Category: System Status

downtime (scheduled or not), updates, interrruptions …

Unscheduled Moodle Maintenance: Monday, September 26

LITS will be performing emergency maintenance on Moodle at  7:30 AM on Monday, September 26, 2022. The upgrade will address security vulnerabilities and should last 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

UPDATE: New York Times Online Access Restored

As of today, community members are again able to access the New York Times online. In order to activate your account through Bryn Mawr, please follow the instructions here: https://guides.tricolib.brynmawr.edu/nytimes-BMC.

Thank you for your patience while we worked to restore this service.

If you have any questions or concerns, please don’t hesitate to be in touch: library@brynmawr.edu or circulation@brynmawr.edu

Update: Widespread Zoom Outage

Updated 9/15 at 11:30 AM:

Zoom appears to be working again, at least locally. Users across the country are still reporting errors, so you may find that you still have trouble connecting with folks who are not at Bryn Mawr.

Zoom is currently unavailable for many community members at Bryn Mawr, and across the country.

Teams may be a good alternative in the meantime. We will post updates here when we know more.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: GSSW Network and Phone Service Unavailable (9/6)

Update, 11:45am: The issues with internet and phone service have been resolved and everything should be working as expected. Please report any lingering issues to the Help Desk.

Due to equipment problems, both internet and telephone service is unavailable in the Graduate School of Social Work. We are actively working to diagnose and resolve the issues. We apologize for any inconvenience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

Telephone Service Provider Change: Intermittent Disruptions to Off-Campus Calling

We have learned from our vendor that the necessary change to our service provider could include some disruptions to calls being made to and from off-campus phone numbers. Calls made between on-campus phone numbers will not be affected.

As such, we will begin our work at 7:30am on Thursday, 9/1 in the hope of limiting disruptions as much as possible. We are very sorry for any inconvenience this causes.

If you find that you are unable to make a call to an off-campus phone number, you could try connecting with the person via Microsoft Teams or Zoom. If you need help setting up a meeting, please get in touch with the Help Desk: help@brynmawr.edu or 610.526.7440.

 

Unscheduled Moodle Maintenance: TODAY, Friday August 26

LITS will be performing emergency maintenance on Moodle at  12:30 PM on Friday, August 26, 2022. The upgrade will address security vulnerabilities and should last 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

RESOLVED: Network Unavailable in Brecon (Wednesday, 8/24)

UPDATE: The wireless network is again available in Brecon. Thank you for your patience while we resolved the issue.

The wireless network is currently unavailable in Brecon. LITS staff are working to resolve the issues and restore connecti8/4vity as soon as possible. We apologize for any inconvenience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

RESOLVED: No WiFi on Athletics Field TODAY, 8/24

Update: WiFi service on the Athletics Field has been restored. Please report any lingering problems to the Help Desk.

LITS needs to perform necessary maintenance on the networking equipment in the Owls Nest. While this work is being done, there will be no wireless access on the athletics field. We will have the network back up as quickly as we are able. We apologize in advance for any inconvenience.

Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.