Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

Library & Information Technology Services for COVID-19

This post will be updated regularly as new resources become available. New additions have a * LITS is pleased to offer remote support to Bryn Mawr College community members via email at help@brynmawr.edu or phone at 610-526-7440. This is the best way to reach us always, but especially in the event of diminished staffing levels, […]

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Reminder: Routine System Maintenance Thursday 6 pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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Update on Library Services for Summer 2020

We are pleased to announce that we will soon be offering on-demand scanning services and curbside pickup of books from the Bryn Mawr circulating library collections to students, faculty and staff. While the library buildings will remain closed, requests for print books may be made beginning June 29, with contactless pickup at Canaday Library beginning […]

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Warning: New Phishing Attempt 6/10

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members. Be on the lookout for messages that appear to come from an “ithelpdesk” gmail address with a document attached. The email may also include names of Bryn Mawr College community members. […]

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Reminder: Routine System Maintenance Thursday 6 pm – midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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Password Resets and Account Provisioning Unavailable 6/20 & 6/21

Password resets and account provisioning will be unavailable on Saturday, 6/20 and Sunday, 6/21. Our identity management vendor will be performing necessary maintenance during this time. If you have questions, please contact the Help Desk: 610-526-7440 or help@brynmawr.edu.

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Upcoming Zoom Changes: June 17

Starting on June 17, we will initiate two changes to the College’s institutional Zoom account. Though these changes will begin on that date, it may take several days for them to be applied sitewide. These changes should fix issues that some community members have experienced with the way that personal Zoom accounts merged with our […]

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Returning Library Books: Students and Recent Grads

For any students who need to return library books, there are a number of options. Return To Campus Center: The post office is continuing to accept returns, which should be placed in the mail slot in the Campus Center or handed in directly at the mailroom window. If you have oversized items but the mailroom […]

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BIONIC Unavailable 6/2 noon-1pm

PeopleSoft will be unavailable on Tuesday, June 2 from noon – 1:00 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing emergency maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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Encrypting College-owned Macs: Process Begins June 1, 2020

Beginning June 1, 2020, LITS will be running a process to encrypt College-owned Mac computers assigned to individual faculty and staff members. Many Macs are already encrypted – this is to clean up any remaining machines that either pre-date our encryption project or were deployed without encryption turned on. The next time you log out […]

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Moodle: Unavailable 9-10am on 5/27

Moodle will be unavailable from 9:00 a.m. until 10:00 a.m. on Thursday, May 27. LITS will be performing emergency maintenance during this time. Duo will be re-enabled on Moodle after this work is complete. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

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Panopto Training Webinars

Panopto is a platform for recording lectures and talks and storing and sharing any kind streaming videos in Moodle or on the web. Whether you are new to Panopto or are looking to brush up your skills, consider attending a free webinar regularly offered through Panopto Support. As a Bryn Mawr College community member, you […]

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