Moodle Known Issue: Course Content Seems to Disappear

Several instructors have recently reported that content has disappeared from their Moodle course sites. In fact, the course content is only hidden. The culprit seems to be the Collapsible topics course format, which gets reset to show the course containing fewer sections than it actually has. We are not certain what triggers this change, but the fix is to change the Course Format settings to Topics with hidden sections collapsed, and then change them back to Collapsible topics.

  1. On the course main page, click the gear icon (Actions menu) and choose Course Settings.
  2. Under Course format, 
    1. Reset Format to Topics.
    2. Reset Hidden sections to Hidden sections are shown in collapsed form.
  3. Click Save and Display.
  4. Click the gear icon (Actions menu) again and choose Course Settings.
  5. Under Course format, 
    1. Reset Format to Collapsed topics.
    2. Reset Hidden sections to Hidden sections are completely invisible.
  6. Click Save and Display.

 

Accessing College Software

We’re pleased to announce that remote access to College software is up and running!

To access LabStats, the software that provides remote access to one of our physical computers on campus, please follow the instructions here. 

To access our cloud based solution, Apporto, go to https://brynmawr.apporto.com/ and login with your College credentials. More information is here.

Not sure which to use? Try LabStats first. Use Apporto if your device doesn’t support RDP (i.e. smartphones, tablets, etc.) or if no computers are available via LabStats. Most College software is available via both solutions. See https://techdocs.blogs.brynmawr.edu/6702 for complete lists.

Contact the Help Desk with questions: help@brynawr.edu or 610-526-7440.

Zotero Workshops on Zoom 9/2 and 9/3

Need a tool to help you stay organized as a remote learner? Zotero will help you create notes, bibliographies, and organize your research.

Attend Zotero Workshops on Zoom:

Contact library@brynmawr.edu with questions.

Seeking Community Feedback – We’d love to hear from you!

LITS is committed to continually improving our services and offerings and the ways in which the community experiences those services. One of the ways that we know what needs the most attention is by hearing from you!

We are always open to receiving feedback and hearing about what’s working really well and what may need a little extra attention. Starting on September 1st, one the ways we hope to get some of that feedback will be through very short surveys sent out after Help Desk tickets are resolved. The surveys will be sent out randomly, so you won’t get one every time you ask a question via the Help Desk. You will also start seeing links to a feedback form pop up in the signatures of LITS staff members.

If there’s anything you’d like to share about your experiences or let us know how things could have gone better, we’re all ears. We’d love to hear from you.

LITS Fall Newsletter: Resources for Students, Software Access, Streaming Movies and More

Sent to faculty, staff, and student listservs 8/24/20:

Welcome to the LITS Fall Newsletter!

These messages collect important information and reminders about library and information technology services that are new or different for the fall 2020 semester.  Watch for future issues into September.

Start here!

Our FAQ is updated regularly with answers to your questions. Wondering about something we haven’t addressed yet? Please don’t hesitate to ask.

We’re actively contributing to this Virtual Learning Resources site the Dean’s Office has created. Students should check back often for an ever-growing collection of information regarding remote teaching and learning. Learn how to use different services, try out fun tech tips, and discover the IT resources available to you.

Software Access

If you’d like to get an idea of what software access will look like this fall, we’re ready to start testing our remote software solutions with all of you!

To access LabStats, the software that provides remote access to one of our physical computers on campus, please follow the instructions here.

To access our cloud-based solution, Apporto, go to https://brynmawr.apporto.com/ and log in with your College credentials. From there, you’ll be able to access multiple pieces of College-licensed software such as SPSS, ArcGIS, and Mathematica. Tech Documentation and access to Mac-specific software will be coming soon.

Please keep in mind that we’re still actively working on ironing out any issues that arise as we’re setting up each system and adding new software every day. You may experience service interruptions or see things come and go at any time as we continue our work before the start of classes. Let us know how you think things are looking so far.

New in Ed Tech

After a busy week and working through a few glitches, we’re happy to announce a new and improved Moodle site for the fall semester. As promised, we’ve added new features and activities to support hybrid and online teaching, including collapsible topics to organize your Moodle siteusing Annotate PDF to give feedback on assignmentstaking attendance on Moodlescheduling Zoom meetings directly from Moodle, and a Perusall integration for collaborative reading.

We’ll continue to add new activities and useful how-tos to our Tech Documentation daily, so we encourage you to take a look at what’s already there and to stay tuned for new content.

Stream Movies during Quarantine

We’re all stuck inside a little more than we’d like these days. The libraries subscribe to some great streaming services – check them out!

E-Books

The libraries have been increasing access to e-books in Tripod, our library catalog. (Limit availability to “online” to view them.)  Some course texts will be available this way, and you’ll also see links for HathiTrust, which has provided emergency e-access to over 200,000 print books from the Bryn Mawr library stacks. Faculty who wish to request e-books or streaming video for fall should contact their subject librarian, or email library@brynmawr.edu.

Printing and Scanning

Printing and scanning will be available in the libraries during open hours. You’ll find Canon multifunction printers in Canaday (1st and A floors) and Carpenter (A floor). Did you know you can print from your personal computer and stop into the library to release it with your OneCard?

