Author: Katie Surkin

Book Renewals for Faculty and Staff

The Libraries have extended due dates for all regular TriCo Library books that are checked out to faculty and staff.  This includes items like books from the stacks and HathiTrust materials checked out before the ETAS agreement went into effect. It does not include items such as InterLibrary Loan or EZBorrow books, laptops or multimedia equipment, or videos.

The new due date for TriCo Library books is February 15, 2022. To see all of your due dates, including for InterLibrary Loan or EZBorrow materials, please login to your account on Tripod.

If you have any questions, please contact us at circulation@brynmawr.edu.

Big Sur Available for College Macs – Sophos Update Required

A previous incompatibility between Apple’s macOS Big Sur and Sophos Endpoint Security has been resolved. Community members will now be able to update their computers to Big Sur.

For anyone who does update their College computer, you will also need to install the newest version of Sophos. To do that, please follow these steps:

  • Remove the old version:
    • Go to the Sophos Application folder and select “Remove Sophos Endpoint Security”.
    • When prompted, enter your username and password.
  • Install the new version from Software Center.

If you have any questions or would like assistance with either the update to Big Sur or with installing the new version of Sophos, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

RESOLVED: Issues Connecting to the Network

Update, 6:30pm: All network issues have been resolved and community members should be able to connect to the network in both Rhoads and Rockefeller. Thank you again for your patience while we resolved this issue.

If you have any further questions or concerns, or experience any lingering issues, please contact the Help Desk: 610-526-7440 or help@brynmawr.edu.

Update: We have resolved the issues with connecting to the network in Rhoads, but have identified some intermittent connection issues in Rockefeller Hall. We are investigating.

Thank you for your continued patience. Please reach out to the Help Desk if you have any questions or concerns.

This afternoon, community members started experiencing issues connecting to the network in Rhoads Dormitories. LITS is working to identify and resolve the problems as quickly as we are able. We apologize for any inconvenience.

Please contact the Help Desk if you have any questions or concerns: 610-526-7440 or help@brynmawr.edu.

BIONIC Unavailable, Saturday 2/27 and Sunday 2/28

In order to perform a necessary system upgrade, PeopleSoft will be unavailable from 8am on Saturday, February 27 until 6pm on Sunday, February 28. During this period, all BIONIC services will be unavailable to both Haverford and Bryn Mawr. Thank you for your patience while we perform this critical work.

With any questions or concerns, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

Campus Network Outage TODAY 1/8, 5pm -5:30pm

The fiber optic cables providing internet access for the campus are damaged and need to be replaced immediately. The Campus will be without internet access from approximately 5:00pm – 5:30pm today while LITS completes the repair.

The outage will also affect off-campus access like the College VPN, using the MiCollab app for telephone services, and logging in to services like webmail and Zoom.

We appreciate your patience while we perform this emergency repair. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.