Resolved: Problems Accessing BMC Library Resources from Off Campus

Updated 11/2/22 9:45am: we believe this issue is resolved. Please contact us if you have problems.
Community members are reporting problems accessing BMC library resources using EZproxy from off campus [“EZProxy Hostname Error”].
We believe this issue may be widespread, and are investigating now. We will provide updates as we know more.
Contact library@brynmawr.edu with questions.

RESOLVED: Wired and Wireless Networks Unavailable in Ward

Update, 7:10pm: Internet connectivity in Ward has been restored. Please report any lingering issues to the Help Desk. Thanks again for your patience!


Due to some equipment issues, the Ward building is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

RESOLVED: Wired and Wireless Network Unavailable in English and Russian Houses

Update, 6:50pm: Internet service in English and Russian Houses has been restored. Please report any lingering issues to the Help Desk. Thank you for your patience while we resolved the issues!


Due to some equipment issues, English and Russian Houses are currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

RESOLVED: Wired and Wireless Network Unavailable in Gateway

Update, 1:15pm: Internet service in Gateway has been restored. Please report any lingering issues to the Help Desk.

Thank you again for your patience!


Due to some equipment issues, Gateway is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.

Week 6: Document Converter

Have you ever come across an inaccessible document that you couldn’t use a text-to-speech program on? If you ever encounter this, the Document Converter is an excellent tool to help you make your document accessible so you can read it. 

Besides making files accessible, the document converter allows you to convert files from one file format to another. It also lets you apply Beeline Reader coloring onto your documents! 

To use the Document Converter, simply go to the Document Converter page on the Bryn Mawr College website. This Ask Athena article provides instructions on how to use the Document Converter. 

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Week 5: Grammarly

Grammarly is a tool that helps correct spelling and grammar mistakes in your writing. Unlike other spelling and grammar tools that are exclusive to the program they are built in, Grammarly works among a variety of social media, email, and document platforms.  

Grammarly goes beyond a typical spell checker by also checking your writing for tone of voice and misused words. 

Visit the Grammarly website to start enhancing your writing today! 

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Information Security Education Program Deadline: 11/1

Are you all ready for another spine-chilling story? Since everyone is busy with the fall semester and autumnal activities, I’ll make it a two-sentence horror story:

Today is October 19th. November is less than 2 weeks away! *studio audience screams*

If you haven’t already, please try logging into https://learn.ue.org/Login2.aspx to confirm that you can see your 5 InfoSec learning modules. As you are completing the course, here are a few things to keep in mind:

  • If you’re having trouble logging in, visit https://learn.ue.org/Forgot.aspx and enter your Bryn Mawr email address for a new password
    • Your InfoSec password is separate from your Bryn Mawr College password for email/Moodle/Bionic so resetting the InfoSec password will not affect your College accounts
  • There are 5 courses within the InfoSec Program, so make sure to scroll left and right to find the additional courses. All course titles should start with “Data Security”
    • The site may indicate that you’ve taken the course previously. If the last time you took the course was before 01/01/2022, then you will need to retake it.
  • For help during any point of the InfoSec process, please reach out to the Help Desk via help@brynmawr.edu or 610-526-7440

Thank you all again for spending the time to take this course — it really does make a difference in how our community as a whole responds to fraudulent activity.

Bonus content: If one scary tale isn’t enough, here’s another two-sentence horror story to enrich your spooky season:

Today I received an email from an unknown sender demanding me to open the attachment — or else. I opened the attachment, and it was ~Ransomware~! *studio audience faints*

(For more information about Ransomware and how to avoid it, please see https://www.malwarebytes.com/ransomware)

___________________________________________


Today is the day! Your Information Security Education Program launches today. As you begin the program, here are a few things to keep in mind:

Bonus content: Now for some ~scary stories~ from Cipher Security: https://cipher.com/blog/the-most-spine-chilling-cyber-threats-this-halloween/

For any additional questions, please reach out to the Help Desk at help@brynmawr.edu or 610-526-7440

____________________________________________

Happy spooky season, Bryn Mawr! To ensure that this season is filled with all treats and no tricks, please make sure to complete your InfoSec Education program between Saturday, 10/1, and Tuesday, 11/1. Here are some items to keep in mind as you gear up for the program:

  •  The site for the InfoSec Education Program does not use your Bryn Mawr credentials
    • Emails with login information will be sent out between Friday, 9/30, and Monday, 10/3
    • The credentials will also be posted on this page on Monday, 10/3
  • Everyone, except for the undergraduate students, is required to complete the program
    • If you were hired this year (2022) and have already completed the program, please email help@brynmawr.edu to be exempt from completing it again
  •  The program should take 90-120 minutes to complete and can be saved and completed in multiple sessions

 For more information about our program, please see https://www.brynmawr.edu/inside/offices-services/library-information-technology-services/projects-partnerships/information-security-program/information-security-education

For additional questions, please reach out to the Help Desk at help@brynmawr.edu or 610-526-7440