Keep Calm and Check Accessibility Week 2: Headings 

To understand accessibility, it is helpful to understand how people who use assistive technology navigate elements on the computer. For example, some people with limited functional vision use a tool called a screen reader. A screen reader reads aloud all the elements on a screen and allows the user to navigate through these elements using keyboard commands.  

Since screen reader users often cannot see the screen, to skim through a document or webpage they navigate by headings, listening to each heading to get a gist of what the article contains. If headings are not programmed correctly, the screen reader will not be able to detect them, and the user will need to listen to the entire webpage read aloud in order to know what is on the screen. This process can be very time-consuming and confusing.  

To best support people who navigate by headings, there are two main things to remember. 

  1. First, make sure that you have correctly programmed the headings in your documents. To do so, highlight your heading, click Styles, and then click the appropriate heading type. Read this article for more information about how to create headings.  
  1. Secondly, make sure your headings are stacked in the right order. There should only be one Heading 1, and that should be the title of your document. The rest of the headings should be labeled in an appropriate sequence without skipping over a heading type. (For example, don’t go from a Heading 2 to a Heading 4, always go from a Heading 2 to a Heading 3 to signify a subheading below the Heading 2 level heading.) The picture below shows a good example of headings arranged properly. 

Picture of headings arranged in the correct order. 

When you create proper headings, you will see a little triangle appear when you hover the mouse over the text. This means that the heading has been programmed. Once the heading is programmed, if you don’t like the automatic font of the heading, you can change it by selecting a new font under Font Name and Font Size. 

For this week’s treasure hunt clue, log onto the Moodle page and complete the activity under Week 2. 

If you have any questions, please reach out to Grace Cipressi.  

Keep Calm and Check Accessibility Challenge: Week 1

What Does it Mean to Check Accessibility?

Welcome to the Keep Calm and Check Accessibility challenge! Throughout our Keep Calm and Check Accessibility challenge, you will learn about the basic elements needed to create an accessible document. We’ll start out by discussing Word documents and then finish by talking about elements specific to creating accessible PowerPoints and PDFs.

Each week, read the LITS blog post explaining the featured accessibility element. Next, log onto the Keep Calm and Check Accessibility Moodle page to complete that week’s activity. When you finish the week’s activity, you will receive a clue. Each clue is a line to a poem that will lead you on a treasure hunt. Solve the riddle in the poem and find where your prize for completing the challenge will be hidden on campus.

To get started, you have two important tasks this week.
  1. Log onto Moodle and self-register for the Keep Calm and Check Accessibility Moodle page.
    1. Click the gear icon
    2. Click enroll me in this course
  2. Complete the challenge listed under Week 1 to get the first clue.

Inside Microsoft Word and PowerPoint, there is a tool called the Accessibility Checker. This tool helps you proofread your document or presentation to make sure it is accessible. To access it, go to Review and then click Check Accessibility. A box will pop up on the right side of your screen and list any accessibility issues found.

To learn more about Microsoft’s Check Accessibility read this article.

Guest Access Turned Off in Spring 2022 Moodle Courses

Now that the registration period has ended, we have turned guest access off for spring 2022 academic courses. Teachers can check whether guest access is on in their courses and re-enable or disable it as needed.

This process has three known side effects that we cannot prevent, but which can be fixed relatively easily:

  1. Some course content may have become hidden if you are using the Collapsible Topics course format. To fix this
  2. Change the Course format to Topics (click the gear icon (Actions menu), choose Edit Settings, click Course format and choose Topics, then click Save and Display).
  3. Then reset it back to Collapsible topics (click the gear icon (Actions menu), choose Edit Settings, click Course format and choose Collapsible topics, then click Save and Display).
  • Course full names will be reset to names created by Bionic. Click the gear icon (Actions menu) and choose Edit Settings to change the course full name.
  • Moodle creates an additional Announcements forum in your course.
    • To delete the ones you aren’t using, click Turn editing on, then click the Edit menu for that activity and choose Delete.
    • If you want to delete ALL of the Announcement forums in a course, you will also need to edit your course settings: click the gear icon (Actions menu), choose Edit Settings, click Appearance to expand that section, and set Number of announcements to 0. As long as this setting is greater than zero, Moodle will simply regenerate the last Announcement forum every time you delete it.

