Library & Information Technology Services Blog

'Announcements' Archive

Password Resets: Use the Password Reset Site

Posted April 18, 2018

LITS has become aware that password resets done on College-owned windows computers using CTRL+ALT+DEL are not syncing properly. We have opened a support ticket with our identity management vendor to resolve this issue. In the meantime, please use the password reset site if you need to reset your password. Contact the Help Desk with questions: help@brynmawr.edu […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted April 18, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. During our regular maintenance window on April 19, we will be replacing our VPN hardware. Those using the Pulse client on their computers may be asked to upgrade the client. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with […]

Learning Opportunities: College Phone System

Posted April 17, 2018

On the weekend of June 8-10, Bryn Mawr College will begin using a new phone system. This means new phones, new voicemail, and the addition of many frequently requested features. We’re pleased to offer a program of learning opportunities that will help you become familiar with the new system. Download the Learning Opportunities Brochure Q&A […]

4/24 Tech Talk: Using 3D Technology to Interrogate the History of Women in Science

Posted April 16, 2018

The History of Women in Science (HoWiS) Project seeks not only to document the vibrant history of early Bryn Mawr graduates who went on to pursue science careers, but to reconstruct their daily experiences in scientific spaces through the use of 3D technology. The project team also hopes to evaluate the various ways 3D technology, […]

College-owned Macs: Software Center Upgrade 4/22

Posted April 13, 2018

Software Center on all College-owned Mac computers will be unavailable from midnight – 1:00 a.m. overnight on Monday, April 22. LITS will be updating Software Center, our software management environment, during this time. No action is required on your part. Your computer will automatically update and the Software Center icon will change. You will notice […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted April 11, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

First Year Students: Complete the College’s Information Security Education Program!

Posted April 10, 2018

Navigate to https://moodle.brynmawr.edu/login/index.php Enter your BMC username (without the “@brynmawr.edu) and password — click Log in All of the courses you have access to are listed on the left side of the screen under “My courses.” Locate and click on the course titled “InfoSecEdProgramFYS2018” to enter the course.                 […]

Driver & Firmware Updates on College-owned Dell Computers

Posted April 2, 2018

LITS has added a new utility to Dell computers to ensure that drivers, bios, and firmware remain updated.  This is necessary to address security and stability concerns. Dell Command | Update is configured to check for updates once a month, and may occasionally place a pop up message in the lower right corner of your display. […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

Posted March 28, 2018

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

New Phones Have Arrived!

Posted March 27, 2018

The College’s new phone system – including servers, system hardware, and all desk phones – has arrived on campus! Installation will begin in April and continue through May. Pictured here is the standard desk phone that most employees will receive. Want a preview? Take a look at the brochure and quick reference guide. Stay tuned for […]

Updated: Phone System Unavailable 3/27 6-7am

Posted March 23, 2018

Updated 3/27 10:45 a.m.: This morning’s phone system work (moving and removing existing hardware) went smoothly. No system restart was required. The College’s telephone system has been operating normally all morning; no downtime was necessary.   The College’s telephone system will be unavailable on Tuesday, March 27 from 6:00 a.m. – 7:00 a.m. LITS will […]

New College Phone System Launches June 11

Posted March 19, 2018

As you may know, LITS will be replacing the College’s 25+ year-old telephone system this spring. We will be making this change on the weekend of June 8-10, 2018. During this time, the College’s phone service will be unavailable. Beginning June 11, you will use your new phone and interact with the new phone system. […]

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