Library & Information Technology Services Blog
News, Updates, and Information about LITS Resources and Services
Announcements/Updates to the BMC community
Update, 11:45am: The issues with internet and phone service have been resolved and everything should be working as expected. Please report any lingering issues to the Help Desk.
Due to equipment problems, both internet and telephone service is unavailable in the Graduate School of Social Work. We are actively working to diagnose and resolve the issues. We apologize for any inconvenience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
We have learned from our vendor that the necessary change to our service provider could include some disruptions to calls being made to and from off-campus phone numbers. Calls made between on-campus phone numbers will not be affected.
As such, we will begin our work at 7:30am on Thursday, 9/1 in the hope of limiting disruptions as much as possible. We are very sorry for any inconvenience this causes.
If you find that you are unable to make a call to an off-campus phone number, you could try connecting with the person via Microsoft Teams or Zoom. If you need help setting up a meeting, please get in touch with the Help Desk: help@brynmawr.edu or 610.526.7440.
Beginning September 1, the College’s telephone service carrier will change. While this will not disrupt phone service, fax service may have intermittent issues going forward.
If you experience problems sending or receiving faxes, please report them to the Help Desk. A little later this fall, staff and faculty will have the opportunity to provide LITS with input about their current faxing needs. Please stay tuned for additional communications and a questionnaire.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
emailed to academiccommunity listserv 8/31/22:
To place a book or video on reserve, please fill out the book reserve and/or video reserve form for the library you wish your reserves to be in, located in the LITS service catalog: https://td.brynmawr.edu/TDClient/Requests/ServiceDet?ID=279 Please note that you must submit a request in order for an item to go on reserve for your course.
The library will accept requests for required course texts and videos from faculty, and you will have the option to indicate a preference for either digital or physical formats. For physical books, we will obtain one copy per 20 students enrolled in the course. Please note that while we will make every effort to acquire items in the requested format, not all titles are available as e-books and not all e-books are available for library use. If you request an e-book and we cannot acquire it, we will acquire a print copy of the book.
All reserve requests are processed in the order in which they are received. All items will be kept on reserve until the end of the semester, unless otherwise requested. Please note that if the Library needs to purchase or recall an item, it may take time to arrive.
Contact circulation@brynmawr.edu with questions.
Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.
Be on the lookout for messages that advertise job opportunities and include attached files. This is a scam.
Do not open the attachment, click on links, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk: help@brynmawr.edu, 610-526-7440.
Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.
Another new phishing message is making the rounds this week. Be on the lookout for messages that have the subject “Bryn Mawr College Newsletter !!!” and that ask community members to view an attachment regarding a new schedule. This message and others like it are a scam.
Do not click links, download any attachments, or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk.
Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
LITS will be performing emergency maintenance on Moodle at 12:30 PM on Friday, August 26, 2022. The upgrade will address security vulnerabilities and should last 10 minutes. People who are already logged in should experience minimal disruption during the maintenance window.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Please be aware of recent attempts to gather login, password, and other secure personal or College data from Bryn Mawr College community members.
Be on the lookout for messages titled “Brynmawr Notification” that tells community members that incoming email was blocked and prompts them to click a button to “Release pending messages”. This messages and others like it are a scam.
Do not click links or respond in any way. Delete the message or report it as Phishing in Outlook. If you believe you’ve given your information to a phisher, immediately change your password and contact the Help Desk.
Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
UPDATE: The wireless network is again available in Brecon. Thank you for your patience while we resolved the issue.
The wireless network is currently unavailable in Brecon. LITS staff are working to resolve the issues and restore connecti8/4vity as soon as possible. We apologize for any inconvenience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.
Update: WiFi service on the Athletics Field has been restored. Please report any lingering problems to the Help Desk.
LITS needs to perform necessary maintenance on the networking equipment in the Owls Nest. While this work is being done, there will be no wireless access on the athletics field. We will have the network back up as quickly as we are able. We apologize in advance for any inconvenience.
Please contact the Help Desk with any questions: help@brynmawr.edu or 610-526-7440.
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.