Category: System Status

Update, 7:10pm: Internet connectivity in Ward has been restored. Please report any lingering issues to the Help Desk. Thanks again for your patience!

Due to some equipment issues, the Ward building is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

Update, 6:50pm: Internet service in English and Russian Houses has been restored. Please report any lingering issues to the Help Desk. Thank you for your patience while we resolved the issues!

Due to some equipment issues, English and Russian Houses are currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

Update, 1:15pm: Internet service in Gateway has been restored. Please report any lingering issues to the Help Desk.

Thank you again for your patience!

Due to some equipment issues, Gateway is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00 a.m. until noon on Saturday, October 29. LITS will be performing necessary maintenance at this time.

With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Tomorrow morning, LITS will be performing a necessary WordPress upgrade between 8am and 9am. During that time, community members may experience a brief service interruption.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00 a.m. until noon on Saturday, October 29. LITS will be performing necessary maintenance at this time.

With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Update, 3:45pm: Internet service in the dorms as been restored. Please report any lingering issues to the Help Desk.

Both Brecon and Batten dormitories are currently without internet access. LITS is investigating the issue and will work to restore access as soon as we are able. We apologize for any inconvenience.

Please contact the Help Desk with any questions: 610-526-7440 or help@brynmawr.edu.

Update, 2:45pm: We’re very happy to report that Adobe has resolved the issue and that community members should again be able to access all of their usual Adobe products. Thank you so much for your patience while we worked through this situation.

If you continue to experience issues, please don’t hesitate to reach out to the Help Desk.

This morning, when working with Adobe products, community members started receiving a message stating that “This feature is not included in your current Acrobat license”.

LITS staff have been working with our vendor since receiving the other notices last week and were assured that all of our licenses are in place. We are working with them again now and have indicated that this is a work-stopping issue. We apologize for any inconvenience this has caused and are working to resolve things as quickly as possible.

We will continue to update you as we get more information. Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.

Starting today, community members may receive a message that their Adobe license has expired. We are currently working with our vendor to resolve this and to ensure that no one loses access.

In the meantime, all Adobe apps should still be functioning as normal. Please feel free to click “OK” on the error message if it pops up.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.