RESOLVED: Issues Connecting to the Network

Update, 6:30pm: All network issues have been resolved and community members should be able to connect to the network in both Rhoads and Rockefeller. Thank you again for your patience while we resolved this issue.

If you have any further questions or concerns, or experience any lingering issues, please contact the Help Desk: 610-526-7440 or

Update: We have resolved the issues with connecting to the network in Rhoads, but have identified some intermittent connection issues in Rockefeller Hall. We are investigating.

Thank you for your continued patience. Please reach out to the Help Desk if you have any questions or concerns.

This afternoon, community members started experiencing issues connecting to the network in Rhoads Dormitories. LITS is working to identify and resolve the problems as quickly as we are able. We apologize for any inconvenience.

Please contact the Help Desk if you have any questions or concerns: 610-526-7440 or

BIONIC Unavailable, Saturday 2/27 and Sunday 2/28

In order to perform a necessary system upgrade, PeopleSoft will be unavailable from 8am on Saturday, February 27 until 6pm on Sunday, February 28. During this period, all BIONIC services will be unavailable to both Haverford and Bryn Mawr. Thank you for your patience while we perform this critical work.

With any questions or concerns, please contact the Help Desk at or 610-526-7440.

February Date for Routine System Maintenance Changed from 2/11 to 2/18

Please be aware that one of the February dates for routine system maintenance has been delayed by one week to accommodate the shifted start of spring semester. The schedule has been changed from February 11th and 25th to February 18th and 25th:

Routine System Maintenance: 2021

Contact the Help Desk with questions: or 610-526-7440.

Campus Network Outage TODAY 1/8, 5pm -5:30pm

The fiber optic cables providing internet access for the campus are damaged and need to be replaced immediately. The Campus will be without internet access from approximately 5:00pm – 5:30pm today while LITS completes the repair.

The outage will also affect off-campus access like the College VPN, using the MiCollab app for telephone services, and logging in to services like webmail and Zoom.

We appreciate your patience while we perform this emergency repair. Please contact the Help Desk with any questions: or 610-526-7440.