation team for an in-person how-to in your assigned classroom(s). These appointments will begin on August 17. Sign up here: More information: Contact the Help Desk (610-526-7440, or reach out to the Multimedia team directly at 610-526-7449.

BIONIC Unavailable 8/20 6-7pm

Posted August 6, 2020

All Bionic services will be unavailable to both Bryn Mawr and Haverford from 6-7pm on Thursday, August 20th. LITS will be performing necessary maintenance at this time. With any questions, please contact the Help Desk at 610-526-7440 or

Access to restricted to on-campus or VPN use

Posted August 3, 2020

Due to potential security weaknesses, we have had to restrict access to, which currently houses archival course materials from fall 2014 to spring 2017 to people logging in while on campus or through VPN. Faculty and staff are reminded to back up any course materials they need from this time period before August 18. […]

RESOLVED: Trouble Logging in to Some College Services (Including Email and the VPN)

Posted August 3, 2020

Update: Community members should once again be able to log in to College services. If you are still experiencing any issues, please reach out to the Help Desk at 610-526-7440 or Starting this afternoon, community members have started experiencing issues logging in to some College services, including email, the VPN, Moodle, and Tripod. LITS […]

Panopto Unavailable 8/15 9pm – midnight

Posted August 3, 2020

Panopto has announced that they will be making a number of updates to the cloud service infrastructure to improve performance and scalability that require schedule downtime on Saturday, August 15. The target start time is 9:00 pm Eastern Time and they expect the downtime to last up to 3 hours. During this downtime, users will not […]

Kanopy video access is changing!

Posted July 30, 2020

Kanopy access is changing! Beginning in August 2020, Bryn Mawr’s access to Kanopy will be partially mediated. This means that while some films will be freely accessible, others will be available only through faculty request for use in classes. If you are a faculty member needing a mediated Kanopy title for a class, please request […]

Orientation to Classroom Technology for Fall

Posted July 30, 2020

sent to academiccommunity listserv 7/30/20: Dear Colleagues, I’m writing to share with you some updates on our approach to classroom technology for the fall and to invite you to schedule time with a LITS team member for a hands-on orientation. Many classrooms on campus are already fully configured with technology for hybrid instruction. Others are […]

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