Category: System Status

Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

LITS will be performing emergency maintenance on Moodle at 7 PM Today, January 20, 2022. The upgrade will address security vulnerabilities. The upgrade should last less than 10 minutes, and people who are already logged in should experience minimal disruption during that time.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

In order to troubleshoot an issue with printing from Macs to Canon printers, LITS will need to restart the our Canon print servers at 1pm. During this time, there will be a very interruption to printing to Canons. The outage will last less than 10 minutes.

Thank you for your patience while we troubleshoot this issue.

Please contact the Help Desk with any questions or concerns: help@brynmawr.edu or 610-526-7440.

Update, 2:25pm: This issue has been resolved and community members should again be able to print to Canon printers from College-owned Macs. Printing from personal Macs is still unavailable.

Thank you for your patience while we resolved this issue. Contact the Help Desk with any questions or to report any lingering issues: help@brynmawr.edu or 610-526-7440.

Several community members have reported problems printing to Canon printers from Macs across campus. LITS is investigating the issue and will provide additional information as we have it.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Financial Edge will be unavailable today, January 13 from 2:30pm until 4:30pm.  LITS will be performing necessary year-end maintenance for the system during this time.

Please log out of Financial Edge on January 13^th before 2:30 pm.

If you have any questions, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.

This evening, LITS will be performing a necessary WordPress upgrade between 6pm and 7pm. During that time, community members may experience a brief service interruption.

Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Panopto has announced a scheduled downtime from 9:00 pm ET Saturday, January 8, until 1 am ET Sunday, January 9, 2022.

• While Panopto is offline, you will NOT be able to record/upload to Panopto or  manage and view recordings on Panopto.
• If you need to record during the outage, use the Panopto Mac or PC desktop app and choose Continue Offline instead of logging in to record to your computer’s hard drive, then upload the recording to Panopto once service is restored. (See How to Record with Authenticating for details.)
• If you need to view during the outage and the recording owner allows downloads, download a copy of the recording BEFORE the service outage begins so you can play recordings locally, rather than streaming them.

During this outage, Panopto will be releasing a major update that includes new features. For a demo of these features, register for Panopto’s New Features webinar on Wed, January 26 at 11:00 am-12:00 pm EST (free if you use your brynmawr.edu address). LITS will also providing info on new features of interest to our community. Full January 2022 release notes are here.

Please contact the Bryn Mawr College Help Desk (help@brynmawr.edu or 610-526-7440) if you have any questions or concerns.

The library’s InterLibrary Loan system may be intermittently unavailable on Monday, January 10, between 11:00 a.m. and 1:00 p.m.

LITS will be performing necessary maintenance during this time.

Contact bmcill@brynmawr.edu with questions.