Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
Announcements/Updates to the BMC community
Updated 11/15 at 9:00am: access has been restored to all services.
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Some community members are reporting problems logging into Bryn Mawr services including the VPN, Apporto, and OnBase.
If you’re having trouble logging in to Apporto, LabStats may be a good alternative.
LITS is investigating the issue and will post updates here as we know more.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tonight (Thursday) from 6:00 p.m. until midnight.
WordPress (blogs.brynmawr.edu) will be unavailable from 6-7pm.
For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy.
Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.
Be on the lookout for messages that appear to share an important file with you, such as a memo about a salary increase. This is a scam.
Do not open the attachment, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.
Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.
Looking to learn more about assistive technology that can help you with your daily tasks? Check out the new Assistive Technology Database on the Assistive Technology: Features and Resources page of the Access Services website.
In this database you can search for apps to help you with productivity, schoolwork, note-taking, accessibility, and more.
Additionally, if you are interested in getting more personalized help with finding tools that fit your needs, schedule an appointment with Grace Cipressi, Bryn Mawr College’s assistive technology specialist.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.
2023 Schedule:
Jan 12, 26
Feb 16, 23
Mar 16, 30
Apr 13, 27
Jun 15, 29
Jul 13, 27
Aug 10, 24
Sept 14, 28
Oct 12, 26
Nov 16, 30
LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.
The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.
Contact the Help Desk with questions: help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
Update, 7:10pm: Internet connectivity in Ward has been restored. Please report any lingering issues to the Help Desk. Thanks again for your patience!
Due to some equipment issues, the Ward building is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
Update, 6:50pm: Internet service in English and Russian Houses has been restored. Please report any lingering issues to the Help Desk. Thank you for your patience while we resolved the issues!
Due to some equipment issues, English and Russian Houses are currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
Update, 1:15pm: Internet service in Gateway has been restored. Please report any lingering issues to the Help Desk.
Thank you again for your patience!
Due to some equipment issues, Gateway is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
Have you ever come across an inaccessible document that you couldn’t use a text-to-speech program on? If you ever encounter this, the Document Converter is an excellent tool to help you make your document accessible so you can read it.
Besides making files accessible, the document converter allows you to convert files from one file format to another. It also lets you apply Beeline Reader coloring onto your documents!
To use the Document Converter, simply go to the Document Converter page on the Bryn Mawr College website. This Ask Athena article provides instructions on how to use the Document Converter.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00 a.m. until noon on Saturday, October 29. LITS will be performing necessary maintenance at this time.
With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.