WordPress Upgrade Tonight, November 17th, 5pm – 6pm

This evening (November 17th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

RESOLVED: Some Bryn Mawr College Services Intermittently Unavailable

Update, 4:20pm: The issue with logging in has been resolved. Please report any lingering issues to the Help Desk.  Thank you for your patience while we got things back up and running.


Starting this afternoon, community members have reported issues with logging in to some Bryn Mawr services, including EZBorrow, eMarket, Interfolio, Domain of One’s Own, and Parchment. LITS is working to diagnose and resolve these issues as quickly as possible. We apologize for any inconvenience this may cause.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

New Phishing Attempt, November 14th 2023

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages titled “Re: Bryn Mawr College 2023 Student Announcement-financial aid/Grant.” This is a fraudulent email.

Do not open attachments, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Unscheduled Moodle Maintenance: Tuesday, November 14

LITS will be performing emergency maintenance on Moodle between 7 AM and 8 AM on Tuesday, Nov 14, 2023. The upgrade will address security vulnerabilities and should last approximately 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

Panopto: Scheduled Maintenance 9:30-11pm on 11/2/2023

Panopto has announced that its cloud service maintenance scheduled for 9:30-11:00pm EDT on Thursday, Nov. 2 will involve a brief outage starting at approximately 9:45 pm and lasting up to 10 minutes.

The Panopto website, video streaming, and browser-based recording (Panopto Capture) will be unavailable during this outage.

If you need to record, use Panopto’s desktop app instead — it saves recordings in progress to the computer’s hard drive and will upload or resume uploading them to the Panopto site once it is available.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RStudio Server access ends 5 January 2024

LITS will shut down rstudio.brynmawr.edu, the college’s RStudio Server installation, on 5 January 2024.

Please download any R projects, files, or data on rstudio.brynmawr.edu that you want to keep before this date. LITS will not save any content stored on rstudio.brynmawr.edu before shutting it down.

If you use the RStudio IDE for data analysis, it will continue to be available as a free download from Posit, on classroom and public library and lab computers, and remotely via LabStats and Apporto.

If you teach with R, we have replaced RStudio Server with an institutional license for a cloud-based alternative called Posit Cloud, which LITS successfully pilot-tested with faculty teaching in the data science program last year. Posit Cloud has features designed explicitly to facilitate teaching with R that were not available with our local RStudio Server install, such as collaborative projects, shared workspaces, and easier student account creation. See our AskAthena article on Teaching with Posit Cloud for more information.

If you have any questions or concerns, please contact us via the Help Desk (help@brynmawr.edu or 610-526-7440)

WordPress Upgrade Tonight, October 13th, 5pm – 6pm

This evening (October 13th) LITS will be performing a necessary WordPress upgrade between 5pm and 6pm. During that time, community members may experience a brief service interruption. Thank you for your patience while we perform this necessary work.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.