Library & Information Technology Services Blog

News, Updates, and Information on Computing, Library, and other LITS Resources and Services

New! Back Up your Files with Code42

LITS is pleased to announce that Code42 (formerly branded as CrashPlan) is now available for faculty and staff. This central backup solution provides community members with the ability to quickly and easily back up and restore files saved on their local hard drives. To download and install, go to Software Center on your College-owned Windows […]

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BIONIC Unavailable 2/23 8am-noon

PeopleSoft will be unavailable on Saturday, February 23 from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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Resolved: Problems Connecting to Microsoft Teams

Updated 2/19/19 10:20am: Teams is now working normally. Community members have reported problems using Microsoft Teams, including being unable to log into the web app and/or desktop client. In some cases it continues to work on the mobile client. This issue is widespread across many Microsoft customers beyond Bryn Mawr College. We will post updates […]

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Brief Planned Downtime for Password Changes, Account Provisioning: March 9-10

Over the weekend of March 9-10, we are expecting approximately two hours of downtime for password changes and account provisioning. LITS will be upgrading our identity management system during this time. We are currently testing this upgrade with our vendor and will post more specific information on timing as we get closer to the date. […]

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BIONIC Unavailable 2/23 8am-noon

PeopleSoft will be unavailable on Saturday, February 23 from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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Reminder: Routine System Maintenance Thursday 6pm – Midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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Problems Renewing E-ZBorrow Books

We have identified a problem with renewing E-ZBorrow books and are working with the vendor to resolve the issue as quickly as possible. If you have questions or concerns about renewing library items please contact circulation@brynmawr.edu.

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Intermittent Problems Logging In to Microsoft Services (Office 365)

This afternoon community members experienced intermittent problems logging in to Office 365 and other Microsoft services.  Microsoft has identified a network issue that is affecting authentication to services for all customers. Microsoft is currently working to resolve this issue. For details and updates see https://status.office365.com/.

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January 28 is Data Privacy Day!

January 28 is Data Privacy Day! Join us in creating awareness about the importance of respecting privacy and safeguarding data. Find resources at StaySafeOnline and Tech Docs, and complete the Bryn Mawr College Information Security Education program! Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

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BIONIC Unavailable 1/28 7-8pm

BIONIC will be unavailable tonight from 7:00 – 8:00 p.m. This outage will allow LITS to resolve a performance issue that is affecting the College’s ability to present Financial Aid information to Applicants and Students. We have been working with Microsoft on this issue for some time and resolving it tonight will reduce the impact […]

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Reminder: Students Enroll in Multi-factor Authentication (Duo) by 2/4

Bryn Mawr’s MFA rollout continues! See below for key dates and important information. WAVE 1: Faculty, many staff, and some student employees – COMPLETED! WAVE 2: All remaining staff, Emeriti, and some student employees – COMPLETED! A big thank-you to the 600+ community members who enrolled on or before November 12th! WAVE 3: Students – COMING […]

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Reminder: Routine System Maintenance Thursday 6pm – Midnight

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.  

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