Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
Beginning on Monday, August 7th LITS will be updating all computers in labs, teaching spaces, and classrooms. During this refresh, some computers will be replaced while others will just have their software configurations and packages refreshed. This update will happen on a rolling basis and will continue through most of the month of August.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Update, 1:30pm: We have confirmed that this is a legitimate pop-up from Microsoft. You can click on “Confirm” to get past the screen. For more information see: How to verify your Outlook.com account – Microsoft Support
We haven’t got any information as to why many community members started seeing this message now, but we will update here if we learn more.
Thank you for your patience while we investigated this.
Starting late last week, some community members have reported getting a message asking to confirm account details before signing in to Microsoft 365. Please close the window without clicking on anything and then go back to webmail. You should be access email as normal at that point. If you’re still having trouble, the Outlook Desktop Client is working without issue. If you need help setting it up, please contact the Help Desk.
We’ve escalated the issue to Microsoft and are waiting to hear back.
Please remember that you should never click on unknown or strange buttons or links. Please contact the Help Desk if you have any questions: help@brynmawr.edu or 610-526-7440.
Update: Internet access in BYC has been restored. Thank you for your patience.
Due to some equipment issues, Betws- y -Coed is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
Update: This has been resolved and scanning should be functioning normally again. Please report any lingering issues to the Help Desk.
Starting this morning, community members have reported that they are unable to scan from Canons. The scans seems to start successfully, but then give an error stating, “The server was unable to add the scanned page to the document. Scan job aborted!”
LITS is actively working with Canon to diagnose and resolve the issue. Thank you in advance for your patience.
If you have any questions, please reach out to the Help Desk: help@brynmawr.edu or 610-526-7440.
Update, 9:40am: Internet connectivity has been restored to both Batten and Brecon. Please report any lingering issues to the Help Desk.
Due to some equipment issues and a power outage, both Brecon and Batten are currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.