Makerspace

The Makerspace located in Park 157 will be available for in-person and remote appointments starting September 8. Available to all members of the Bryn Mawr community, we provide tools and resources to support hands-on and digital design and fabrication. To speak with the Makerspace Coordinator about ways to incorporate making activities into your in-person, hybrid or online classes, please visit us at http://digitalscholarship.brynmawr.edu/makerspace/

A few reminders while we’re here…

As always, please reach out to help@brynmawr.edu with any questions. We’re working collaboratively through this channel to assess needs, track requests, and provide consultation in ongoing ways.

New ways to Access College Software

If you’d like to get an idea of what software access will look like this fall, we’re ready to start testing our remote software solutions with all of you!  

To access LabStats, the software that provides remote access to one of our physical computers on campus, please follow the instructions here. 

To access our cloud based solution, Apporto, go to https://brynmawr.apporto.com/ and login with your College credentials. From there, you’ll be able to access multiple pieces of College-licensed software such as SPSS, ArcGIS, and Mathematica. Tech Documentation and access to Mac-specific software will be coming soon.

Please keep in mind that we’re still actively working on ironing out any issues that arise as we’re setting up each system and adding new software every day. You may experience service interruptions or see things come and go at any time as we continue our work before the start of classes. Let us know how you think things are looking so far.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Emergency Maintenance on Moodle 8/20 2-3pm

LITS will be performing emergency maintenance on Moodle between 2 and 3 pm on Thursday, August 20 to fix outstanding bugs and issues. We do not anticipate that there will be any system downtime, but some logged in users may notice brief changes in the appearance of the site or performance delays.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

RESOLVED: Connection between Moodle and Panopto Unavailable

This connection between Moodle and Panopto is now working normally.
Please contact the Help Desk if you are experiencing any lingering issues.

The connection between Moodle and Panopto is not working after yesterday’s Moodle updates. We are working with Panopto to fix this ASAP. We will update again once we have more information or when things have been resolved.
In the meantime, please access Panopto by:
  1. Go to https://brynmawr.hosted.panopto.com
  2. Choose the SAML log in option from the drop-down menu
  3. Click “Sign in”
  4. Login with your regular College credentials

Please contact the Help Desk with questions: 610-526-7440 or help@brynmawr.edu

LITS Fall Newsletter: Software, Library Hours, Makerspace and more

Sent to faculty and staff listservs 8/17/20:

Welcome to the first LITS Fall Newsletter!

These messages will collect important information and reminders about library and information technology services that are new or different for the fall 2020 semester.  Look for our next installments on Mondays into September.

Ways we’re sharing information

Lab Software

We’re in the final stages of implementing two solutions that will provide remote access to the software normally available on public computers. The first (LabStats) provides remote access to a physical lab computer and all of the software that’s on it. The second (Apporto) is a cloud-based solution that uses a web browser to essentially “stream” a lab software environment. The great thing about this solution is that it works from any device with a web browser and internet access. We’re excited to provide details and instructions as we complete our testing.

Access to Required Course Readings Across the BiCo

The bookstore and the library are working together to purchase all e-books we can for required course texts. The libraries will be reaching out to Bryn Mawr faculty who have Haverford students enrolled in their classes to provide information about how Haverford enrollees can gain access to electronic resources that Bryn Mawr, but not Haverford, has access to. Likewise, Haverford will provide Bryn Mawr students taking classes at Haverford with access to resources only Haverford has.

New in Ed Tech

This week, we will reach the last milestone of our Moodle upgrade. Starting August 18, features in high demand such as inline PDF annotation, collapsible topics, attendance tracking, and integrations with Zoom, Perusall, and Piazza will be available on Moodle.

We’ll document and advertise all new features via this newsletter, LITS’ Tech Docs, and the LITS Blog, so keep an eye out for more information.

Library Hours

BMC Libraries will have limited access for Bryn Mawr and BiCo community members this fall, including designated study spaces with social distancing for students in particular areas of Canaday and Carpenter, access to Special Collections and non-circulating materials by appointment, and service desks. Stacks areas will be closed, and we will continue to provide contactless pick-up for physical materials via the circulation desks at Canaday and Carpenter. Collier Library will be closed to patrons this fall due to ventilation issues, and books and other circulating materials will continue to be paged from Collier for contactless pickup at Canaday. These are the planned fall semester hours for Canaday and Carpenter Libraries, starting on September 8:

  • M-Th – 8am-10pm
  • F – 8am-8pm
  • Sat – 9am-8pm
  • Sun – closed

Library Carrels

In order to provide equitable access to distanced study space in the libraries, carrels will not be assigned to undergraduate or graduate students this semester. Graduate Group students will receive more information soon about changes to Carpenter carrels.

Classroom Technology

Classroom tech orientations are in full swing. Sign up now and see the Classroom Technology for Fall Semester 2020 page for more information about what equipment you’ll find in each space.

The Makerspace

We’re pleased to announce that Bryn Mawr has a Makerspace! Located in Park 157, the Makerspace offers workspace, digital fabrication and prototyping tools, a woodshop, sewing machines and supplies, and more. As part of LITS, the Makerspace will help to further explorations into critical making and material culture, support educational and pedagogical efforts on campus, and provide a welcoming space for members of the Bryn Mawr and Trico community to practice and develop new skills.

To discuss ways the Makerspace can support your work, please contact Bronwen Densmore, Makerspace coordinator at bdensmore@brynmawr.edu or visit http://digitalscholarship.brynmawr.edu/makerspace/ for more up to date information.

And some near-term reminders while we’re here…

As always, please reach out to help@brynmawr.edu with any questions. We’re working collaboratively through this channel to assess needs, track requests, and provide consultation in ongoing ways.