If you have any questions about these changes or need help fixing them, please contact the Help Desk (610-526-7440 or

Reminder: Tips to Avoid E-ZBorrow Delays

In December, the E-ZBorrow interlibrary loan system has switched to new software.  Here’s a reminder of some important tips to help you avoid delays:

  • When searching for a book, if you get more than one correct hit, please click on the title of the book to see how many libraries within E-ZBorrow own that book, and pick the result that is owned by the most libraries.
    • Results which say “Located: Multiple Libraries” are better choices than those that have a single university name next to “Located.”
    • Choosing results owned by multiple libraries allows the system to automatically move on to other libraries if the first library queried does not have the book, which reduces response time and the need to resubmit requests.
  • Once you have chosen a result and clicked the “Request” button, you will be asked to “Select Home Institution” from a drop down list: be sure to choose Bryn Mawr.
  • Your “barcode” is the number below the actual barcode in the lower-right hand corner of your OneCard. Your barcode begins with 2179600; be sure to enter all 14 digits.
    • Do not use the number immediately below your picture; this is your college ID number.

Eventually, we expect that only one hit for each item will appear regardless of how many libraries own it, and that you will be able to use your Bryn Mawr username and password to log into the system. We appreciate your patience while these enhancements are developed, and apologize for the inconvenience.

If you have any questions, please contact us at

Warning: New Phishing Attempt

Please be aware of a recent attempt to gather login, password, and other secure personal or College data from Bryn Mawr College community members.

Be on the lookout for messages with attached files and little other description beyond directing recipients to verify the invoices from “”. This is a scam and is not a valid email address.

Do not download the attachment or respond in any way. Delete the message and report it as Phishing in Outlook. If you clicked on the attachment or believe you’ve otherwise given your information to a phisher, immediately change your password and contact the Help Desk.

Email scams come in many forms. While we work to keep you informed, attacks are increasingly diverse and sophisticated. It’s not possible for us to warn you of every message before you see it. Be cautious and suspicious. If you ever have a question or suspicion, don’t hesitate to contact the Help Desk.

Contact the Help Desk with questions:, 610-526-7440, or

Emergency Maintenance on Moodle – Thursday, Jan 20

LITS will be performing emergency maintenance on Moodle at 7 PM Today, January 20, 2022. The upgrade will address security vulnerabilities. The upgrade should last less than 10 minutes, and people who are already logged in should experience minimal disruption during that time.

Please contact the Help Desk with any questions or concerns: or 610-526-7440.

Brief Canon Printing Outage, TODAY (1/18) 1pm

In order to troubleshoot an issue with printing from Macs to Canon printers, LITS will need to restart the our Canon print servers at 1pm. During this time, there will be a very interruption to printing to Canons. The outage will last less than 10 minutes.

Thank you for your patience while we troubleshoot this issue.

Please contact the Help Desk with any questions or concerns: or 610-526-7440.

RESOLVED: Problems Printing to Canons from College-Owned Macs

Update, 2:25pm: This issue has been resolved and community members should again be able to print to Canon printers from College-owned Macs. Printing from personal Macs is still unavailable.

Thank you for your patience while we resolved this issue. Contact the Help Desk with any questions or to report any lingering issues: or 610-526-7440.

Several community members have reported problems printing to Canon printers from Macs across campus. LITS is investigating the issue and will provide additional information as we have it.

Contact the Help Desk with questions: or 610-526-7440.

What’s New in Panopto and Zoom

What’s New in Panopto

What’s New in Zoom

Note: Some features are require later versions of the Zoom app/desktop client. If you aren’t seeing a feature below, upgrade your Zoom app to the latest version. Some features may not be supported in iOS and Android apps.

For all participants

  • Hide Self View. Use this in-meeting feature to hide your own video from yourself after you turn it on to help prevent Zoom fatigue.
  • Stop Incoming Video. Use this in-meeting feature to block other people’s video if you’re having bandwidth issues or to reduce Zoom fatigue.
  • Set a custom gallery view. All participants can now reorganize video participants in the Gallery view and save the order for future instances of a recurring meeting. Hosts can create a customized view for participants.
  • Other tips for avoiding Zoom fatigue.

For hosts/co-hosts

  • Focus mode. Designed for online learning, hosts/co-hosts can turn focus mode on during a meeting to hide non-host/co-hosts participants videos and/or shared screens from other non-host/cohost participants. Hosts can make this the default by checking Enable focus mode when meeting starts under Advanced Options in the meeting settings when setting up the meeting.
  • Advanced Polling and Quizzing. Hosts can turn this on in meeting setting to add new question formats (e.g., short answer) and/or turn polls into quizzes by designating a correct answer for questions. (Note: Participants using older Zoom apps may need to exit the meeting, update their Zoom apps, and rejoin to answer advanced polls and quizzes.)
  • Broadcast message or screen to all breakout rooms. Hosts/cohosts in the main meeting room can now broadcast messages to and share their screen in all breakout rooms. See Managing Breakout Rooms for updated information.
  • Two-way chat with participants in waiting room. Hosts/co-hosts can now message participants in the waiting room individually and receive replies. See How to Use Waiting Room for updated information.

If you have any questions about or issues with these or other features in Panopto or Zoom, please contact the Help Desk ( or 610-526-7440).