News, Updates, and Information about LITS Resources and Services
LITS will be performing emergency maintenance on Moodle at 12:30 PM on Friday, August 26, 2022. The upgrade will address security vulnerabilities and should last 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Please be aware of recent attempts to gather login, password, and other secure personal or College data from Bryn Mawr College community members.
Be on the lookout for messages titled “Brynmawr Notification” that tells community members that incoming email was blocked and prompts them to click a button to “Release pending messages”. This messages and others like it are a scam.
Do not click links or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk.
Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
UPDATE: The wireless network is again available in Brecon. Thank you for your patience while we resolved the issue.
The wireless network is currently unavailable in Brecon. LITS staff are working to resolve the issues and restore connecti8/4vity as soon as possible. We apologize for any inconvenience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Update: WiFi service on the Athletics Field has been restored. Please report any lingering problems to the Help Desk.
LITS needs to perform necessary maintenance on the networking equipment in the Owls Nest. While this work is being done, there will be no wireless access on the athletics field. We will have the network back up as quickly as we are able. We apologize in advance for any inconvenience.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
We will be performing necessary maintenance on the Moodle servers between 8am and 10am on Wednesday 8/24.
During this timeframe users may experience very brief service interruptions. If you continue to experience issues outside of this maintenance window and once service is restored, please report them to the Help Desk (help@brynmawr.edu, 610-526-7440).
Ask Athena is officially one week old! You can visit us at askathena.brynmawr.edu to see all of our new and improved documentation.
Have any suggestions to make Ask Athena better? Let us know at help@brynmawr.edu or 610-526-7440!
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Update from the Ask Athena Team:
Hope you all are as excited at we are about Ask Athena! The wait is almost over, so we’ve put together a sneak peek of what’s in store. As always, please feel free to reach out to the Help Desk with any questions, comments or suggestions!
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TechDocs is packing its bags and moving to Ask Athena! Starting August 15th all your favorite tech docs, now new and improved, can be found at Ask Athena.
Stay tuned on the LITS blog for a sneak peek of Ask Athena and let us know what you think — it’ll be a hoot!
Have questions? Please reach us at help@brynmawr.edu or 610-526-7440.
Students, faculty, and staff using BIONIC today may experience slowness. This is a known issue and LITS staff are working to resolve it as quickly as possible.
This lag is caused by a high volume of students registering for classes combined with the added load of an additional one-time form students must complete before they can begin the registration process. The effect on all BIONIC users is slow performance and error messages.
Contact the Help Desk with questions: help@brynamwr.edu or 610-526-7440.
Update, Sun. 8/14: The network is again available in both Erdman and Rhoads. Please report any oddities or lingering issues to the Help Desk.
Due to some equipment problems following the campus power outage, the wireless network is unavailable in both Erdman and Rhoads. LITS staff are working to resolve the issues and restore connectivity as soon as possible. We apologize for any inconvenience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
LITS will be performing routine Moodle maintenance and upgrades on Thursday, Aug 11 between 7:00-9:00 pm.
This maintenance includes performance improvements, but no substantial changes in the look or functionality.
We do not expect any service downtime, although you may experience slow or unusual behavior during the upgrade.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
The wireless (eduroam) security certificate will be replaced on Tuesday (8/9). There will be minimal disruption to your connection to the wireless network. Once the replacement is complete, you will be prompted by your computer to accept the new certificate the next time you attempt to connect to eduroam.
Please reach out to the Help Desk at 610-526-7440 or help@brynmawr.edu with any question or issues connecting to eduroam!